Basics
Services and conveniences
Bathroom
General
Media and entertainment
Accessibility and suitability
Bedroom
Things to do
Parking and transportation
Laundry
Outdoor
Workspace
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers daily housekeeping, a business center, a game room, and a shared lounge/TV area. Additionally, guests can enjoy complimentary breakfast and access to a terrace/patio and garden.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as a smell of mold, poor breakfast choices, and bathrooms not being very clean. However, others found the rooms to be clean and the staff to be friendly and helpful.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, with some mentioning that the staff were polite and accommodating. However, a few guests expressed concerns about staff gossiping and not being attentive to guests' needs.
Is the hotel's location convenient for exploring Colombo?
Yes, the hotel is centrally located, making it easy to access downtown and explore the city's attractions. It's also close to public transport links and offers a good view of the city area.
What practical information should guests know about their stay?
Guests should be aware that the hotel provides free parking and a 24-hour front desk. Additionally, the hotel offers early check-in options and the possibility to leave luggage after check-out.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Early Check-In
Guests appreciated the possibility of early check-in and the option to leave luggage in a room while waiting for check-in.
Be Mindful of Room Selection
Some guests reported issues with room cleanliness and maintenance, such as dirty sheets, non-functional air conditioning, and shortage of water. It may be beneficial to inquire about room conditions before finalizing a booking.
Take Advantage of the Location
The hotel's central location was praised by many guests for its proximity to city attractions and good transport links.
Check for Noise Levels
While the hotel's location is convenient, some guests noted that rooms facing the busy road resulted in road noise. Consider requesting a room away from the main road for a quieter stay.
Be Aware of Breakfast Quality
Feedback on the breakfast varied, with some guests praising the breakfast, while others found the breakfast options to be poor or lacking in variety. It may be helpful to set expectations accordingly.
Utilize the Storage Facilities
Guests appreciated the availability of large room lockers and storage space, which can be useful for storing luggage and personal belongings.
Consider the Shared Bathroom
While some guests were satisfied with the shared bathroom facilities, others found them to be not very clean. If a private bathroom is preferred, it's advisable to confirm the room type before booking.
Inquire About Early Check-Out
Some guests mentioned that the main door was locked at 10 PM without prior notice, causing inconvenience when returning to the hotel late at night. It may be helpful to inquire about early check-out procedures to avoid any issues.
Be Aware of Property Conditions
Feedback on the property's cleanliness and maintenance varied, with some guests expressing concerns about cleanliness, maintenance, and the overall condition of the hotel.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | March |
Average price (weeknight) | $24 |
Average price (weekend night) | $15 |