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Wonderful location, management was excellent, and the staff were extremely helpful. Additionally, the rooms are large, and very nice for such a low price point. Amazing breakfast spread as well. That I couldn't stay longer. I thoroughly enjoyed my stay.
Friendly staff. Very helpful and welcoming. Wasn't a problem for us because we just visited during the start of fall but lack of AC could be a problem on hotter days.
Great staff, easy walk.
view of river mosel from our balcony and relaxed atmosphere steep hill to hotel, but you can't have the view from river level !
Nice room. Very good breakfast. Very convenient location. Service attitude of hotel staff not very customer oriented, partly even unpolite. Compared to other hotels of this area too expensive. Extra charge of EUR 10,-- for credit card usage is very annoying, since not a global standard.
Parking; welcoming touches (sign on door, free bottle of wine). Overpriced for ordinary room with no view; distance from town.
Great location, fabulous big room, incredibly friendly and accommodating staff. Highly recommended!
It was a nice stay, people were very helpfull especially for us 2year old daughter. Really nice in details also..
This was a wondeful hotel! The views from our room of gthe castle and the Mosel river were magic. Staff excellent and food good. About a 15 minute walk to the town of Cochem.
Our final room was very good with a view of the Mosel. We chose a room in the annexe. There was nothing on the website to show that these rooms were down several staircases across the hotel gardens and down more steps. The car parking was on a public road and hard to find. For this reason we asked to change the room. Incomprehensibly we still kept our dinner table based on the old room number for the rest of our stay. Food was below standard for price and stars.
The hotel-restaurant was excellent
Well situated hotel relative to castle and town of Cochem, about 30 minutes' easy walk from the town center. Very attentive, polite, and helpful reception staff. Room slightly on the small side but not uncomfortable.
Friendly staff, well appointed rooms and good views of the Mosel and cochem Castle.
Well situated, friendly staff, easy walk into town
The location and the staff.
We enjoyed the scenery and the hotel. The breakfast was superb ! We would have liked to have had the facilities to make a tea or coffee in out room.
The view of the Castle from the balcony I thought it was closer to Cochem Center and it does not provide evening meals
I liked the bedroom and the breakfast The position was not good as I had to walk a long way from Cochem station
Great location with Castle and river views. Owner even got up early to provide breakfast at 6.30am due to our early departure. what service can't recommend highly enough.
Location Rooms were a bit tired
The staff were extremely friendly spoke good English and did all they could to make our stay a good one. Will be going back soon.
The hotel staff set a standard of care unmatched by any other hotel we've stayed at in Germany. The breakfast was amazing - we've never seen our kids (6 & 3) eat so much. The owner is very hands-on and is meticulous inhis attention to detail. He knew our routine after one day and had the breakfast table set-up (drinks, place settings, chairs, etc.) exactly how we wanted it on the 2nd morning. We will be going back in the Summer and would not think of staying anywhere else.
we had a wonderful stay. we requested a room with a view of the castle and - or the mosel river and they gave us both....it was truly beautiful and i would recommend this hotel to anyone who is going to be in cochem.
Had an excellent balconied room overlooking the river. Parking was a bit of a problem - had to remember to feed the machines periodically.
Location is super and staff great. Some rooms were small with limited river view. Available internet ridiculously expensive. Parking garage overcharged too.
views from room, amenities in room, clean standard of Sunday meal could have been btter viz sevice and food quality
It was not possiple to park at the hotel
The hotel was in a perfect location in the city. It was convenient to local attractions (castle, wineries), restaurants and the river (boat cruise). The staff was friendly, welcoming and helpful with information about activities that were available. They even surprised my friend with a strawberry pastry with a sparkler on top at breakfast for her birthday. What a nice thoughtful
Location, pleasant staff, budget Lack of parking
Excellent location facing the river right in the middle of shops, restuarants, bars etc.. Rooms clean and spacious with a mini bar.lovely restaurant and terrace bar. Manager and Assistant manager spoke excellent English> I would have liked tea and coffee making facilities in the room. As it is so central to amenities it was a bit noisy at night.
Great location, great views, friendly and helpful staff, wonderful restaurant, good value for the money Having air conditioner would have been nice but it is not a big deal as the room cooled down significantly at night.
Good view, central to town facilities
Staff was very accomodating. We had to leave before breakfast, and the night staff prepared a brunch to go which was ready at 6am. Driving to the parking area was long and difficult due to one-way streets and construction. The walk from the hotel to the parking was difficult due to the sharp up-hill walk.
The quality of the rooms and the dining room. Superb menu and great presentation. We saw a small dog in the dining room belonging to a guest that was eating. Dogs are obviously allowed the dining area.
The fantastic welcome, the postition of the hotel, the views, and also from our point of view as catholic, the religious side of everything was perfect...something we didn't anticipate... The only problem was the lack of english literature. We received a welcome pack but couldn,t understand it.. but think the manager is going to address this at some point...
The friendly atmosphere and helpful staff.The cleanliness of the rooms and the quality of the food
Excellent friendly service from the moment we arrived to the time of departure. We had a none smoking room with balcony which was spacious, comfortable, and well maintained. The food was excellent and I would highly recommended this hotel. Nothing
Very nice hotel, pleasant and helpful staff where needed, really nice views over looking cochem
hotel was first class, staff spoke english ,were very helpful ,food was first class ,rooms very clean ,no noise at night.
Lack of a non-smoking room. Need to book on a half-board basis.
everything. no faults at all
Staff very helpful and polite - I came in late and they were able to get me food even though the kitchen was closed. Good facilities, clean room. Nothing
We missed the veiw from our room
The room was very clean. The staff extremely helpful. They spoke good english and were friendly. The location was right on the river moselle so we had an excellent view as our room was facing the front. As we were facing the beautiful river scene, this also included the main cochem road. The noise level from the road, which had lorries and motorbikes racing past from early to late. If we closed the window it was extremely hot in the room so we were forced to leave them open. Perhaps air conditioning or a fan in the room, and tea/coffee making facilites would have been great.
Outstanding view of the Cochem Castle above the town and the Mosel River. Bright, clean, comfortable rooms and friendly service.
The hotel is well managed. Our room had a nice modern style with a large balcony looking over the Mosel river. There was also a nice view of the castle. It was a pleasant 15 minute walk to the center of Cochem. Cochem is noisy with church bells, people, trains, cars and boats all making noise. The location of this hotel avoids the first two noise sources. Our room with the balcony had the last three. It did not bother us, but it would bother some people.
We received a warm welcome and all the staff continued this excellent level of hospitality throughout our stay at Stumbergers. The restaurant always offered a good choice of menu and service. Finally, our room featured an excellent standard of accommodation and cleansiness. All in all, a highly recommended hotel in a very nice part of Germany.
We were delighted with the room and especially the view from the balcony. The staff were very friendly and helpful and the food was excellent. We would have liked some tea & coffee making facility available in the room.
Everything. The owner and the staff went out of their way to make us as comfortable and welcome as possible. No!!!!!!
Excellent breakfast, large parking place. Large and clean room, spaced facilitiy. Need a car to get to Cochem center.
Very friendly staff and owners. Nice and elaborate breakfast. The quisine was overrated by other travellers. Certainly not bad, but we were expecting (again, based on the other travellers) something very special.
The view was Amazing. The location was great because of the view of the castle. The city was quiet, romantic and peaceful. The vineyards also provided a great view.
We loved all the fine meals that were served at the hotel and the location near the main area of Cochem. We would recommend this hotel to others without question. Nothing
Particularly excellent food, relaxed atmosphere
Very friendly staff. Good breakfast. Strong internet connection in room. Room was cold. The heating system was a little weak.
Nice staff. The hotel was ok, the information about distans from citycenter not
home cooked food was excellent
Quiet location, though close to the road. Restaurant and food top quality, proprietors very helpful and friendly. Convenient location to very nice trails, including the trail to the Winneburg, which is very worthwhile hiking to. We were traveling without automobile, so it was a bit inconvenient to get to town and to the river. Not a big problem for us, as we did not mind hiking down the hill to Cochem and getting a taxi back end of the day, but some may prefer to stay closer to the town center. There is a bus stop in front of the hotel, and buses run hourly (except on weekends, when it is every two hours).
This hotel is good value for money. We had a double room at the top floor and had a lovely view over the woods. The en suite bathroom is new and very elegant. The breakfast was fantastic with warm fresh rolls, home made jams, yoghurt and various cold meats and wonderful strong coffee. From a former visit I know that the food is excellent, and the chef advises one about the suitable wines to go with the meal. So I van recommend this hotel. We would advise the owner to have some instructions for the use of the television as there are two remote controls, one simply to switch it on and the other to switch channels. I f you start with the wrong remote control you have no television.
The welcome provided by the family who own the hotel. No
Nice quiet location outside of town in the hills. Stayed in junior suite #15. Small patio outside room. Comfortable room. Had delicious meal at the restaurant. Enjoyed the Riesling they served. Bought a bottle to take with us. Only 3 channels on TV.
Owner/manager, who spoke perfect English, went out of his way to be helpful,and really made us feel at home plus the location and gardens are wonderful.
fine food, perfect location
the hotel was just standard , the staff were helpfull if you had any questions , great parking for motorbikes ... food was ok but not much in terms of choice ... no menu , just what they are serving that day the dinner menu ... as there was not one , no choice ? in a hotel like this paying premium prices you would expect a bit more , my friend stayed in a hotel up the road from here payed half the price and in my view was a better hotel ?
The owner, Petra, was extremely helpful, friendly and hospitable.
We booked a room with view of the river and had, it seemed, the only balcony in the hotel. The staff was friendly and even helped bring our bags upstairs, because the lift doesn't reach all floors.
view from dining room,staff very helpfull. rooms very out dated and dingy, views of a brick wall and allyway
The staff was very friendly and helpful. The breakfast buffet was delicious--lots of variety and everything was very fresh.
very friendly staff, clean room, really good location in the city
Friendly and helpful staff in this family-run hotel, advised on good walks/trips etc. Good location on the promenade with views over the Moselle river. Meals good, half-board worth having. Nice touch to be presented with jars of their own home-made preserves on leaving.
The prepaid dinner was four course and the food was wonderful
the best breakfast we had in any B&B in Germany!
The hotel was relaxed and friendly. The food was excellent.
the service the room and the excellant meals no
Nice and quiet in a small village away from the hoards of tourists and their buses. I would happily stay here again. Food was very good and plentiful. It is owner run so they are very attentive and eager to be helpful without being intrusive. Need to let them know at breakfast if you want dinner there. Easy access to bus and boat for trips beyond this village. There are fairly steep narrow stairs which might present a problem for some.
Friendly hosts. Large, clean room. Food was great, both for breakfast and evening meal. Directly on the river.
Excellent family-run establishment.
the service,the room and the excellent meals
The hotel was in a great quiet location - away from the tourist chaos of Cochem itself, and was very clean and well-equipped. The owners were friendly and helpful and the breakfast was really good. The view of the Mosel was lovely, and parking was really easy. This hotel offers great value for money. Nothing
We were very well looked after by the owners, the room was large, comfortable and clean. The breakfast was excellent with a wealth of choice. I would recommend you take the option of the evening meal it is very good.
The staff were very helpful in doing our laundry and for this we commend them. An in-house guest laundry would be an asset , however this was lacking in all our accommodations in Germany. Luxembourg and France.
good location, no noise, easy acces. Got a femily room with no extra costs!
The help the owner gave towards translation of german to english. We were able to check in early to leave our bags. Price of the food at dinner was very good! We stayed at the end of October and it took awhile for our room to heat up.
Situated very convenient for walkers of the Moselhohenweg where they find a surprisingly quiet room. No credit card or Maestro payment. In particular for travellers by foot, the possibility of non-cash payment is essential, as it can be quite an undertaking to find a money machine.
The hiking around the area are superb. World class. If you hike, this is it! It is in the Mosul River Valley and there is not a bad view from anywhere. The owners are very nice. The food is excellent. The facilities are great. I will reccommend this place to everyone.
Good location Quite overpriced for the room. There is no evening meal.
It was near to the centre of town and breakfast was good. I think a warning about the ten per cent charge for using a credit card should be mentioned at the time of booking.
It fit the description very vell
Very friendy and welcoming and not too far to walk to centre. Rooms very clean. Charged 10 Euros to pay bill using credit card, wasn't advised of this in advance.
the location on the river bank
location was perfect for us on the river and staff very friendly
Staff - very friendly and helpful. Food and Service - good. Views from Restaurant and Terrace - excellent.
Excellent view of village and castle no air conditioning. very basic
Great location. Parking and breakfast included in price. Wonderful place to stay.
It was well located, very reasonable in price, and the room was very comfortable. There was a veranda available to sit on in the evening and view the river. Parking is really difficult, but the manager gave us his parking place.
Wonderful views of the castle and river. Great in the evening to eat on the terrace and watch all the activity on the river and in the town on the opposite bank. Food was of a good standard, not too fancy Lack of free parking, only 2 or 3 places, had to use meters or public carpark nearby
Very friendly staff, nothing too much trouble - even sorted out another private parking garage for our motorcycles. Excellent all round
The food was good. It was 5 minutes from the centre of town and easy to get to other towns. Our room was fair but would have liked a hairdrier and tea / coffee making facilities.
Location No lift
Room fine, however noisy early in the morning with the sound of showers etc probably the fabric of the wall construction
The location is just awesome - it´s literally in front of the airport. If your morning flight is delayed you can conveniently wait in your room as we did. Besides the price is good also!
New hotel located just in front of the Frankfurt Hahn airport and with a very good price-quality ratio.
Ok hotel just across the airport. rooms really minimum size Size of room and only seating for one
The hotel's location right in front of the airport terminal makes it ideal for passengers catching an early morning flight from Hahn.
Location could not be better - Right in Frankfurt Hahn-Airport. Clean, efficient, warm and great breakfast.
Free web few intarnational tv chanels
The staff was very friendly and helpful. Their mascot was a very cute mutt of a dog. It was bare basics, no soap in bathroom, no hairdryer, no frills but very clean. Also no restaurant even though it advertised as having one.
service attitude Telephone was not really usable--or at least no one seemed to know how to use it!
Access to aitport. We missed the last bus from Frankfurt main station (10pm) and had to catch a taxi.
Hotel is a very good value for money. Comfortable large rooms. Beds are excellent and comfy. Some rooms have a fantastic view to the castle (top floor). The bathroom needs remodling. There are no onsite hotel personnel, although this turned out not to be any problem for us. We exhausted the town in 2 hours.
very convenient and accessible to Cochem and surrounding areas. very neat and clean
Very clean and nice apartment. A litle bit far from city center
Location is great, staff is very friendly and the rooms are quite comfortable.
Our penthouse room had a beautiful view of the castle. We also had a small kitchen area that was an added bonus.
The apt was lovely and modern. Fortunately, we found a supermarket and a bus stop nearby so that we could go into town. Otherwise, without a car, we would have had a real problem. It seems that this place is intended for German vacationers with a car. When we first got there, there was no way of knowing how to get in. Only by luck did a neighbor show up and tell us about the key and the note under the mat. Otherwise, we would never have gotten in. Good thing he happened to be home and we were persistently calling out.!
The house was nice looking and there were kitchen equipment available for cooking. The hotel is a bit far from the train station in Cochem.
It was reasonably priced with good access to the central Mosel valley. It was an easy walk to Cochem. The room was a decent size and clean. There was no staff on site and it took over an hour to contact someone by phone to let us in.
The room was tidy and clean; a great value for the price. It is a few blocks from the main tourist area (in a residential neighborhood) which made it a bit quieter and a very pleasant experience.
Haus Von Hoegen is situated very close to Cochem (about 1 km). The appartment had a kitchenette (small pots and pans though) which is a grand thing for people having a tight budget for the holidays. It was nice & calm in the evening. Very good situated nearby the Mosell (with a lovely view on the Reichsburg) and can function very well as a "home base" for hiking in the wine hills, visiting castles such as Burg Elz, and to explore Cochem and the small medieval villages nearby (Belstein is a must!). Best go by car, we've found the train station and it is about a 2 km walk to go to the appartment.
the staff were very friendly The bar was awful
The hotel is very near the airport, and they make it very easy to start your trip off in a friendly manner.
It was quiete. Cappucino
Close to airport, clean, big room, free parking
Very convenient for the airport. You can walk to the airport - 12mins, or take the mini-bus after returning a hire car. The rooms are modern, and the breakfast is good value.
shuttle into airport Frankfurt/Hahn breakfast can be more better , coffee was very bad :)
Extremely friendly, helpful staff. Quick, comfortable transfer to and from airport. Hotel very close to airport. Very comfortable, lovely room. Excellent breakfast. Couldn't have been better!
Very convienent to Hahn airport. Family room was very large and clean - Bathroom very large. Staff friendly and helpful.
Great staff. Nice material choice and cleanliness of rooms.
The Staff were fantastic!!
just the dinner and wine the owner wasn't flexible at all. He doesn't know what customer care is.
The room was fabulous. There was an excellent view and it was very state of the art. I would recommend it very highly.
A really beautifull child friendly hotel. Excellent room and very helpfull owners. Ideal for overnighting at hahn. A car would be necessary,however, for longer stays.
A nice hotel that I would recomend to others. Need a better map to the hotel
It is a hotel with a really good price quality relationship, 10 minutes from Frankfurt Hahn Airport. Very friendly staff. I recommend it.
The restaurant was good value for money & the rooms were not expensive. There was a shuttle bus to and from Hahn airport and we left the car at the hotel for no extra charge. It was only 10mins from the hoteml to the airport.
This family run hotel is a gem. The family are very warm and friendly. Our room was immaculate and very very comfy. Our evening meal was excellent and we highly recommend their cousin's white wine. The breakfast was great too with plenty of choices for everyone. Absolutely no. They even had a small map that they gave us to make sure we could find our way to the airport!!
The manager was an excellent host and made us very welcome. The breakfast was good and the view from the breakfast room was superb. The room was comfortable and very up to date. It was difficult to find from the Hahn airport, although once found it will be easy to go back.
15 min from Hahn Airport by free shuttle service
Friendly staff, airport shuttle, comfortable beds excellent food in restaurant. when I forgot an item and rang them they searched and found it for me and agreed to ost it home for me . Nothing.
Excellent service We order honeymoon room, but did not get it, but when we have to pay - we have to pay about honeymoon room :(
the hotel staff was excellent, very friendly and helpful. They helped me in brinnging back the rented car in the middle of the night with snow. Dinner was good and price reasonable.
Staff were excellent, situated within 3 -5 mins Drive of HAHN terminal, regular shuttles
Obviously a brand new hotel that still has some finishing touches to attend to; however very convienient to the airport with a magnificent breakfast. None
Very clean, comfortable. Breakfast was very good.
Beautiful, modern decor. Great interior--lovely restaurant Wonderful spa area and sauna Room extremely small, no instructions on telephone, unable to reach front desk. No clock in room, no glasses for drinking in room.
Staff were lovely and free shuttle bus anytime we wanted was excellent service. Would definately stay again. Food was great too. I liked everything about it
Very clean. The sauna and relaxation room were lovely and the receptionist was very helpful and obliging and also had very good English, which was a great bonus. We had dinner in the restaurant and it was very good. The coffee etc. for breakfast was well done and there was a very good choice and likewise for teas. Nothing too bad - tea and coffee in the room would have been lovely. It was very wet when we arrived and we were a bit soaked, so a cuppa in the room would have been good. The breakfast was good but the milk and fruit area could have been colder. I am not sure if the fridge was working or not.
Spa and very clean room; extended parking and shuttle service. None
Very friendly staff. Free transfere from airport to the hotel. Nice and clean room and very quiet.
free transfer - only as at the airport reservation desc
Very good restorant!
Excellent hotel with very friendly staff and beautiful restaurant attached. Good pubs down the road too.
Very special and personal attention from the owner of the hotel. Tasty food for breakfast. Silence around. No visible reception desk.
Good place to while away some time between flights, walked around town, good restaurant.
Very good Restaurant was poor
Location is good, cleanliness is good, very peaceful, breakfast ok, price ok... Room was quite cold, in october...
Very personable and courteous service, very clean and economical.
The hotel was OK.The price includes a transfer to/from airport. Supermarket nearby.