Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.0 "Excellent wellness & sports facilities."
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8.6 "Location is great."9.9 "
City centre within easy reach , said 99%." 9.4 "94%liked the proximity to sightseeing ." 7.0 "70%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
8.4 "Breakfast is good."
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8.2 "Great service."8.6 "86% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 7.1 "71% thought theservice was very professional ." -
5.6 "Rooms are ok."5.7 "For only 57%, the
bathroom was ok ." 5.4 "Beds were acceptable for 54%." 6.5 "Only 65% thought thefurniture was functional ." -
4.5 "Not very comfortable."4.8 "52% thought it was
too noisy ." 3.9 "61% saidrooms were small ." 4.1 "Air conditioning was criticized by 59%." 3.9 "61%criticized the small bathroom ." -
4.5 "Disappointing food."3.1 "69%
did not like what was on the menu ." 4.0 "60% found theside dishes unedible ." 0.0 "For 100%, thedining experience was not enjoyable ." -
2.5 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ." -
0.0 "Horrible pool."
Overall Rating
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8.6 "Location is great."9.9 "
City centre within easy reach , said 99%." -
8.5 "Breakfast is good."
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8.3 "Great service."8.6 "86% found the
staff to be very friendly ." -
5.5 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." 5.5 "Beds were acceptable for 55%." 6.6 "Cleanliness of the bathroom was average , said 66%." 5.8 "Only 58% thought thefurniture was functional ." -
4.9 "Not very comfortable."4.7 "53% thought it was
too noisy ." 4.4 "Air conditioning was criticized by 56%." 4.5 "55%criticized the small bathroom ." -
4.2 "Disappointing food."
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2.3 "Disappointing internet connection."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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8.7 "Breakfast is good."
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8.5 "Location is great."9.5 "95%
liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." -
8.2 "Great service."8.7 "87% found the
staff to be very friendly ." -
5.7 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." 5.4 "Beds were acceptable for 54%." -
4.6 "Not very comfortable."4.5 "55% said
rooms were small ." 4.3 "57% thought it wastoo noisy ." 4.0 "Air conditioning was criticized by 60%." -
3.7 "Bad amenities."3.7 "63% thought the
building wasn't nice ." -
2.4 "Disappointing internet connection."
Overall Rating
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8.6 "Location is great."
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8.0 "Great service."
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5.6 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." -
4.1 "Not very comfortable."3.6 "64% said
rooms were small ."
Overall Rating
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8.9 "Location is great."9.9 "
City centre within easy reach , said 99%." -
8.2 "Breakfast is good."
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7.9 "Good service."8.5 "85% found the
staff to be very friendly ." -
4.7 "Rooms are not good."3.7 "63% said
rooms were small ." 3.9 "Air conditioning was criticized by 61%." 3.2 "68% thought they werepoorly maintained ." 2.7 "73% thought thetv was sub-standard ." -
4.3 "Disappointing food."
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4.1 "Not very comfortable."3.7 "63% said
rooms were small ." 4.6 "54% thought it wastoo noisy ." 3.9 "Air conditioning was criticized by 61%." -
2.7 "Disappointing internet connection."2.1 "79% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.3review from
Hotel staffs were courteous and helpful.Breakfast was good. Amenities in room were also good. Bed was so soft and bumpy that people who want to hard surface for sleep , like me , found difficult to sleep
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6.7review from
this hotel is a good hotel
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5.3review from
Nice room but nothing exceptional. Good location at 2 minutes from the Rhein and the old City and 10 minutes walking from the Dom. The breakfast was good and cheap. The bathroom was a bit outdated compared to the rest of the room. The room was also a bit noisy, not perfectly insonorisated from the corridor but it was ok at night. A bit pricey for what it's worth.
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5.3review from
very near Tram line to Messe wher3e I was attending a trade fair and near the Altstadt I was kept awake all night by a domestic bird (possibly a parrot) and when I tried to get some sleep the following morning, it started off again. absolute nightmare as I had numerous business meetings and was shattered for most of them. I mentioned it at reception but no compensation was offered. In fact I was charged a city tax on top of the amount I agreed when bookin on the internet. I have looked for an email in relation to thyis city tax and I haven't recieved one. The only mention of city tax is that city tax is not applicable to this booking.
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7.7review from
Very attentive staff, nice refurbished rooms with good beds.
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5.6review from
Picked this hotel because the guest I was travelling with had stayed there before. It was clean and comfortable. The only negative point I would like to make is the lack of a kettle in the room so that you could make a cup of tea/coffee. The only other thing is that the room we stayed in was next to the lift. So that every time someone used the life you heard it.
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5.2review from
The staff were very pleasant and helpful and provided a very good breakfast. No
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6.8review from
A very friendly and helpfull staff. The hotel is central located.
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8.0review from
Nice and close to the Alt Stat a;though it was a little difficult to locate at first when arriving by train.
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4.0review from
The location The rooms were very hot due to the sun shining directly into the room
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5.3review from
Hotel staffs were courteous and helpful.Breakfast was good. Amenities in room were also good. Bed was so soft and bumpy that people who want to hard surface for sleep , like me , found difficult to sleep
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5.3review from
Nice room but nothing exceptional. Good location at 2 minutes from the Rhein and the old City and 10 minutes walking from the Dom. The breakfast was good and cheap. The bathroom was a bit outdated compared to the rest of the room. The room was also a bit noisy, not perfectly insonorisated from the corridor but it was ok at night. A bit pricey for what it's worth.
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5.3review from
very near Tram line to Messe wher3e I was attending a trade fair and near the Altstadt I was kept awake all night by a domestic bird (possibly a parrot) and when I tried to get some sleep the following morning, it started off again. absolute nightmare as I had numerous business meetings and was shattered for most of them. I mentioned it at reception but no compensation was offered. In fact I was charged a city tax on top of the amount I agreed when bookin on the internet. I have looked for an email in relation to thyis city tax and I haven't recieved one. The only mention of city tax is that city tax is not applicable to this booking.
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5.6review from
Picked this hotel because the guest I was travelling with had stayed there before. It was clean and comfortable. The only negative point I would like to make is the lack of a kettle in the room so that you could make a cup of tea/coffee. The only other thing is that the room we stayed in was next to the lift. So that every time someone used the life you heard it.
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5.2review from
The staff were very pleasant and helpful and provided a very good breakfast. No
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4.0review from
The location The rooms were very hot due to the sun shining directly into the room
