Cottonwood Hotels

The staff was nice

One of the workers ran into the back of my vehicle with a golf cart causing $3000 worth of damage. I understand accidents happen but the motel manager was super rude. I had to make him call the police just to fill out an accident report. I will never do buisness with this motel again

Outlet in sink area was not working, could not make coffee or use curling irons. Toilet stopped up. Room was not cleaned til late afternoon. Advertised fitness but the area is not on site.

Smoking room stinks. Fitness center off site.

This guest did not leave comments about this hotel.

Great location, nice and out of the way of all the traffic behind the mall on the north side of the circle! Good breakfast too!!

n/a

Room was nicely appointed with electrical connections for electronics

A complimentary bottle of water would be mice

I would like a receipt. I didn't get one. They told me it would be dentin an email

The staff were so friendly and efficient. Room was large and comfortable. A great value. Would definitely stay again. We are a srnior couple.

The location

The 90's called and they need this hotel back. This hotel needs to be brought into modern times. Hotel rooms are in bad need of a complete renovation. Though things weren't in disrepair they need to be updated. Sink and shower fixtures were old and pitted, furniture in room were very worn out. The walls looked like they had ten coats of paint. I did not think this hotel was a good value for what I paid and compared to other newer hotels in the area.

Clean room

Not decorated very well.

Room was beautiful as was the hotel itself. The staff was very friendly and helpful.

Bathroom tub drained slowly

This guest did not leave comments about this hotel.

Coffee in lobby

Drip coffee pot in bathroom literally 2 feet from the toilet. Is that sanitary?

Room was a convenient stop on the way to Orlando, was clean and comfortable.

Breakfast while tasty, was limited in choices. Location didn't really have "City View" as stated on the website.

Check in staff fine,Parking good.

Bar closes at 9:00 PM no matter what. After a long day working, one would expect a BAR to be open later. Why have a bar if you are going to close at 9:00PM Was there on Thursday night watching NFL football, arrived at 8:45 in time for last call. The reason I chose this Hotel over Holiday Inn Express 2 miles away so I could enjoy a few drinks while watching the game and not have to drive. Ice Machines on my Floor not in operation. This is a fairly new hotel but you wouldn't know it.

Everything

Couldn't stay longer

Breakfast, snack store, friendly employees, accommodating

The wifi was so slow it was unusable.

Morning staff person was extremely nice and apologetic when I called at 5:30am to tell her our toilet was running over. She was very kind and I could tell she was upset about the issue we were having.

The toilet did not work properly and when used in the early morning it overflowed. Had to change rooms at 5:30am. Breakfast was sad.

Location, Hosts.

Nothing

I was travelling to Panama City beach and was around 3 hours away when my baby got fussy and we decided to take a break overnight. Dothan is a small town and we booked this hotel for its good reviews and affordable cost(just needed a place to sleep overnight). The hosts were very good...very personable and kind. I would certainly stay in this hotel if a need arises while travelling to Florida. Highly Recommended.

It was clean and the sevice was prompt and courteous

Simply put, the new construction and remodeling is a fail. They didn't put insulation between the walls, and because of that, I could hear every single conversation that went on in the room next to us, to the point that my wife and I had to be careful with our conversation..because if we can hear them, they can hear us. At 5am, I literally heard someone's cell phone go off to wake them up - and it was on vibrate. We were up all night tossing and turning because the couple next door were talking and watching TV until 2 or 3 am. Total Fail.

price and location

no ice, ice machine at end of building and no ice

Location

No bedspreads on any of the beds, no electric covers on outlets, tv remote on floor behind nightstand, found with dirty hair comb. First room lights didn't work and had to move. Door bolt security had only two screws instead of four.

Very large room complete with full kitchen and den area. Great place to stay for extended time.

Pet friendly, so there were fleas in the carpet that had to be sprayed. Get rid of the pets!

The room was fantastic! Everything was perfect. We had a suite and is was very well stocked. The bed was so comfortable. The pool was nice, the entire hotel was very clean.

That we couldn't stay longer!

Convenient location to heart of Dothan. They fix a great complimentary breakfast with good variety. They also have a small pantry you can buy items from. Staff is very friendly and respectful.

Hotel is older and definitely could use some updating. You can see where years of wear and tear have deteriorated the tiles, and marble shower walls.

breakfast

swimming pool not working

I had not that good experience during staying 2 nights there. First, at night I heard many noise and sound from people hanging out outside. The room next to my room had s... and screamed so loud all night. I like the room but I think the environment is not good for stay, especially woman. Staff were nice.

Dirty place

Want stay here again, smoke free room stank door lock didn't work check in was 2 we got there at 4:30 wasn't ready. And I give it a zero t

Want stay here again, smoke free room stank door lock didn't work check in was 2 we got there at 4:30 wasn't ready.

It was ok just to many people parting after midnight was not a good thing since I had small children with me.

The fact that it was so loud after midnight

Bed blanket had holes burned in it. Room smelled.

Clean and large.

Everything was just right.

This guest did not leave comments about this hotel.

We chose this hotel mainly because of the location, which was the best feature.

We initially booked a 7 night stay then extended it when our travel plans changed. Our room was rarely serviced properly (towels changed, bed made, bins emptied etc) unless we specifically asked for it to be done. Breakfast was below average.

Comfort of bedding was amazing!

I was told there would be eggs on the breakfast bar. There were none.

Its peacefull

No

Nothing, I got what I paid for.

This hotel is old and in need of renovation. There were no available outlets. Check in was at a bar, no one was every at the front desk. The towels provided were small and dingy. The hotel is keep clean but the atmosphere is not pleasant.

location

needs a remodel/update . very old and outdated. Holes in bedspreads and torn towels and rags.

It was quiet with no disturbance

I killed 2 small roaches in my room but that's a motel ppl eat all over and drop food so I expected to see few, And the hot water I had to run the water bout 5 minutes before it got hot. Other than that it was worth the money spent