Boasting a private beach, a sauna and an outdoor pool, this San Miguel de Cozumel hotel is conveniently located within Cozumel International Airport. It also provides an express check-in and check-out feature, a kids pool and a kids club.
There are a range of facilities available to those staying at The Westin Cozumel, such as a sun deck, a 24-hour reception and meeting facilities. Airport transfers and babysitting/child services are available upon enquiry.
The rooms at The Westin Cozumel offer a mini bar, a ceiling fan and an in-room safe. All rooms are air conditioned and feature ironing facilities.
The hotel is close to San Juan Reef. San Gervasio is close by.
Services and conveniences
Basics
Pool and spa
Dining
Accessibility and suitability
Things to do
Bathroom
Laundry
General
Health and safety
Family friendly
Media and entertainment
Outdoor
Parking and transportation
Workspace
Bedroom
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers a private beach, a sauna, an outdoor pool, and a kids club. Additionally, guests can enjoy daily housekeeping, contactless check-in and check-out, and physical distancing in dining areas for added safety and convenience.
How is the food quality at the hotel?
While some guests have found the food overpriced and mediocre, others have praised the delicious breakfast, exceptional sea view, and the availability of free snorkeling equipment and kayaks.
What can guests expect from the hotel's customer service?
Guests can anticipate friendly and helpful staff, with specific mentions of excellent service by various individuals at the reception, beach, housekeeping, and restaurant. However, some guests have expressed concerns about unresponsive service and unfriendliness.
How are the beds at the hotel?
Guests have highlighted the very comfortable beds and spacious rooms, with specific mention of a large room on the 14th floor with a super nice sea view. However, a few guests have mentioned the need for clearer information about room features, such as the absence of a balcony.
What is the parking situation at the hotel?
The hotel offers free parking and shuttle services for added convenience, ensuring that guests can easily access the nearby attractions and enjoy a seamless stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season Travel
If you prefer quieter periods, consider visiting in October, which is the low season. This could offer a more peaceful experience with potentially fewer crowds.
Explore Nearby Attractions
The hotel is close to various attractions such as the San Juan Reef and San Gervasio. Consider planning visits to these nearby sites for a diverse experience.
Check Room Amenities
Some guests noted issues with amenities such as the lack of a hairdryer and insufficient towels. It might be helpful to confirm the availability of these items upon check-in.
Be Mindful of Noise
A few guests mentioned poor room insulation, leading to disturbances from construction work and neighboring rooms. Consider inquiring about room location and potential noise issues before finalizing your booking.
Try the All-Inclusive Option
Guests appreciated the all-inclusive food and drinks, but be aware that tipping is expected for each order. This information could help manage expectations and budget accordingly.
Consider Transportation Options
The hotel offers airport transfers and a shuttle service for an additional charge. This could be convenient for seamless travel arrangements.
Be Prepared for High Prices
Some guests found the prices in the area to be high, both at the hotel and in the surrounding area. It might be helpful to plan and budget accordingly for dining and activities.
Utilize Free Water Activities
Take advantage of the complimentary snorkeling equipment and kayaks available at the hotel's own reef. This can be a great way to explore the underwater beauty without extra cost.
Check for Maintenance Updates
Some guests noted maintenance issues, so it might be beneficial to inquire about any recent updates or renovations to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | December | $327 | $218 |
Cheapest month to stay with an average 35% drop in price. | Most expensive month to stay with an average 56% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 3.7 mi | Cozumel | 2.2 mi |