Guest reviews
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Overall Rating
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9.2 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Great service."9.0 "90% found the
staff to be very friendly ." 7.3 "73% thought theservice was very professional ." 9.0 "90% found therestaurant service to be one of the best ." -
7.2 "Good amenities."7.3 "73% thought the
building was wonderful ." 7.1 "71% thought thearchitecture was beautiful ." 9.2 "92%loved the terrace ." -
6.3 "Breakfast is mediocre."
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5.4 "Rooms are ok."5.0 "Only 50% thought the
shower was ok ." -
4.6 "Not very clean."4.7 "53% said
rooms were dirty ." 4.2 "58% thoughtit was rather dirty ." 2.0 "80% said thebathroom was dirty ." -
4.4 "Not very comfortable."2.9 "71% said
rooms were small ." 4.7 "53% thought it wastoo noisy ." 3.6 "64%criticized the small bathroom ." 0.8 "Air conditioning was criticized by 92%." -
3.1 "Terrible value."2.5 "75% said the
breakfast was too expensive ." -
2.9 "Disappointing internet connection."2.7 "73% said the
wifi quality was bad ." -
0.6 "Disappointing wellness & sports facilities."
Overall Rating
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9.1 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
7.9 "Good service."8.7 "87% found the
staff to be very friendly ." 9.2 "92% found therestaurant service to be one of the best ." -
6.4 "Breakfast is mediocre."
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5.6 "Vibe was decent."
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5.6 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ." -
5.0 "Average cleanliness."5.3 "Only 53% said
rooms were clean enough ." -
4.2 "Not very comfortable."2.6 "74% said
rooms were small ." 4.4 "56% thought it wastoo noisy ." 1.1 "Air conditioning was criticized by 89%." 3.7 "63%criticized the small bathroom ." -
2.9 "Terrible value."2.3 "77% said the
breakfast was too expensive ." -
2.5 "Disappointing internet connection."
Overall Rating
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9.3 "Terrific location."
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8.1 "Great service."8.9 "89% found the
staff to be very friendly ." -
7.1 "Good amenities."7.3 "73% thought the
building was wonderful ." -
6.2 "Breakfast is mediocre."
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6.2 "Vibe was decent."
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5.8 "Rooms are ok."
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4.4 "Not very comfortable."2.9 "71% said
rooms were small ." -
4.4 "Not very clean."4.6 "54% said
rooms were dirty ." -
3.2 "Terrible value."
Overall Rating
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9.3 "Terrific location."
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8.2 "Great service."9.2 "92% found the
staff to be very friendly ." -
6.5 "Breakfast is mediocre."
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5.5 "Rooms are ok."
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5.2 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
Excellent location on the lake front, very friendly staff and a good restaurant with a beatiful terrace. The "superior rooms" were surprisingly small. The hotel seems to be renovating them incrementally as the standard in the three rooms of our group were quite different,
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5.3review from
This hotel is well placed but suffers at present from work along the lake front. The superior double room would have been a good single room by four-star standards.
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5.7review from
We were taking an early train to Switzerland from the Como rail station and the location of the hotel was very near the station. We thought it was very overpriced compared to the other hotels we stayed in on our trip.
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5.0review from
Location is perfect: view on the lake is amazing + old fashioned style is great given the above, the facilities should correspond to the location - there was not enough washing stuff and bathtubs were not of a good quality.
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6.3review from
nice location room is small,and we cannot use TV.
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7.7review from
The room was lovely and the facilities were excellent. The availability of the restaurant on the terrace was a god send for tired travellers like us. We had a wonderful meal and the service was friendly and efficient. Thank you. The view of the lake was quite limited from this room. Perhaps it could be more accurately described as "lake glimpses!"
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7.2review from
great position
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7.6review from
The receptionist was very friendly and helpful with directions to good restaurants outside the hotel. The hotel restaurant does have great food.
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7.6review from
Excellent renovated room (junior suite) in the new wing of the hotel. Breakfast variety limited
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5.6review from
service quality, location, very friendly pricing
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6.0review from
The reception staff were excellent. Room was very comfortable n/a
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7.7review from
The room was lovely and the facilities were excellent. The availability of the restaurant on the terrace was a god send for tired travellers like us. We had a wonderful meal and the service was friendly and efficient. Thank you. The view of the lake was quite limited from this room. Perhaps it could be more accurately described as "lake glimpses!"
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7.2review from
great position
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7.6review from
The receptionist was very friendly and helpful with directions to good restaurants outside the hotel. The hotel restaurant does have great food.
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7.6review from
Excellent renovated room (junior suite) in the new wing of the hotel. Breakfast variety limited
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5.3review from
This hotel is well placed but suffers at present from work along the lake front. The superior double room would have been a good single room by four-star standards.
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5.7review from
We were taking an early train to Switzerland from the Como rail station and the location of the hotel was very near the station. We thought it was very overpriced compared to the other hotels we stayed in on our trip.
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5.0review from
Location is perfect: view on the lake is amazing + old fashioned style is great given the above, the facilities should correspond to the location - there was not enough washing stuff and bathtubs were not of a good quality.
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6.3review from
nice location room is small,and we cannot use TV.
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5.6review from
service quality, location, very friendly pricing
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6.0review from
The reception staff were excellent. Room was very comfortable n/a
