Crianlarich Hotels

Complimentary drink to make up for bad point - see below! Toilet in en-suite facility had not been cleaned and was very badly soiled. Excuse given was shortage of staff. Spoilt our initial experience of an otherwise much-improved hotel at Crianlarich. If it continues to improve you should get another star.

Staff were very helpful and accommodating. Bar and outside area was good. Decor in room was poor and needed redecorating. Paper peeling off, carpet not very clean. Food in restaurant very expensive.

Although only staying for one night, we were impressed by the warm welcome and friendliness / helpfulness of receptionist, friendly waiting on staff. Hotel could do with modernising, breakfast service slow.

The hotel was located adjacent to the road I was travelling on and was approx half way between Fort William and Glasgow. The couple I was travelling with did not have any ventilation in their bathroom.

nothing the confirmation of booking.com was not valid, they sent a direct mail not confirming th ereservation, I was not connected to get E-mais I did not know !!!!! single instead of double fine but the bath did not work!

The location is perfect!! We had no hot water for more than half our stay and only a half hearted apology from staff

Staff were very friendly. Though we only had breakfast there, it was very good. The room could have been cleaner, somewhat dusty.

Overall, the stay was pleasant, reasonable value and the food very good in nice surroundings. Staff polite and friendly. Nice view over loch, which I had requested. Very noisy above the function room when evening entertainment on, til around 2230. Mattress quite lumpy. Some squeaky floorboards. In need of refurb really, quite a tired feel though not unpleasant.

very helpful staff

Great location and very friendly staff

A lovely hotel very plesant stay great food and welcoming staff, especially the Australian girl on reception. This hotel has a really warm feeling and I certainly would go back. Our room had a lovely view for a great price. The front rooms experience some noise from the neighbouring pub

the food was very good esspecially the selection avaliable at breakfast and the staff were fab the plastic roof on the residents lounge makes a lot of noise when it rains but im being picky!!