Hotel Vieja Mansion

The hotel is conveniently located near Cuenca Cathedral, Parque Calderon, and El Cajas National Park, making it an ideal base for exploring the area's cultural and natural wonders.

The hotel offers a complimentary breakfast and has a restaurant and bar/lounge, providing guests with convenient and delicious dining options during their stay.

The hotel ensures daily housekeeping, uses effective cleaning chemicals, and disinfects guest accommodations between stays, maintaining a high standard of cleanliness for a comfortable and safe experience.

The hotel provides parking convenience with airport shuttle and additional shuttle services, ensuring guests have easy access to transportation during their visit.

Guests can expect outstanding staff service, a charming decor, and a great location, as well as proactive and friendly staff who anticipate guests' needs, creating a welcoming and enjoyable atmosphere.

Some guests reported issues with cold water in the sink and low water pressure in the shower. Consider confirming the availability of hot water in the room before booking.

The hotel is conveniently located near Cuenca Cathedral, Parque Calderon, and El Cajas National Park, offering easy access to popular attractions.

Some guests mentioned that noise from the breakfast room and upper floors could be heard in the rooms on the first floor. Light sleepers may want to consider this when choosing a room.

Guests appreciated the hotel's charming decor, quirky antiques, and the unique structure of the old mansion turned hotel, adding to the overall experience.

Many guests praised the friendly and proactive staff who went out of their way to accommodate special requests and provide exceptional service.

If traveling with a pet, it's advisable to confirm the hotel's pet policy in advance, as pets may not be allowed on the premises.

Consider visiting during the low season in October for potentially fewer crowds and more favorable rates.

Guests enjoyed the complimentary breakfast and the restaurant located upstairs, offering a convenient dining experience within the hotel.

Some guests mentioned language limitations with the staff, so it may be helpful to have some basic Spanish phrases or a translation app handy.

Some guests experienced challenges with credit card payments, so it's advisable to inquire about payment methods and options beforehand.