Pros (+) Looks professional, has restraunt, and decent location.
Cons (-) Nothing spectacular for the price.
4 stars
Crowne Plaza London - Gatwick Airport
Crowne Plaza Hotel, 90 Langley Dr, Crawley, RH11 7SX, United Kingdom
Crawley, United Kingdom
See location+44 1293 608608Photos of Crowne Plaza London - Gatwick Airport
Overview
Crowne Plaza London Gatwick Airport lives up to its name by providing travelers with premium accommodations only four miles from Gatwick Airport. Yet, it is also a hop from the M23 motorway and a quick trip from Crawley Railway Station. Walking distance to Crawley proper, visitors can reach Three Bridges, Horley Library, Nymans Garden, Box Hill and other destinations within just three to 10 miles of the hotel, as well. Gatwick Stream is less than two miles from the hotel, and Denbies Wine Estate is a quick, 10-mile trip by car.
While this remarkably convenient location makes it ideal for business as well as leisure travelers, it also has a long list of onsite amenities and services that further enhance its value. There are outdoor sitting areas and terraces, as well as a barbecue area. There is parking (for a fee) as well as airport shuttle services. The hotel features a modern fitness center and a comprehensive business services center along with meeting rooms. Laundry and dry cleaning are available and there are several eateries to enjoy, including Cube Restaurant serving three meals daily, the Cube Lounge, Bar 92 and in-room dining.
The rooms include singles to family rooms as well as suites. All will feature free Wi-Fi, phone services, luxurious linens and bedding, private ensuite bathrooms stocked with signature toiletries, a sitting area, business desk with chair, an entertainment system, climate controls, blackout curtains, beverage systems, and more.
With its excellent setting minutes from Crawley center as well as Gatwick Airport and major roadways, the Crowne Plaza London Gatwick Airport can provide travelers of any kind with all they need for an enjoyable and productive stay.
Latest deals for Crowne Plaza London - Gatwick Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza London - Gatwick Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Golf
Fitness
- Fitness center
Spa
- Sauna
Reviews of Crowne Plaza London - Gatwick Airport
8.3
Very good
1626 verified ratings
Wonderful
612
Very good
295
Good
284
Okay
121
Fair
139
Mediocre
68
Poor
107
Summary of reviews
Guests say
Guests appreciated the great breakfast and convenient location of the hotel. The service was often highlighted as excellent, with staff being helpful and considerate. However, there were several complaints about maintenance issues, particularly with room amenities and the functioning of the air conditioning and wifi.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
1270 reviews
6.8 out of 10
15 reviews
8.9 out of 10
15 reviews
4.7 out of 10
2 reviews
All reviews
Pros (+) The housekeeping team seems to be the most engaged with creating a great first experience. The room was impeccable.
Cons (-) The front desk employees didn't seem passionate about their jobs. They just went through the motions and the basics. Your website says it's a 10 minute taxi ride from the airport - no mention of a shuttle. When we checked in, nobody asked or offered the shuttle. So, we had to pay for an uber each way. This just tells me that the front desk employees don't make the extra effort to take care of thei...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the onsite amenities at Crowne Plaza London - Gatwick Airport?
Crowne Plaza London Gatwick Airport offers outdoor sitting areas, terraces, a barbecue area, parking (for a fee), airport shuttle services, a modern fitness center, a comprehensive business services center, meeting rooms, laundry and dry cleaning services, and several eateries to enjoy.
What can I expect from the rooms at Crowne Plaza London - Gatwick Airport?
The rooms at Crowne Plaza London Gatwick Airport include singles to family rooms as well as suites, all featuring free Wi-Fi, phone services, luxurious linens and bedding, private ensuite bathrooms stocked with signature toiletries, a sitting area, business desk with chair, an entertainment system, climate controls, blackout curtains, and beverage systems.
What are guests saying about the cleanliness at Crowne Plaza London - Gatwick Airport?
Guests have consistently praised the hotel's cleanliness, with many highlighting the very clean rooms and excellent bathroom products.
What are guests saying about the food quality at Crowne Plaza London - Gatwick Airport?
While some guests have mentioned that the dinner was less good and breakfast was cold and bland, others have praised the breakfast as very good and the room service food as excellent.
When is the best time to visit Crowne Plaza London - Gatwick Airport?
The high season at Crowne Plaza London Gatwick Airport is in July, and the low season is in February.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Club Room
Several guests mentioned receiving complimentary upgrades to Club Rooms, which offer additional facilities and amenities, making for a more comfortable stay.
Consider Public Transport
Guests suggested using the underground to Heathrow 5 and a free bus to reach the hotel, providing a convenient and cost-effective transportation option.
Check for Parking Signs
Some guests received parking tickets due to unclear signage, so it's advisable to look out for prominent parking signs upon arrival.
Request a Room with a View
The hotel offers scenic views, and guests recommended requesting a room with a view for a more enjoyable stay.
Inquire About Free Drink Vouchers
Some guests received complimentary drink vouchers upon arrival, so it's worth asking about this perk at check-in.
Be Mindful of Noise Levels
Several guests mentioned issues with soundproofing, so it's advisable to inquire about quieter rooms or use earplugs if sensitive to noise.
Utilize the Gym Facilities
The hotel's gym was praised for being well-equipped, making it a great option for fitness enthusiasts.
Consider Room Upgrades
Guests reported receiving free room upgrades, so it's worth inquiring about this possibility at check-in for a more luxurious experience.
Take Advantage of Club Lounge Facilities
Guests staying in Club Rooms can access the Club Lounge, which offers additional amenities and services, enhancing the overall experience.
Consider Public Transport to the Airport
Some guests recommended using the bus service for airport transfers, providing a convenient and cost-effective alternative to taxis.
Location
Crowne Plaza Hotel, 90 Langley Dr, Crawley, RH11 7SX
What's nearby
- Cineworld Cinemas0.3 mi
- Crawley Town Hall0.7 mi
- Saint John the Baptist Church0.8 mi
- Ancient Priors0.8 mi
- Crawley County Mall Shopping Center0.9 mi
- Crawley Railway Station0.9 mi
- Hawth Theatre1.2 mi
- Crawley Memorial Gardens1.3 mi
- Ifield Water Mill1.7 mi
- Worth Park Gardens1.7 mi
- Ifield Golf Club1.7 mi
- Broadfield Stadium1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza London - Gatwick Airport
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $126 |
Average price (weekend night) | $118 |
When to book a room at Crowne Plaza London - Gatwick Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | London Gatwick |
Distance to airport | 2.2 mi |
Everything you need to know for your stay in Crawley
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