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Everything was excellent, Staff was kind, room was confortable, services were very good. I had to leave the hotel early in the morning, so I can't say anything about the breakefast. Although it wasn't a problem for me, the television is below the level of the other services / facilities offered by this hotel.
We loved the room, great bed. Close to the ceter of the city. They have a great swiming pool on top with great view. Everything clean everyone very eager 2 help us Maybe thebreakfast was a little bit poor
Staff very friendly and helpful. Well appointed room. Air conditioning much appreciated during a heat wave!! Too warm in the gym
Good staff; good views; good room Need to have tea and coffee making facilities in room
The space in the room and the staff was very nice
Well tranined staff,great location and quality services.I loved the design of certain areas and the panorama swimming pool. Keep it up!
The location was nice, and the room was OK. Easy accesable from down-town (5 minuts walk). The personnal was quite un-polite (almost never said "please" or "thank you"). Btw, they never had hot chocolate in any of their restaurants :)
Staff is completely professional, and go out of their way to accomodate you as much as possible. Currently, there is construction to expand the hotel. There was also some renovation of flooring on the 2nd floor that caused some discomfort due to paints and solvents.
Here you can find the same good quality services like in Western Europe.
Nice, clean, modern rooms and hotel. Nice, professional staff. Excellent restaurant.
Service and location The way weddings spill uncontrolled into the main lobby interfering with the hotel staying guests comfort and well being. Running children and wedding party people watching TV over the heads of hotel guests eating at the bar tables are unacceptable.
I would suggst to revise the openeing hours of the swimming pool / 08.00 - 10.00 /
The clean and friendly atmosphere of the hotel. The staff were very helpful and had a good knowledge of the surrounding area.
This definitely no five star hotel en very unfriendly staff. Too much Chlorine in the pool. You can smell it on the first floor of the hotel caused by not closing the door to the pool, unfriendly staff, bad breakfast.
Breakfast, employees view from room
I liked it very much smoking at breakfast...we can't live anymore with this strange habit
Large room, well equipped. Friendly staff. Noise from road.
not expensive for what it offers, good internet, good restaurant the bathroom should've been a little more cleaned
Very modern and clean with free internet access, excellent restaurant Nothing
Room was large Bed was large and comfortable Internet was free It is very dated The bar did not stay open past 10.30pm The shower did not work properly The remote control did not work The walls must be very thin as we could here everything from outside our room - including a phone that rang constantly in the morning The printer was broken so we could not check in online as we could not print our boarding passes
The room was clean, well decorated and very confortable. The quality-price relationship is excelent. The hotel is very close to the road.
The room was very large. The room service was quite good. The parking is just a small place in front of the hotel. No fence nor protection against people walking the street.
staff spoke perfect english, the best wireless broadband no signup or complications or anything! No lift and I was on the top floor, but it really wasnt a problem, also it is not as close to the city centre as the agape and it is around 15minute walk from piaata unirii, be prepared for a short walk or taxi ride it is not as central as they make out! but it is a great hotel
The reception staff were lovely and the room was comfortable and warm. The buffet breakfast was average - not much to choose from.
The hotel Confort was well located for access to the town centre The staff at the Hotel Confort where some of the worst staff I have ever experienced. On Arrival one of the beds in the hotel was broken,this was reported immediately to the hotel less than 5 minutes after we arrived and where allowed to move rooms. However we where accused of breaking the bed and one of our credit card's was charged 100 Euros, which they reluctantly refunded eventually
Good location only 5 minutes walk to the main centre. The room was very clean with good facilities. Nice polite staff.
Good location. Friendly personal. There is a meeting room for breakfast etc, but you cannot sit here when you want to work or something.
The location is ok
Position in City
Friendly & clean Lack of a lift
The kindness of the staff, reception posted a postcard for me which was helpful as i didnt know where to purchase a stamp, We also used room service which was very good. There was nothing i didnt like
The breakfast is impressive according to Romanian standards. But behind, let's say, German standards of a hotel with the same price. The wooden windows didn't close well - so the wind blows through them and you can hear all the noise from the street.
Excuse me, I have mixed an estimation of hotel Capitolina in Cluj with an estimation of hotel Zenix in Bucharest. Hotel Zenix a low level and quality, exactly **.
Location, comfort, the parking area for the car. The staff did not speak Hungarian.
All the staff was very helpful, and when we had a problem with the shower they were really fast to resolve it. The room was clean. The room is not sound proof and you hear people outside leaving the bar bellow the hotel. The blankets weren't suited for a double bed, but for a single bed. Although I made a reservation for a "suite" it looked more like a regular room, and we didn't even have a bathtub, only a shower.
Position Reaturant was closed; brakfast was on menu, not a buffet; little room; Expensive price for what they offer; access to the room from a open court... maybe not the best for safety
The location of this hotel is excellent. The windows open to the courtyard.
Hotel in excellent location in centre of city for short city stay. Staff extremely pleasant and helpful and spoke English. Taxi for our 06.00 flight back to UK arrived within 3 minutes. Surprising good value excellent meal in central courtyard in a location that we would not have probably not chosen by just looking into courtyard. Buffet breakfast would be better than menu, although this was fine. Pity that we were only offered two single beds in a double room even though we booked 6 months in advance.
As far as location goes, Hotel Transilvania is pretty hard to beat. It's off a major street but in a courtyard, so you're not right next to traffic. There is a small parking area in the back that has a gate which was nice. Great location for hitting the nightlife (right of the main square). Room was clean and had the basics (shower, TV, desk, WIFI fairly fast). Staff were friendly, helpful and professional. Courtyard looked like it might have potential during the summer months, the place is right next to a shopping mall too. Almost forgot, Cluj rules! Rooms were small (mine had only a window above the door facing the courtyard). My friend's was on the same side as the reception and seemed slightly larger. Breakfast was barely adequate (didn't get there in time to see it all) and replenishment did not seem to be a priority.
Great location and value for money. Helpful staff and comfortable enough. No in room safe. Breakfast from menu not buffet which would have been preferable. Would I go back if visiting Cluj and would I recommend the hotel ? Yes and yes.
Very nice, chatty young staff at reception with good English. Excellent location. no in-room facilities for making coffee.
Not much to like except the location. All rooms open up to a very narrow inner court were any type of noise as well as voices are clearly audible inside the rooms. In summer when windows might be open the noise inside must be intolerable. Suggestion to staff: please keep your voices down at 7/8am since your chatter in front of my room woke me up. Breakfast was not only extremely poor but cold cuts etc, that had been on other guests plates / tables was "recycled" and put back onto buffet table......on the same plates as used by those guests!! Quality of coffee was horrible and worst ever and at my first morning at the hotel no coffee was available. Breakfast staff clearly very unprofessional.
Very helpful staff and brilliant location
Location was great, the stuff impecable, the room spacious. The only inconvenience was that all the rooms have windows toward the inner courtyard. Othewise, quiet and cosy.
friendly, helpful staff, very central location. olde worlde aspect. putative connection to Bram Stoker's Dracula.inner courtyard must be nice in summer, though chilly in autumn. good value.
Very very quiet budget hotel. Lovely staff. Breakfast not very inspiring and colour scheme in the rooms was very dated.
Very good location in a small street not far from the Botanical Garden, friendly English speaking personnel, modern rooms. The breakfast room is rather small but this is only a small detail.
The room was small but very practical and we had a lovely balcony. The staff was very helpful and kind, gave us the feeling of being in a family. The breakfast was also quite good.
Very good hotel. am satisfied with friendly staff, clean room and good location. Would definitely come back if I go to Cluj again!
Late check in and left luggage facility Lift did not work properly
Visited the town No, it was fine, but we only had a few hours there.
location was great, very clean, very nicely decorated and the staff was very nice and helpfull
The hotel is in a quiet backstreet and is very nicely appointed. There is also a really nice restaurant close by called Martins (turn right out of the hotel, follow the street to the bottom and turn rignt again, cross the street at the traffic lights and it's about 200m on the rigt hand side)
Very nice rooms, cosy and modern. Very moderate prices. As much coffee as you want to drink for free. Was a stupid party of several other foreigners in the hotel that repeatedly nocked at my door during the night.
Little nice pension located in a quite central area, very close to the Botanical Garden. Room was very clean, personnel was friendly. Fair price for the money.
Hotel staff very nice, lovely and spacious room, good location. Fruits and free coffee for guests. A little bit noisy, you can hear everything...
Charming room, charming staff.
No breakfast, no restaurant, rooms very small, shower not working properly.
Very nice staff, good location (near centre) and luxury rooms for a cheap price.
Staff very kind and correct. Good internet connection quality. Some room facilities were broken and need repair. Nothing very important.
Siago is a clean, easy, new pension with large rooms and a great shower. It's across the street from Cluj's beautiful botanic gardens and a short walk from the main square. The room was street level (but there was very little noise).
Parking was very helpful
The comfortable room.
Rooms are big but a bit noisy if you're on the street side. Equipment inside the room is minimal, don't expect anything else than the bare minimum, even on shampoo or shower gel. Clearly, it isn't worth a 3 stars, maybe 1 star...
The staff was extremely firiendly and they have internet available 24 hours a day free for guests.
The very friendly staff (even at midnight and at 4 in the morning), the location in the town centre, the proximity to the airport, the extra comfortable bed. The bathroom sink was cracked
The hotel has a view to the Szent Mihály church, and in the city center. Close to everything. Good price. Free, fast wifi internet! Hard to get hot water.