Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Excellent breakfast."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." 9.1 "91% found therestaurant service to be one of the best ." -
8.4 "Location is great."8.6 "86%
liked the proximity to sightseeing ." -
6.6 "Rooms are ok."5.4 "
Beds were acceptable for 54%." -
5.0 "Average comfort."5.4 "
Beds were acceptable for 54%." -
4.2 "Value below average."1.7 "The
price was too high for 83%." -
2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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9.6 "Excellent breakfast."
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 8.9 "89% found therestaurant service to be one of the best ." -
8.3 "Location is great."
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6.4 "Rooms are ok."5.1 "
Beds were acceptable for 51%." -
4.9 "Not very comfortable."3.7 "63% said
rooms were small ." 0.7 "93%criticized the small bathroom ." -
4.3 "Value below average."1.3 "The
price was too high for 87%." -
2.6 "Disappointing internet connection."2.6 "74% said the
wifi quality was bad ."
Overall Rating
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9.8 "Excellent breakfast."
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9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.4 "Location is great."
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7.9 "Tasty food."
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7.0 "Nice rooms."
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5.7 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
It was a nice stay, people were very helpfull especially for us 2year old daughter. Really nice in details also..
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6.3review from
Well situated hotel relative to castle and town of Cochem, about 30 minutes' easy walk from the town center. Very attentive, polite, and helpful reception staff. Room slightly on the small side but not uncomfortable.
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8.0review from
This was a wondeful hotel! The views from our room of gthe castle and the Mosel river were magic. Staff excellent and food good. About a 15 minute walk to the town of Cochem.
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6.0review from
Our final room was very good with a view of the Mosel. We chose a room in the annexe. There was nothing on the website to show that these rooms were down several staircases across the hotel gardens and down more steps. The car parking was on a public road and hard to find. For this reason we asked to change the room. Incomprehensibly we still kept our dinner table based on the old room number for the rest of our stay. Food was below standard for price and stars.
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5.0review from
Nice room. Very good breakfast. Very convenient location. Service attitude of hotel staff not very customer oriented, partly even unpolite. Compared to other hotels of this area too expensive. Extra charge of EUR 10,-- for credit card usage is very annoying, since not a global standard.
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7.6review from
Great location, fabulous big room, incredibly friendly and accommodating staff. Highly recommended!
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8.0review from
view of river mosel from our balcony and relaxed atmosphere steep hill to hotel, but you can't have the view from river level !
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5.6review from
Parking; welcoming touches (sign on door, free bottle of wine). Overpriced for ordinary room with no view; distance from town.
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6.0review from
The hotel-restaurant was excellent
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6.0review from
Friendly staff, well appointed rooms and good views of the Mosel and cochem Castle.
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8.0review from
It was a nice stay, people were very helpfull especially for us 2year old daughter. Really nice in details also..
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8.0review from
This was a wondeful hotel! The views from our room of gthe castle and the Mosel river were magic. Staff excellent and food good. About a 15 minute walk to the town of Cochem.
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8.0review from
view of river mosel from our balcony and relaxed atmosphere steep hill to hotel, but you can't have the view from river level !
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6.3review from
Well situated hotel relative to castle and town of Cochem, about 30 minutes' easy walk from the town center. Very attentive, polite, and helpful reception staff. Room slightly on the small side but not uncomfortable.
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6.0review from
Our final room was very good with a view of the Mosel. We chose a room in the annexe. There was nothing on the website to show that these rooms were down several staircases across the hotel gardens and down more steps. The car parking was on a public road and hard to find. For this reason we asked to change the room. Incomprehensibly we still kept our dinner table based on the old room number for the rest of our stay. Food was below standard for price and stars.
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5.0review from
Nice room. Very good breakfast. Very convenient location. Service attitude of hotel staff not very customer oriented, partly even unpolite. Compared to other hotels of this area too expensive. Extra charge of EUR 10,-- for credit card usage is very annoying, since not a global standard.
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5.6review from
Parking; welcoming touches (sign on door, free bottle of wine). Overpriced for ordinary room with no view; distance from town.
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6.0review from
The hotel-restaurant was excellent
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6.0review from
Friendly staff, well appointed rooms and good views of the Mosel and cochem Castle.
