Cranfield Hotels

Clean relaxed atmosphere attentive helpful and friendly staff. Located well for f1 at Silverstone just far enough out not to get snarled up in traffic.

Very comfortable bed!

Rooms a bit small (it's a training centre, so was built with single rooms that now contain double beds).

Good parking possibilities and the room was clean.

Quite a small room. I was glad to take a double bed otherwise the room had been even smaller...

Clean bathroom, crisp bed linen, comfortable bed

Not informed on web site that room room would be at basement level and there was a slight 'drain type' smell at firsr

During our stay there was lots of noise and 1 night we actually had no sleep due to other guests, when we mentioned it at reception they confirmed they had to call the police to have some guests removed during the night. This really ruined our experience as the staff were helpful and the hotel was clean and tidy.

During our stay there was lots of noise and 1 night we actually had no sleep due to other guests, when we mentioned it at reception they confirmed they had to call the police to have some guests removed during the night.

welcoming, nice atmosphere, small sunken bath

the breakfast only

it was not good value for money, quite dirty, run down, i would not stay here again

Room was very good, as expected, minor issue with air con sorted out easily and quickly (10 mins) Staff unobtrusive but always available and helpful.

Breakfast layout seemed a little confusing (1st stay at this hotel)

In city centre near city shopping

Non

Good hotel , rooms etc and we did get a small £41 refund due to the problems encountered below.

Hotel had made no provision for hotel services for the Ulster Rugby guests who were staying there. (Most of the guests). On Sunday 10th, contrary to the e-mails we had received in February, all of the bar and restaurant facilities had been let out to Northampton corporate clients (not hotel Guests) and no provision made for hotel guests. Many of us had to go to the adjacent asda store to obtain beer and we were obliged to sit out on the grass with this before the Northampton v Ulster match!!

Room was nice staff were friendly, unfortunatley I only checked into my room and had a quick breakfast and left so no time to relax and enjoy!

Everything was very nice, clean tidy good staff attitude would certainly stay again, we did stay in the Ramada Encore on the way out (city centre) no comparison Ramada was very noisy rooms very small, if you want a quite pleasant stay & don't mind driving or getting a taxi to the city centre 5 mins away this is the one to stay at.

No complaints

not much, maybe decent TV set in the room

- room shower was not working the first day, -one of the worst value for money dinner (GBP 15-20) I have ever seen (fried prawns I ordered were a few pieces of some unidentifiable oily discusting matter as a starter), no reaction on the complaint made

Everything was as expected

Room had a double and a single bed so another chair would have been helpful

cleanliness and facilities

Easy to find,good parking facilities and the size of the room was very nice.

We thought there could have been some form of food available at 9pm on the day of arrival and the room could have been warmer. However it was a bitterly cold night.

Very generous sized rooms and excellent breakfast. Clearly an old converted manor house with great character.

The food was ok in the pub next door

Rooms run down and need refurb, need new tv's

the food on offer in the restuarant was excellent. especially the carvery everyday

The receptionist, Linda, was very welcoming. She took me to the bar, rather than giving me directions. She was most helpful with any queries.

N/A

The attitude of the staff was excellent and the manager quite exceptional.

Handiness to the Town Centre. Clean rooms and staff very friendly and welcoming.

My folks stayed in room 710 and it was very pleasant however in the evenings all we could smell was drains. It didnt disrupt our break however maybe something you should look into.

Location

The hotel booked the room for the wrong date and money was taken from our account even though we had a booking.com receipt. The money was returned. Because of the mix up we were upgraded to an executive room, in these rooms breakfasts are provided , we knew this as we have stayed in one before. We were disappointed and somewhat embarrassed when we went down for breakfast on the second morning to be told there was no breakfast although there was one for the first morning. Not a particularly enjoyable stay made worse by the noise from the adjoining room which kept us awake until the early hours and then woke us at 6 am. All in all a poor experience.

We were made to feel very welcome by all staff

No complaints

excellent room, helpful staff, decent food.

noise from late arriving guests, doors slamming, plant room beneath room noise.

I was looking for a rustic village inn with some character, this is exactly what I got, wooden beams in the room and antique furniture, slanting floors and creaking floorboards. The Cock Hotel is comfy and cosy and very welcoming. Perfect for a weekend getaway, we would defintely go back. Very happy customer.

good food,warm and comfortable room

lack of television channels in room ,could only get 4 tv stations ,no channel five

The food in the Brasserie was the best food we have eaten out in 20 years and we eat out a lot.

Outward appearance and approach to Hotel was disappointing.

was able to stay on site whilst attending a wedding.

I found the room quite expensive

Staff were nice, nothing too much trouble.

Drinks were a bit expensive

First time I've been inside the Old Palace Lodge despite growing-up in the town; not disappointed - lovely hotel and a very plush room. A nice treat for my 40th birthday weekend!

Bit of noise from other guests in the early hours, but not enough to spoil our stay.

cereal and fruit juices for breakfast were complimentary but we paid a bit extra (£3-4) for english breakfast. hotel adjoined to pub/restrauant which has very reasonably priced food with excellent staff manning the bar.

tv only had 3 chanels with poor reception

Tidy and good location

Had to chase receptioist as no one on desk & phone not answered

lovely countryside nice hotel and staff

a little too big

I liked the location of the hotel and the reception staff were very helpful and booked meals outside the hotel for us.

The spa facilities were a joke the pool tempature was tepid/cold the jacuzzi was not working and the the seperation of the mens lockers from the spa was not user frendly. The arrangements for breakfast were the lowest standard I have experienced ant any other Hayley hotel and I have stayed at Swindon eastwood and the Palace Manchester, with lack of choice and buffet not being topped up proberly.

staff were amenable to my required requests - dinner before 7pm on sat night as I had 2 young children who needed feeding early. Very freindly staff - thank you

dinner late and breakfast at weekend late with only room service option for early starts which was only continental and basic at that.

The location for business meeting

The gym facilities were rather sparse, as was the room service menu.

The building and surroundings are very pretty from outside.The corridor carpets leading to my room were very shabby and in need of replacement, these did not give a very good first impression at all. The room however was better than expected with a flat screen tv, a lovely big comfy bed and an impressive bathroom.

The room was very cold and i found it difficult to sleep during the night as a result of this. No radiators but air con unit may have been able to give out heat but we could not figure out how to get warm air from it or if it was possible?

The room was comfortable and well priced.

There was confusion over the billing of another room's meals to my account which took some time to sort out.

The food was good and plentiful and reasonable price. Bar and restaurant service was efficient and friendly,

The beds were awful - you could feel the individual mattress springs. The TV remote didn't work and the TV was connected to an indoor aerial which gave a poor picture. The shaving light was dud. The shower was modern but the flow was poor.

Nice country pub. Pleasant staff.

Shower totally inadequate. The checkout process was a shambles because the person on duty wasn't sure how much I had to pay and the landlord and landlady weren't contactable.

Central location on riverfront, very traditional long established local hotel,clean and comfortable . Quirky. Nice breakfast.

Rooms on small side , but comfortable .

Needs to be updated but overall ok, great location

Old needs updating

The staff were excellent and very helpful. The food in the restaurant was excellent too for both evening meal and breakfast.

The outside door lock appeared to be broken. Last time we visited some 4 years ago we had to use our key card to get into the building but the lock seemed to have been damaged.

A really nice location on the edge of Milton Keynes. Friendly helpful staff. Good sized room.

No complaints