Wonderful staff, great location and very clean
3 stars
Hilton Columbia Center
Photos of Hilton Columbia Center
Overview
Located under a 20-minute walk from Columbia Amtrak Station, Hilton Columbia Center offers guests a convenient base while in Columbia. The various facilities this elegant hotel has to offer include an outdoor pool, a ballroom and an express check-in and check-out feature.
A wide range of premium services are available for guests of Hilton Columbia Center, such as valet parking, a 24-hour business centre and a concierge. Staff are available 24 hours a day and can help with booking tours and tickets.
Rooms at Hilton Columbia Center are stylish and offer a flat-screen TV. They each have a private bathroom, a refrigerator and ironing facilities.
Columbia Center Hilton's on-site eatery is a convenient option for those wishing to dine in. In the evening, guests can relax in the cozy lounge bar. A wide choice of dining options can also be found in the area.
Hilton is close to Colonial Life Arena and South Carolina State House. University of South Carolina is easily accessible by car.
Latest deals for Hilton Columbia Center
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Columbia Center
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Garden
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Hilton Columbia Center
8.2
Very good
474 verified ratings
Wonderful
270
Very good
66
Good
45
Okay
25
Fair
27
Mediocre
17
Poor
24
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, especially from the valet and front desk staff. However, many expressed concerns about cleanliness, with reports of unclean rooms and inadequate maintenance. The breakfast quality was also mentioned as needing improvement, and some guests were disappointed with additional fees for parking and other amenities.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.4 out of 10
6 reviews
All reviews
Pros (+) Very comfortable bed and clean room
Cons (-) The breakfast during COVID was not good compared to the other 2 Hilton Garden Inns we stayed in the same week in Tennessee and Virginia. Maybe need to think better on this outside the box.
Pros (+) Very friendly staff. Location, if you need to be in downtown Columbia, can't be beat. You can walk to appointments and dinner. I even toured the State House one day. It's also convenient to have the Ruth's Chris Steakhouse in the hotel.
Pros (+) Sleeping
Cons (-) Our first room smelled molded and then in the second room the tub did not drain while in the shower. The breakfast was 15 per person, and while I was staying at the hotel we were denied entry into the restaurant downstairs
Pros (+) Location. 5 minite walk from venue we were attending
Cons (-) Our room was nit cleaned properly. Found items of previous guest. Coffee maker wasn't cleaned between guests. Glasses weren't replenished between guests. Unacceptable.
Pros (+) Location, restaurant, and overall hotel.
Cons (-) Short on towels and no extra paper supplies in bathroom 2 of 3 days.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Hilton Columbia Center?
Hilton Columbia Center offers an on-site eatery for convenient dining, and there is also a cozy lounge bar. Additionally, there is a wide choice of dining options in the surrounding area.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as stains on bed linen and slightly dirty coffee maker, fridge, and shower in their rooms. However, many guests have also highlighted the cleanliness and comfort of the rooms and the hotel.
What are the parking options at Hilton Columbia Center?
Hilton Columbia Center offers parking and valet parking. However, some guests have expressed concerns about the parking, mentioning poor parking and high parking garage fees.
What are the common comments about the hotel's customer service?
Guests have highlighted the friendly and accommodating staff at Hilton Columbia Center. However, there are also some negative comments about the friendliness of the front desk staff and concerns about the payment process.
When is the best time to visit Hilton Columbia Center?
The high season at Hilton Columbia Center is in May, and the low season is in June. It's important to consider these seasonal variations when planning a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a city or pool view for a more enjoyable stay.
Consider Self-Parking
Some guests found the valet parking to be expensive, so consider self-parking as an alternative.
Check for Special Offers
Guests suggested checking for special offers that include breakfast, as some were disappointed that it was not included in their stay.
Verify Booking Details
Some guests experienced inconsistencies between their online booking and check-in, so it's advisable to double-check booking details with the hotel.
Explore Nearby Dining Options
While the hotel has a restaurant, guests recommended exploring the wide choice of dining options in the surrounding area for more variety.
Request Housekeeping Preferences
If you prefer specific housekeeping arrangements, such as opting out of house cleaning or requesting new towels, it's advisable to communicate your preferences clearly to the staff.
Be Mindful of Parking Garage Fees
Some guests found the parking garage fee to be higher than expected, so it's worth considering this additional cost when planning your stay.
Consider Room Selection
Some guests mentioned that certain rooms felt old-fashioned and lacked adequate lighting, so it's advisable to inquire about room options that meet your preferences.
Double-Check Payment Process
A guest experienced issues with the payment process, resulting in overcharging, so it's important to double-check your final bill and clarify any discrepancies before departure.
Utilize the Concierge Service
The hotel offers a concierge service that can assist with booking tours and tickets, so take advantage of this service for a more personalized experience during your stay.
Location
924 Senate Street, Columbia, SC 29201
What's nearby
- Capitol Center408 yd
- Colonial Life Arena0.3 mi
- South Carolina State House0.3 mi
- Trinity Episcopal Cathedral0.4 mi
- Palmetto Building0.4 mi
- Carolina Coliseum0.4 mi
- Columbia Museum of Art0.5 mi
- University of South Carolina0.6 mi
- South Carolina State Museum0.6 mi
- EdVenture Children's Museum0.6 mi
- Gervais Street Bridge0.8 mi
- Governor's Mansion0.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Columbia Center
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $291 |
Average price (weekend night) | $253 |
When to book a room at Hilton Columbia Center
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Columbia Center
FAQs when booking at Hilton Columbia Center
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See most recommended stays in ColumbiaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Columbia Metropolitan |
Distance to airport | 6.3 mi |
Everything you need to know for your stay in Columbia
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