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Good bed Minimal breakfast and space to eat it
Staff was helpful A really old facility
Very clean room. Appreciated that they took out the carpet in favor of a quality vinyl floor. So much cleaner! Bed was super comfortable. Friendly staff, even during a very late night check in. This isn't a fancy place but a great room for a very reasonable price. Will definitely stay here again on our next trip through.
The bed was extremely comfortable. It was clean and cozy. Continental breakfast area tiny, everyone was bumping into each other, only two small round tables for seating.
The cost A little old
The noise! People above us running around slamming doors loud noise we couldn't even sleep!!
Pretty decent for the area & definitely better than expected. Will stay again.
Pool was disgusting.
Clean rooms. Great location. Bar/lounge area. Friendly staff. Broken elevator.
the front desk clerk at check in was not too nice or greeted us at check in
Beautiful accommodations, excellent fresh breakfast with great selection, extremely friendly and helpful staff! Water has a strange feeling residue that it leaves on your skin, I'm guessing it's due to mountain well water but still feels strange
Breakfast bar understaffed. Out of coffee both decaf and regular. Out of oatmeal. Only one waffle maker for 20+ people.
Clean, easy When I checked in and they assigned me a different room late at night and told me I didn't have a choice since all of the king bed rooms were occupied even though we'd reserved one.
Brand new. Pool was out of order.
clean rooms and quiet Swimming pool was under reconstruction so children were disappointed.
I liked the friendliness of the staff, nice clean rooms, excellent breakfast, and amenities. We could hear people stomping up stairs and in the room next to our room, and occasionally heard the train and traffic.
Facilities, staff and services were all excellent. Great free breakfast with waffles, eggs, sausages, etc. with staff on hand to provide great service. This is trivial, but they didn't have cookies in the lobby like the Hampton in La Junta did.
The rooms were very big. The beds very comfortable. They had the biggest bathrooms I've deem in a hotel! The free breakfast was fantastic. I'll be staying there anytime I stay in Gallup!
Location was good. Quiet. Would have been a good night stay for a night after our long drive to TX if we got the room that we booked. Unfortunately, when we tried to go to the room, someone was there. Yes, the room was already occupied by someone else. The front desk person said that was the last room with 1 king bed. Since we were tired and just want to get some sleep before we go back to the road again the next day, we just took whatever available room they have (2 queen beds). They gave us $10 giftcard to Starbucks just because of that. But still disappointed for not getting the room we want.
Super comfortable beds and bedding! Pool and jacuzzi. Breakfast. Really appreciated graciousness of employee Della Reese. She assisted us at breakfast and was a warm and welcoming presence. If I were driving through town in the future, I would stop in just to see and hug her!! Nothing really
The facilities appeared clean and inviting. After making a reservation and informing the staff that we had a service dog, upon arrival we were refused service due to having a large dog who barked at someone who approached our vehicle. Inspite of demonstrating his appropriate behavior when outside the vehicle, we were still denied our reservation. Finding another facility was challenging due to a balloon festival. However we were accommodated by the Hampton Inn on the West side of Gallup by a very gracious staff.
I liked the bed. the service was a little rude.
Left after 30 minutes Dirty sheets Broken closet Broken washing machine Smoke in a non smoking room
Pool/sauna was great 2nd night room was not serviced and we had to sparingly use our toilet tissue. Front desk did not have housekeeping key to supply us with a roll!
No good remarks about my stay at Days inn EVERYTHING !!!!!! Staff were rude, the hotel in gerneral was filthy, they had bed bugs, I asked for a NON smoking room and the room smelt like a chain smoke just walked out the room, the pool had bugs running around the pool, the room didn't look like it was vacuumed in days, I just could NOT say the whole night so I had to check out that same night
Location was fine Bed and room too small
Nothing This place was so bad I bailed on a prepaid room and went to another hotel. Disgusting rooms, unclean, loud, a train running by every 15 minutes. I recently traveled across Africa and this place is on par with the some of the least developed countries accommodations.
Kindly check in people. For starters my room was way in the back of the building very frightening for a woman alone . Booked in a room with construction still in progress , not a good way for someone to be comfortable not willing to ever stay again ...
The room was clean; the staff friendly and professional; Located close to train tracks, hard to sleep well.
Good shower pressure Sheets were yellowed, wi-fi did not work, noisy. This place is old and tired, but the worst part is that there was a sign in front advertising a room rate that was lower than the rate I paid on Kayak for the exact same room. I use Kayak to book decent rooms at a reduced rate. This time I got an unacceptable room for a higher rate than was advertised to walk-in customers.
Staff (They were very friendly and it felt like being guest of the family), Price-Value Noisy due to railroad but I think this is Gallup standard
Best staffs small toilet
Size of room. Very noisy from trains all night. Leaking toilet, moldy. Old. Fan for white noise did not work. Left in the middle of the night.
When we first arrived no one was at the front desk for over 10 minutes, I called the number, no answer, knocked on the door, no answer, finally another guest noticed the front desk associate was doing something in the pool area, by that time a line had formed waiting on someone to check us in. The room was okay, but there were stains on the chairs and it didn't appear clean after seeing that. The next morning the breakfast attendant was out of plain batter for the waffles and when I asked if they had any more she replied, "well I could but it will take about 10 minutes. They served hot water for the oatmeal but it was barely lukewarm! The customer service was a joke! Terrible service!!