Guest reviews of Palace Hotel
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All Reviews
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Couples
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Families
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Business
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Overall Rating
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9.5 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 9.6 "96%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
9.0 "Food is to die for."8.9 "
Yummy desserts , said 89%." 8.3 "83%loved the menu selection ." -
8.9 "Great service."9.3 "93% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." 10.0 "100% found therestaurant service to be one of the best ." -
8.5 "Breakfast is good."8.0 "80% were
happy with the price of the breakfast ." -
6.8 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.5 "Only 55% said therooms were modern ." 5.3 "For 53%,maintenance was acceptable ." 5.0 "50% thought thebathroom was big enough ." -
5.7 "Average comfort."6.3 "
Beds were acceptable for 63%." 5.0 "50% thought thebathroom was big enough ." -
5.0 "Internet is average."5.8 "58% thought it was
adequately priced ." -
4.2 "Pool is below average."
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3.9 "Value below average."
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3.8 "Wellness & sports facilities were not very nice."2.5 "75%
didn't like the fitness area ."
Overall Rating
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9.4 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.5 "95%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." -
8.5 "Great service."9.1 "91% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
8.4 "Breakfast is good."
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6.7 "Rooms are ok."5.9 "For only 59%, the
bathroom was ok ." 6.6 "Beds were acceptable for 66%." 5.2 "For 52%,maintenance was acceptable ." 5.2 "52% thought thebathroom was big enough ." -
6.0 "Average amenities."5.7 "57% thought the
building was acceptable ." -
5.5 "Average comfort."6.6 "
Beds were acceptable for 66%." 5.2 "52% thought thebathroom was big enough ." -
4.8 "Internet is poor."4.2 "58% said the
wifi quality was bad ." -
3.9 "Value below average."
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3.4 "Wellness & sports facilities were not very nice."2.3 "77%
didn't like the fitness area ."
Overall Rating
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9.5 "Terrific location."
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9.1 "Food is to die for."
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." -
8.6 "Breakfast is good."
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6.7 "Rooms are ok."6.5 "
Beds were acceptable for 65%." -
5.9 "Average comfort."6.5 "
Beds were acceptable for 65%." -
5.0 "Internet is average."
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3.7 "Value below average."
Overall Rating
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9.4 "Terrific location."
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8.9 "Great service."9.4 "94% found the
staff to be very friendly ." -
8.5 "Breakfast is good."
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6.7 "Rooms are ok."
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6.4 "Vibe was decent."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.3review from
Location Reception staff very friendly Room small - not even a desk in a 200+ eur room No free wifi in rooms eventhough advertised (only in lobby free) Breakfast very basic - even an omelette or orange juice has a surcharge of 8 eur. Too crowded in breakfast area due to a too small buffet All in all not worth the price - place would be good for 125 eu max.
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8.0review from
Nice hotel and i recomended it.
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6.3review from
The location of the hotel is very convenient - it is on the shore of the lake, and 20 meters from the railway station Como Nord Lago, which connects with Cadorna station in Milan. Also there are some nice places to eat nearby as well as the city center. Also the design of the dining room is nice, makes the impression of a real castle! And the breakfast was fine: all the typical buffet food + salmon (which is not common at all for many 4 star hotels) + plate of different kinds of cheese + good selection of fruits! The room was a bit small and nothing special indeed. The dinner was expensive - we were offered 35 euro per person offer (that was already discounted price) including 3 meals from the menu and a bottle of mineral water. At the same time, u can find in nearby restaurants 18 euro per person touristic menu, including also 3 meals.
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2.7review from
Breakfast and the localization. horrible rooms
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8.0review from
Loved the position in Como, close to centre of the town,and found the staff very helpful. We were not in an expensive room but were given a corner room with views over the lake and the mountain. A little tricky connecting with internet.
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6.7review from
great location and fantastic view of the lake! the furniture where a little bit dated, but in good condition overall.
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6.8review from
arrived late to be greeted by a very helpful night receptionist, n/a
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6.8review from
Staff very friendly, beautiful views of the lake. Room was very small for the price.
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5.2review from
Ease of registration at start and at check out, garage car parking arrangements and efficient car retrieval at end of stay, room with a view of the lake + large picture window. Self service breakfast. Would have liked tea/coffee making facilities in room. Beds are hard. A swimming pool/outside lounger area would be good - other hotels on Lake Como have this facility and it is appealing to tourists.
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6.0review from
good location, great views, staff excellent bed quality was below expectations
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7.5review from
I have booked this hotel for my daughter for her wedding reception Nothing that I know of
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8.0review from
Nice hotel and i recomended it.
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8.0review from
Loved the position in Como, close to centre of the town,and found the staff very helpful. We were not in an expensive room but were given a corner room with views over the lake and the mountain. A little tricky connecting with internet.
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7.3review from
Location Reception staff very friendly Room small - not even a desk in a 200+ eur room No free wifi in rooms eventhough advertised (only in lobby free) Breakfast very basic - even an omelette or orange juice has a surcharge of 8 eur. Too crowded in breakfast area due to a too small buffet All in all not worth the price - place would be good for 125 eu max.
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6.7review from
great location and fantastic view of the lake! the furniture where a little bit dated, but in good condition overall.
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6.8review from
arrived late to be greeted by a very helpful night receptionist, n/a
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6.8review from
Staff very friendly, beautiful views of the lake. Room was very small for the price.
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7.5review from
I have booked this hotel for my daughter for her wedding reception Nothing that I know of
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6.3review from
The location of the hotel is very convenient - it is on the shore of the lake, and 20 meters from the railway station Como Nord Lago, which connects with Cadorna station in Milan. Also there are some nice places to eat nearby as well as the city center. Also the design of the dining room is nice, makes the impression of a real castle! And the breakfast was fine: all the typical buffet food + salmon (which is not common at all for many 4 star hotels) + plate of different kinds of cheese + good selection of fruits! The room was a bit small and nothing special indeed. The dinner was expensive - we were offered 35 euro per person offer (that was already discounted price) including 3 meals from the menu and a bottle of mineral water. At the same time, u can find in nearby restaurants 18 euro per person touristic menu, including also 3 meals.
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2.7review from
Breakfast and the localization. horrible rooms
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5.2review from
Ease of registration at start and at check out, garage car parking arrangements and efficient car retrieval at end of stay, room with a view of the lake + large picture window. Self service breakfast. Would have liked tea/coffee making facilities in room. Beds are hard. A swimming pool/outside lounger area would be good - other hotels on Lake Como have this facility and it is appealing to tourists.
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6.0review from
good location, great views, staff excellent bed quality was below expectations
