Basics
Bathroom
Services and conveniences
Accessibility and suitability
Bedroom
Parking and transportation
Laundry
General
Media and entertainment
Dining
Outdoor
Things to do
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The hotel is conveniently located within walking distance of Estadio La Fuensanta, Parroquia Virgen de la Luz, and the Cuenca Museum, making it easy for guests to explore the city's cultural and historical landmarks.
How comfortable are the beds at the hotel?
Guests have praised the hotel for its clean rooms and comfortable beds, although some reviews mentioned that the beds were a bit hard and had only one pillow.
Is parking available at the hotel?
The hotel offers parking facilities, but some guests have found street parking to be a bit challenging and the parking under the hotel tight, especially for larger vehicles.
What can guests expect in terms of cleanliness?
The hotel is known for its spotlessly clean rooms, but some reviews mentioned issues with the cleanliness of bed sheets and the need for a deep clean in certain areas.
How is the customer service at the hotel?
Guests have appreciated the friendly staff and easy check-in/out process, although some reviews mentioned difficulties in communication and accessing the hotel at times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests noted that the provided toiletries were insufficient, so it might be a good idea to bring your own to ensure you have everything you need.
Check Room Amenities
Some guests mentioned that certain rooms had broken or missing amenities, such as electronic blinds or shower issues. It's advisable to check the room amenities upon arrival and report any issues promptly.
Explore Nearby Attractions
The hotel is within walking distance of various attractions, including Estadio La Fuensanta, Parroquia Virgen de la Luz, and the Cuenca Museum. Take advantage of the convenient location to explore these nearby sights.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances from a nearby bar, so light sleepers may want to consider this and pack earplugs as a precaution.
Communication with Staff
Some guests experienced challenges with communication and check-in times. It may be helpful to confirm check-in details in advance and ensure clear communication with the staff.
Consider Parking Options
If you're traveling by car, consider the parking options carefully. Some guests found street parking to be challenging, while others opted for the private parking available at the hotel for a fee.
Double-Check Room Facilities
Some guests reported issues with room facilities, such as the availability of glasses and cups. It's advisable to double-check the room facilities upon arrival and request any additional items needed.
Take Advantage of the Location
The hotel's central location near shops, bars, and restaurants was highlighted by several guests. Make the most of this convenience by exploring the nearby amenities.
Manage Expectations for Room Size
A few guests mentioned that the rooms were small, so it's worth considering this aspect and managing expectations, especially if traveling with a group or large luggage.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |