Mauritius Hotel & Therme

Guests have praised the excellent sauna world, clean and uncrowded with various options, and the outdoor warm pool as a great addition.

Some guests mentioned that most of the staff struggled with English communication and were not very helpful.

Some guests felt that the pillows need improvement as they were too big and too soft. Additionally, there were comments about the room lighting being very dim.

Guests have highlighted the international meals available in the restaurant and the various bars and cafés in the local area. However, some guests mentioned extra charges for using the spa, bathrobes, and towels.

Some guests found the parking garage to be very small and difficult to manage, especially for bigger cars. Additionally, there were comments about the pool area not looking clean, with hair and dust on the floor.

Several guests recommended booking a room with a view of the cathedral, as it enhances the overall experience.

While the hotel offers dining, guests suggested exploring nearby restaurants and cafes in the local area for a wider variety of dining choices.

Some guests were surprised by the naturist spa policy, so it's advisable to inquire about the spa's regulations before booking.

Guests mentioned that rooms located at the front part of the hotel offer more convenience compared to those in the second part, which requires walking outside to access certain facilities.

Some guests were surprised by extra charges for electricity usage and spa access, so it's recommended to clarify these costs beforehand.

The hotel's proximity to various attractions like Kölner Dom and museums makes it convenient for sightseeing, so consider planning visits to these places during the stay.

Some guests found the room amenities to be basic, so it's advisable to check for specific in-room facilities such as tea/coffee provisions and drawer space.

If traveling by car, it's important to note that the parking garage is described as small and can be challenging to navigate, especially for larger vehicles.

Some guests experienced communication issues with staff, so it's helpful to be aware that not all staff members may be fluent in English.

Several guests mentioned issues with room temperature, so it's advisable to inquire about air conditioning or heating options based on personal preferences.