The Iron Horse Inn

Phenomenal Customer Service

Pros: Staff was phenomenal. They even called me in the morning after checkout to tell me that I left a phone charger in the room. Cute little Inn with great personality.

Small but beautifully decorated room.

Pros: Good location within walking distance of nice restaurants. Friendly staff at check in and check out.

Cons: Room was very small by stairs to upper floor; stairs cut into the room making it even smaller. No individual light over the sink; had to use the room overhead lights to see at sink. Bath and room had been updated so very clean and nicely decorated. Interior courtyard had nice furniture to relax on; best place to get good wifi connection not possible in our room. Overall fairly quiet despite the room air conditioners running. Nice amenities in the guest coffee room: free Starbucks machine coffee plus fruit and ice machine.

Great Staff, Well Appointed

Pros: We've stayed in many many hotels all over the world and this was one of our favorite stays! From the personalized service from Tracy, to the excellently maintained rooms and courtyard, we can't fault this great little hotel. Rooms are small for a typical hotel but are more than compensated for due to a great layout, and all the amenities you could need. This was the first hotel EVER that we have stayed in that had two luggage racks in the room. I cannot find fault with the Iron Horse Inn and will stay here again on our next visit to the Cottonwood/Sedona area.... HIGHLY RECOMMENDED!!

Great Inn

Pros: Newly remodeled, but kept the quaint "old town" appeal. Loved the location and the shared courtyard. The coffee was the best we had on our whole trip!

Cons: We loved the small cozy room but some might prefer more space.

Pros: Shower head. Glass stained bath door. The extremely comfortable bed and softness of bedding. Starbucks was a nice extra touch. Wood flooring... the courtyard was quaint, unique we loved the stay..

Cons: Shelving over microwave.