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Staff were very polite and extremely helpful. We were four couples using four rooms. we were travelling on four motorbikes and parking was very easy and secure. The bed comy and bedding and towels spotless this was the same for each room. Breakfast really nice although a little expensive at 13.00 euros each We were a little confused with the price of the breakfast. We had understood it to be 7 euros - which it would have been, had we sat and had a croissant and coffee at the bar - this was never pointed out to us, and as three of the eight in our group had only coffee and croissant it proved to be expensive.
place nearby autoway
The staff were very friendly and helpful — I enjoyed the breakfasts, and the bar meals that I had.
The hotel had a secure car park, a swimming pool, big rooms, a good bar and an ok restaurant. It was conveniently located near the motorway, ideal for those passing through on a longer journey. The local area is not very nice. Not convenient for central Paris either. Opposite a big mosque which is quite busy.
very clean, very nice staff AC didn't work and couldn't open a window. It was very hot during the day in there
Nice and quite, parking available!!! Employees don't really speak english - not really frindly
the breakfast must be much better. They can nor speak English well enough,almost nothing.
Good breakfast, room clean, staff helpfull, good Novotel standard, working free wireless. No wall plugs at working desk, not working shaver plug in the bathroom.
I havebooked the hotel with non-smoking facilities and we have provided with a smoking room. Since we are having children it was not convenient for us.
The hotel is well situated alonngside a lake with a jogging/walking track running completely around it. It was very quiet and peaceful.
Location is convenient if you need to stay close to the airport. That was within walking distance from terminal, what really was helpful due to taxi drivers strike that shut all transportation fro and to terminal. Not worth the value. The room was overheated and no way to cool it down. I couldn't sleep well waking up sweating. Staff admitted the problem but didn't even try to solve it. I general I can't really say that staff is unfriendly, but they are kind of distant? Don't really interested to help, it looks like they just don't care. Another example that they don't care about customer convenience is that You can't leave a luggage for safety between the checkout and time you need to leave for your flight.
Good romm. Good brekfeast.
It was clean and the staff were helpful. The menu was limited and the charges for the food, both in room and out, were outrageous.
Proximity to the airport. Shuttle bus Strong smell of tobacco in my non smoking room. Very overpriced room!!!
The room was very nice and large. The breakfast buffet was very good and the proximity to Orly was a real assett as it allowed us to have a relaxing time before a long flight
A pair of bathroom slipper
Location The bedrooms are old (poorly furnished) an the bathroom is not of a 4star hotel.
Convenient location Orly Airport Helpful staff Broken heating - too hot Room generally shabby
quick check-in, big rooms, fast elevators, poor breakfest, too expensive internet
The Concierge was extremely helpful, otherwise not up to the normal Hilton standard Cockroaches in the restaurant at breakfast, nasty stains on the couches in the reception area! The faux wooden flooring in the bedrooms is very noisy. No refrigerator in the room.
The staff, Paying for Internet
Proximity to the airport and shutle bus No minibar in the room
The dinner buffet and the breakfast selection are quite excellent! I did think it was quite clean and I loved my room. I wish all the hotels I stayed at were as well-maintained as here. I spent so little time here I didn't notice anything that went negatively.
Just stayed in the Best Western. I was pleasantly surprised. The room was very spacious, nice and comfortable. The hotel has a shuttle which takes 7 minutes to the terminal from 5 am to 11:30 pm. The hotel is in need of some remodeling, but overall nice. The staff were friendly. I stayed before at a different hotel in the area that received a much higher rating but liked the Best Western much better. It is mostly for business. The hotel can use some remodeling, the corridors feel dark with poor lighting.
proximity to airport.courteseous staff.
Breakfast was delicious Be pulled to secure the value of the room and not taken it back only after two weeks means twice the amount
Room, shuttle service was excellent, staff elevators frequently out of service
Check in and check out was fast, the shuttle bus was on time. Don't have much to say since I stayed only for 5 hours. The shuttle bus was a bit ahead of time when we arrived in the airport and was waiting for a pick-up to the hotel, so we missed one and had to wait for another 20 minutes.
Very clean, friendly staff, all staff spoke very good english.
a big variety of breakfast , people are friendly, helps you out if you need help, fridge was closed with key ( you have to pay for minibar ) / Tv channels was very less.
We booked this hotel because of its proximity to the airport. The shuttle bus from the hotel runs frequently (every 20 minutes) and was quick. The hotel itself was amazing for the price - exceptionally clean and modern. The staff was friendly and helpful. We were very happy with our stay at the Holiday Inn Orly.
near the airport with free shuttle service no porters and bell boys and front desk should tell guests that they must use room key for elevator use
Shettle to the airport. Friendly staffs, hotel quiet, Room clean and large. The room was fairly cold when arriving, did not have time to check if the heating system was on or off, same thing with the bathroom.
The hotel is excellent but not good for the tourists who wants to go to paris centre because it cost you big money and time to move to paris centre.
Very noisey with paper thin walls
Nothing. I planned to stay 13 nights, I stayed 2. Pictures on your website have to be updated (more realistic) and 2 stars should already be a fair rating. This hotel works primarily with groups of Eastern Europe and Asia, and the staff of the hotel is fully occupied with them and then can not properly meet the customer alone. There is no Internet access on the 2nd and 3rd floors, even at the prohibitive rate of 10 euros per hour, so if you have to work, you need to do in the lobby, amidst the baggage and adolescents currently screaming. My room, supposed to be "non-smoking", reeked of poor quality tobacco, the toilet seat was unstable, the walls were dirty. Finally, I went to another hotel (Kyriad, Campanile formerly, a quarter mile away). night staff was unpleasant, almost authoritarian.
Mechanically everything worked well -- plumbing, windows, elevator. Bus 281 to Paris Metro line 8 "Creteil Hotel de Ville" stops "Europarc" right in front of hotel. No Air Conditioning on a very hot night. The rooms were very spartan with worn furniture, linens and carpeting. Seems to be popular with international tourist bus groups. Television reception was poor and had limited channels.
the rooms were not clean and i would not stay at this hotel
Price versus comfortability is reasonable. Need more menue at restaurant.
I wont go there again. Rooms are small, not comfortable.
Rooms are clean and comfortable The staff wasn't helpfull. My car window is broken due to theft. I asked the receptionist for tape and plastic. They told me they don't have transparent plastic. That's ok. So I asked for some tape which I can take away. Because it's was sunday and all shops are closed. She still refuse to give me that plastic tape to take away even If I pay for it!!!!!
The room have near 20mt and with one double bed and one sofa. They don't have free internet, like is show in booking. The staff don't speak english only french.
Internet doesn' t work
yes, a short business stay no
The Key was delivered without the room number or any information. The bath room seems be inside of roullotte. Seems like a motel for speedy rooms. Car parking extremely expensive.
Most of the staff were very friendly and thoughtful.We liked the fact that the hotel was pet friendly.A perfect hotel for stop overs on a long journey.The room temperature was good, not hot and stuffy like some hotels can be. The pillows were a bit uncomfortable.
Loved the beautiful hotel. Staff was wonderful & room was perfect
Location. Was close to airport for next day early flight. Free shuttles Sheets were itchy. They only gave one individual sized water bottle per room even if you have two people. An extra bottle would be 3€. Our room was not prepared well. There were no soap in both hand soap or body wash dispenser. We were also only given two bath towels. There were no hand towels. All in all, I don't think this room was worth its price of 187€ per night.
The room was very clean. The hotel staff was excellent in providing services, help and direction. Nothing
Very nice hotel in a good location.
Hotel staff welcoming - spent little time there as ata wedding but found all facilities good. Hotel was at an excellent location to get around Paris
comfort, excellent bathroom, peacefulness
Location is great. outside of paris, but very convenient. safe and beautiful neighborhood.
Very Friendly, good location very enjoyable stay ,will stay again.
The staff were friendly and helpful to non French speakers. The room was also a good nice for the price, and clean. At the time of our stay they were doing renovations and despite the receptionist saying it would not be noisy, we had workmen on scaffolding literally outside our room at 7ish in the morning... We were given a partial discount to apologise with no fuss made at all, just apologies. The works are supposed to only be on for 2 weeks and the hotel will look great when finished. No shower though!
Good location, near train stations and chateau
staff were helpful location convenient to metro and RER
The Hotel was the perfect location for participating in the Paris Half Marathon. The starting/ending point and the Parc Floral were both within walking distance from the hotel.
The Hotel is very well located in respect to the Orly airport. The Hotel is friendly and efficient, the transfer to the Airport works also very well. Rooms are very clean and modernly decorated. If you need an Hotel to stay between flights for example this is an excellent choice.
Reasonably close to airport
Nothing Dirty...dirty ditry. Not even worth a 1 star
Location near Orly and excellent restaurant. Receptionist very kind.
I loved its quite environment and the on time shuttle bus to tha airport.
The pick up service from the airport worked well. The staff were friendly and helpful. an ideal resting place at the end of a long flight.
Good shuttle sirvice and very very good resturant 1 min froom the hotel!
Close to the airport. Nothing fancy but just what I needed for a decent price. They did not have a free baby cot as it appears on the reservation. They propose to rent a room with an extra bed for 10 Euros more.
The breakfast was excellent Mix up over the free transport from the airport, which didn't materialise. Public areas of the hotel were very tired and grimy (carpets stained and badly need replacing; not a very good first impression! ) But the room itself was clean and tidy.
difficult to get to the city
Ease of access to the airport. Unusually friendly hotel staff for an airport hotel. Comfortable room. Room price is excessive, as usual at most airport hotels. But then again, you have to sleep somewhere when overnighting between flights and this was a good hotel for that.
rooms had terrible petrol/plastic smell. Impossible to sleep.
It is closely located to Orly airport plus the free shuttle service provided. I am not sure if Ok for daily city trips but if you need to take a plane from Orly is great. It is an old building that has been refurbished so you notice it in some details but still OK for the money paid.
I was not there very long - but the breakfast was excellent
Good room size, Don't like the pillow as it is too flat and only one per bed should be 2 per bed. Should provide a free bus shuttle service to metro. Provide free parking.
There were no problems with our very early wake-up call, and it was a nice surprise to find they had complimentary coffee and biscuits for us as we waited for the 5:00 am shuttle to Orly Airport. The room was clean and pleasant as well.
Stayed at the hotel for business use so internet access way one of the reasons for choosing this hotel Could have done with unlimited internet access
Very helpful staff, very clean and spacious room and a very comfortable bed. ridiculous that parking is an additional 14 Euros per night plus internet use is very expensive. WIFI is so common these days, and provided free of charge in much more basic hotels.
Cleanliness of room. Not loud, but permanent noise (air condition + traffic).
I can't think of anything . We were dissapointed with our stay at the hotel. Unhelpful staff. Expensive food and drinks and very basic facilities.
The reception staff were exceptionally helpful. The service was very good.
breakfast buffet quite poor
the restaurant was ok the reception staff was uncommercial people.
the location is very convenient to airport....we ate dinner there and the food was very good....freee shuttle to airport water leaked onto the floor during shower
Proximity to Orly Aeroport, despite this there was no disturbance from aircraft noise. Not a great deal of character to the hotel, however it is very functional. Better map of the surrounding road system would help, this was the first time I have used Orly Aeroport and the road system is quite complicated.
The position and the staff Maybe a little expensive for the given facilities
Had good service from the staff. The shuttle service is very good too. The furniture in the room is very old , blankets and carpets are dirty
mveryy good no
Hotel is closed the airport. The bed, too small.
Close to the airport. Nice shuttle service. Cosy restaurant. Many rooms are without any view, which is OK if you spend one NIGHT. No Room Service available.
The neighborhood around hotel and proximity to Metro ,about 8 minute walk.About 20 minute ride to main attractions. We tried to check in early because our train arrived at 10 am.All the other hotels in Europe alowed us early check in but this hotel did not have a room availablebut they stored our bags until we returned . The room was very small,could hardly get around the sofa pull out.No airconditioning ,very noisy with window open, right next to freeway,although I usually prefer fresh air.The shower head stand was broken so taking a shower was awkward.A gentleman did come to try to repair it our first night but he needed parts so it was not fixed during our 2 night stay.
value for money good staff studio room beds were too small but very nice room and clean good entertainment though ok for short stay
Localizacion Cigarrete odor
Nice rest in a clean room
enough facilities, like an apartment you can cook and do every thing by yourself but on the other you could also smell in hall when others where cooking. no toilet service (cleaning, changing towels,...) during stay, maybe because of the special discount price they offered in internet!
excellent secure car parking. Lovely appartment extremely clean and comfortable very good value for money. I wish we had been staying longer than one night. I left my cardigan in the wardrobe and didnt have it returned.
had what we needed in apt too far from metro stop
The location. The rooms are tiny.
The front desk was open and staffed 24 hours a day as well as they were all proficient English speakers. We stayed in a 2 bedroom apt. with a huge walkout veranda, full kitchen, and dining/living room, definitely enough room for our family of 5 to stretch out after a long day. The hotel offered free parking and even allowed us to keep our car parked in their garage after we checked out on the last day of our vacation while we made one last trip into Paris. The metro station is a about a 15 minute walk from the hotel, but the front desk offered an easy to read map to guide us. As a family, we felt very safe walking from the metro to the hotel at 2:00 AM. The hotel does not have a restaurant. The room we stayed could use a little updating, but otherwise clean.
The Royal Regency is ideally placed, easy walking distance to bus stops and Metros with easy access to the city centre but out of the hustle and bustle of the big city in a more sleepy suburb. Lots of supermarkets and pastry shops to chose from and a nice little market. The facilities in the room were good and you are provided with all the equipment to cook and produce your own meals, nice big fridge, microwave, hob and dishwasher. We will definately use the Royal Regency again should we visit Paris on another occasion.
The staff spoke English and was friendly and very helpful. The room was clean and neat. I liked having a place that felt like a home away from home. It was nice having an apartment with a kitchen rather than just a hotel room. The free indoor parking garage was also a plus. It was convenient to the grocery store and bus line. Poor wi-fi service. Elevator wasn't working the day we left and we had to carry our luggage down from the second floor.
staff was great
Big room for children and very helpfull staff
People who works on reseption don`t speak english at all!
The room provided excellent view to the river Marne. Public transportation between the hotel and Paris city center was very good. Breakfast was good. Staff was friendly and hospitable. The heating system did not work in one of our rooms. There were no hangers in the bathroom. The wireless internet did not work.
Not so big hotel, on very nice place on the bank of Marna river. Very good and profesional staff. I'll use this hotel again when I'll be in Paris.
Very helpful staff. On check-in managed to change our rooms from doubles to twins with minimum of fuss. Very attractive location by the River Marne. Difficult to get to via car due to one-way system and lack of parking before getting access to the car-park.
lack of directions from motway and railway station