Cottonwood Hotels

The location The 90's called and they need this hotel back. This hotel needs to be brought into modern times. Hotel rooms are in bad need of a complete renovation. Though things weren't in disrepair they need to be updated. Sink and shower fixtures were old and pitted, furniture in room were very worn out. The walls looked like they had ten coats of paint. I did not think this hotel was a good value for what I paid and compared to other newer hotels in the area.

The bed was nice and breakfast was really good. Employees were nice, too. I didn't like having to change rooms because my room wasn't ready. Then my new room wasn't as updated as my first. I didn't even have a microwave like my first room. It was extremely noisy throughout the night and day time so kind of difficult to sleep. I would ask for a room in the back next time!

Outlet in sink area was not working, could not make coffee or use curling irons. Toilet stopped up. Room was not cleaned til late afternoon. Advertised fitness but the area is not on site. Smoking room stinks. Fitness center off site.

The staff was nice One of the workers ran into the back of my vehicle with a golf cart causing $3000 worth of damage. I understand accidents happen but the motel manager was super rude. I had to make him call the police just to fill out an accident report. I will never do buisness with this motel again

It could have been cleaner and bed was not comfortable.

Just stopped for a place to sleep No the most up to date

Morning staff person was extremely nice and apologetic when I called at 5:30am to tell her our toilet was running over. She was very kind and I could tell she was upset about the issue we were having. The toilet did not work properly and when used in the early morning it overflowed. Had to change rooms at 5:30am. Breakfast was sad.

The air took forever to cool the room. The beds were extremely hard and uncomfortable.

Simply put, the new construction and remodeling is a fail. They didn't put insulation between the walls, and because of that, I could hear every single conversation that went on in the room next to us, to the point that my wife and I had to be careful with our conversation..because if we can hear them, they can hear us. At 5am, I literally heard someone's cell phone go off to wake them up - and it was on vibrate. We were up all night tossing and turning because the couple next door were talking and watching TV until 2 or 3 am. Total Fail.

Dirty place

I had not that good experience during staying 2 nights there. First, at night I heard many noise and sound from people hanging out outside. The room next to my room had s... and screamed so loud all night. I like the room but I think the environment is not good for stay, especially woman. Staff were nice.

Staff is friendly! Rooms had a smell and felt wet in the air.

The hotel was clean and the room had plenty of space to make you feel at home. I didn't like that they advertise breakfast and dinner free but the hours are very limited, expecially the dinner was for like 1 1/2 hours. That is hard to meet.

People/staff Questioned the cleanliness bc of overpowering air freshener

Location The room was smelly - like it hadn't been used in weeks. Moldy smell until we turned on the air. Worst hotel I have stayed in and I travel a lot. Very dissapointed in the Fairfield chain for even keeping this open and misleading people.

the host she was so nice and help me out big time let me know a good restaurant ,like to think her for the help Manager of Days i like to come again but you have people running, jumping, talking loud and smoking a j outside of Days at 10:00pm and i was woke up again at 1:00am i was thinking new Manager needed here in 1 night i see all of this