Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "World class service."10.0 "100% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
9.2 "Excellent amenities."10.0 "100% found the
grounds to be nice ." 8.2 "82% thought thebuilding was wonderful ." -
8.9 "Location is great."8.6 "
City centre within easy reach , said 86%." -
8.8 "Food is delicious."
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7.6 "High comfort."8.3 "83% thought
rooms were spacious ." 10.0 "100% thought it waspleasantly quiet ." -
6.9 "Rooms are ok."6.4 "
Beds were acceptable for 64%." -
6.0 "Internet is average."6.0 "60% thought the
wifi quality was ok ." -
2.6 "Awful breakfast."
Overall Rating
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9.4 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.1 "Excellent amenities."10.0 "100% found the
grounds to be nice ." -
8.7 "Location is great."8.2 "
City centre within easy reach , said 82%." -
7.9 "High comfort."8.7 "87% thought
rooms were spacious ." -
7.2 "Good beach."
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5.3 "Vibe was decent."
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3.2 "Awful breakfast."
Overall Rating
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9.5 "World class service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
This place was great, we walked a block and went swimming. It was rocky but felt good. The court yard is great little get-a-way. We will be back!
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8.0review from
This is a great place to stay if you wish to get the real feel for Cozumel. If you are expecting 5 star, don't stay here. The rooms are decent and clean with no bells and whistles. If you want great customer service and people that will steer you towards authentic restuarants and help you with a car rental, this is the place. We will never stay at another place on Cozumel. One fantastic thing about the room was it has a stove and fridge....good thing because it rained alot the three days of our stay....but no problem we had snacks and could heat up the leftovers from some of our ventures out at the restaurants. Very pleases with San Miguel.
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10.0review from
My husband and I stayed at Hacienda San Miguel from March 4-8, 2009 for my 40th birthday. This was wonderfully located just a half-block from the West side beach (not swimmable), and on the north side of the main market square of San Miguel. We were close to everything - food, Isis car rental, shopping, people watching - you name it! This hotel was very clean with staff present to assist you. You were served a complimentary breakfast (4-5 sweet rolls, orange juice, & coffee) to get you going. We stayed in the Alcatraz Room - a one-bed (hard as usual) with kitchenette room. The A/C worked swell during the day, but we didn't need it at night, as it was pretty cool. The bathroom has some mold on the walls, but the shower was hot (if you let it run for a while). There were a few itty-bitty ants, so we did not have any food laying around. There were no bugs - but plenty of little lizards running around the central garden space that the rooms opened up to. A fountain and a sitting space where you could find a few gals doing yoga in the morning... We recommend this for singles & couples. Perhaps not for families with kids or younger party folks, as there is no pool or activities, but if you're looking for a low-key and quiet place - then this is for you! My favorite restaruants (Kinta & Pancho's Backyard) were right within walking distance! There's also a great bakery just 1/2 block east and a couple blocks south of the hotel - great coffee & wonderful baked goods. I also recommend Isis car rental - Margarite is great!
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10.0review from
We have been to Cozumel many times, but Hacienda San Miguel is by far the best place we have ever stayed. All of the employees go out of their way to ensure that we were very comfortable. The continental breakfast was great. It is the within walking distance to the downtown square, and many restaurants. It's just a short drive to the beachs. We will definitely be staying there again and again.
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10.0review from
Friendly and attentive staff. A lovely little oasis, close to everthing. You have your vacation your way :-) It perfect to experience something other a prepackaged cookie cutter holiday.
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10.0review from
It is a great room with cooking ability in a quant area of town. The staff is great! We just slept and dove so it was perfect. Very dark in the room at night, really needs higher wattage bulbs
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10.0review from
This place was great, we walked a block and went swimming. It was rocky but felt good. The court yard is great little get-a-way. We will be back!
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8.0review from
This is a great place to stay if you wish to get the real feel for Cozumel. If you are expecting 5 star, don't stay here. The rooms are decent and clean with no bells and whistles. If you want great customer service and people that will steer you towards authentic restuarants and help you with a car rental, this is the place. We will never stay at another place on Cozumel. One fantastic thing about the room was it has a stove and fridge....good thing because it rained alot the three days of our stay....but no problem we had snacks and could heat up the leftovers from some of our ventures out at the restaurants. Very pleases with San Miguel.
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10.0review from
My husband and I stayed at Hacienda San Miguel from March 4-8, 2009 for my 40th birthday. This was wonderfully located just a half-block from the West side beach (not swimmable), and on the north side of the main market square of San Miguel. We were close to everything - food, Isis car rental, shopping, people watching - you name it! This hotel was very clean with staff present to assist you. You were served a complimentary breakfast (4-5 sweet rolls, orange juice, & coffee) to get you going. We stayed in the Alcatraz Room - a one-bed (hard as usual) with kitchenette room. The A/C worked swell during the day, but we didn't need it at night, as it was pretty cool. The bathroom has some mold on the walls, but the shower was hot (if you let it run for a while). There were a few itty-bitty ants, so we did not have any food laying around. There were no bugs - but plenty of little lizards running around the central garden space that the rooms opened up to. A fountain and a sitting space where you could find a few gals doing yoga in the morning... We recommend this for singles & couples. Perhaps not for families with kids or younger party folks, as there is no pool or activities, but if you're looking for a low-key and quiet place - then this is for you! My favorite restaruants (Kinta & Pancho's Backyard) were right within walking distance! There's also a great bakery just 1/2 block east and a couple blocks south of the hotel - great coffee & wonderful baked goods. I also recommend Isis car rental - Margarite is great!
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10.0review from
We have been to Cozumel many times, but Hacienda San Miguel is by far the best place we have ever stayed. All of the employees go out of their way to ensure that we were very comfortable. The continental breakfast was great. It is the within walking distance to the downtown square, and many restaurants. It's just a short drive to the beachs. We will definitely be staying there again and again.
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10.0review from
Friendly and attentive staff. A lovely little oasis, close to everthing. You have your vacation your way :-) It perfect to experience something other a prepackaged cookie cutter holiday.
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10.0review from
It is a great room with cooking ability in a quant area of town. The staff is great! We just slept and dove so it was perfect. Very dark in the room at night, really needs higher wattage bulbs
