Pros (+) Wonderful staff, very nice breakfast, terrific location!!
Cons (-) There was nothing we didn't like.
4 stars
Hotel Boutique Santa Lucia
Photos of Hotel Boutique Santa Lucia
Overview
Victorian hotel with 2 restaurants and free breakfast This hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Hotel Boutique Santa Lucia offers 20 accommodations with washers/dryers and espresso makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Boutique Santa Lucia
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Executive lounge access
- Family rooms
- Seating area
- Hardwood or parquet floors
- Inner courtyard view
- Sofa
- Telephone
- City view
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Shower chair
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Complimentary breakfast
Outdoor
- Terrace/Patio
- Balcony
- Garden
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Eco tourism
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Reviews of Hotel Boutique Santa Lucia
9.1
Wonderful
855 verified ratings
Wonderful
621
Very good
118
Good
50
Okay
27
Fair
13
Mediocre
8
Poor
18
Summary of reviews
Guests say
Guests generally praised the hotel's prime location, excellent service, and cleanliness. Many reviews highlighted the friendly staff and the comfortable atmosphere, making it a pleasant stay. However, some guests experienced issues with communication and amenities, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers daily housekeeping, contactless check-in/check-out, and a variety of safety measures such as hand sanitizer in guest accommodation, disinfection of high-touch surfaces, and use of effective cleaning chemicals against coronavirus.
What can I expect from the hotel's food quality?
Guests have praised the good breakfast included, the excellent breakfast, and the delicious food at the hotel's restaurant, with one guest even describing it as the best they had in Ecuador.
How is the cleanliness of the hotel?
The hotel is described as very clean, with guests appreciating the immaculately restored colonial building and the cleanliness of the rooms.
What are the common concerns about the hotel's rooms?
Some guests mentioned concerns about the room being too small, the poor wifi, and the lack of space for personal items, while others found the room spacious and comfortable.
When is the best time to visit the hotel?
The high season is in September, offering a great opportunity to experience the hotel's beautiful building and the unbeatable location in the historic center.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Balcony
Consider booking a room with a balcony to enjoy views of the street and the historic city.
Consider Noise Levels
Be mindful of potential noise from the restaurant or street, especially if staying in rooms facing the atrium or street, and consider using earplugs if sensitive to noise.
Explore the Hotel's Historical Significance
Take time to appreciate the hotel's historical significance, with original furniture and architectural features dating back to 1856.
Check Room Size and Amenities
Prioritize checking the room size and available storage space, as some guests found the rooms to be small with limited space for belongings.
Request a Room Change if Necessary
If the initially assigned room does not meet expectations, don't hesitate to request a room change, as some guests were able to switch to more suitable accommodations.
Enjoy the Hotel Restaurant
Make a point to dine at the hotel's restaurant, which received high praise for its fantastic food and is recommended by many guests.
Consider Parking Options
If arriving by car, inquire about the hotel's parking facilities and ensure clarity on the parking location to avoid any inconvenience.
Take Advantage of the Central Location
Embrace the hotel's central location, just a short walk from the main square and cathedral, providing easy access to the city's attractions and amenities.
Be Mindful of Noise from Surrounding Area
Be aware that the hotel's central location may result in some noise from the surrounding area, particularly for rooms facing the street, and consider this when making a room selection.
Appreciate the Hotel's Unique Architecture
Take time to appreciate the hotel's architectural treasure, with its colonial design and stunning interior, adding to the overall experience of the stay.
Location
Antonio Borrero 8 44 Y Sucre, Cuenca 0
What's nearby
- Parque Calderon69 yd
- Cuenca Cathedral185 yd
- El Cajas National Park6.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Boutique Santa Lucia
Low season | March |
|---|---|
High season | April |
Average price (weeknight) | $96 |
Average price (weekend night) | $103 |
When to book a room at Hotel Boutique Santa Lucia
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Boutique Santa Lucia
FAQs when booking at Hotel Boutique Santa Lucia
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Value for money | 8.9 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Cuenca |
Distance to airport | 1.5 mi |
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