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The front desk cloak "couldn't find" our reservation and tried to charge us more for the room. We were placed in a room that had clearly been smoked in when we requested a non-smoking room. When we asked to be moved to a different room, we were met with a very poor attitude and the second room was filthy. The floor was covered in a sticky substance and smelled equally as bad. When we complained the next morning, the staff offered no apologies for the multiple issues. Will never stay here again.
Its a pretty nice place, but you are paying for it. That said, several issues... TV did not work properly, many channels were fuzzy. The pool is a small, strangely shaped indoor attempt at a pool. The indoor hot tub was not working, and directed you to the outdoor hot tubs. They were not working either. NO AIR CONDITIONING and the rooms got HOT.
Slope side. Ski in ski out. Great Spa. Room was nice. Children running in hallways. Snow cat machines were loud at night at times
We were only staying for one night and wished it could have been longer. The staff, hotel, location, and the room were all wonderful. Skip the hotel breakfast buffet... Not worth the money but a couple little restaurants in town are really great. Over all, we would stay again and plan to. Breakfast buffet.... Cold food, terrible selection and quality. Friendly staff though.
Great hotel a few minutes outside of downtown Crested Butte. Clean, modern rooms and a very friendly and helpful front desk. Dogs are allowed so you may hear some barking.
What a great place! Awesome city, shuttle from the hotel to the artsy city, wonderful, clean, comfy room! No breakfast included in cost.
Location Room was VERY HOT. Hotel has no air conditioning. Our room was overlooking the equipment vents etc from the restaurant and if we opened it there was lots of noise.
The room was stiflingly hot!
The outdoor pool and hot tub are great. Very convenient to the ski lifts in winter.
Lots of room, full kitchenette, comfortable bed, great pool area
The view pool hot tub and beds nice to have a kitchen We are used to a/c so a little uncomfortable
Love the grand Lodge. Very spacious room and friendly staff.
The Grand Lodge has all the accommodations to stay and play or is within walking distance of other options. If you want to head down town, the free CB bus stop is within feet of the property. Would DEFINITLEY stay there again!!!
Nice view, suite was spacious, bed was comfortable, transportation to town was convenient, easy walking distance of ski lifts, temperature not a problem in early September, staff was helpful pillows were uncomfortable - thick and not very pliable
The grand was literally steps away from the ski lifts and adventure park. There are restraunts and a liquor store steps away. I overall enjoyed my stay, the only thing I have to say is that the carpet in our pet room was kinda filthy. But it is a pet room.
Our stay at the Nordic was great. Room was always clean and an amazing view. The staff always went out of their way to make us feel comfortable and their recommendations were always great. The Nordic was also close to everything we needed. I would definitely recommend this place to everybody.
Kim the owner goes out of her way to make people feel like there at home---great customer service. We'll be back
The owner Kim is incredible! Great people and great hospitality! Too close to the skiing so it made it easy ;)
Clean and modern rooms, walk to the slopes, affordable, very friendly staff, free breakfast Hard to find any faults with this place. My only issue was a broken lamp.
Off the bat, the staff at the Nordic Inn were very friendly and helpful. They gave many suggestions for what to do in town and how to navigate it, as it was very crowded this weekend in Crested Butte. The hotel itself was clean, the room was relatively large, and the common areas all felt very homey. Breakfast, although basic, was enough to keep me fueled for a day of riding. It was also a plus that they were dog friendly! We and our pup really enjoyed our stay here.