Hotel Santa Monica

The hotel's staff is known for being wonderful, helpful, and friendly, providing excellent client service and recommendations. They are available all night long and ensure that rooms are cleaned daily.

The hotel is spacious, clean, and offers daily housekeeping. It follows all safety protocols, with staff using effective cleaning chemicals and disinfecting high-touch surfaces between stays.

The rooms are very comfortable, spacious, and come with clean linens. They also offer hot breakfast with a different dish every day, and the staff is kind and accommodating.

The hotel is in an excellent location, close to the historical center and within secure parking. It is also accessible to popular attractions like Cuenca Cathedral and Parque Calderon.

The hotel offers a great breakfast at a good price, with natural yogurt to go with the fruit. Additionally, it provides a bar/lounge and the option for food to be delivered to guest accommodation.

Several guests mentioned that street noise was a concern, so consider requesting a room away from the street to minimize disturbance.

Many guests praised the hotel staff for their exceptional service, so don't hesitate to seek their assistance for recommendations and local insights.

Some guests highlighted that the noise level from the street was uncomfortable, suggesting that the hotel may benefit from better insulation. Keep this in mind when booking.

Guests appreciated the hot breakfast with a different dish served every day. Take advantage of this offering during your stay.

The hotel is conveniently located near Cuenca Cathedral, Parque Calderon, and El Cajas National Park, so plan to explore these attractions during your visit.

If you enjoy having a balcony, consider requesting a room with this feature. However, keep in mind that some guests mentioned that the balcony doors were not properly sealed, leading to noise disturbances.

The hotel provides face masks for guests, hand sanitizer in guest accommodation, and implements physical distancing rules, ensuring a safe and comfortable stay during the pandemic.

Several guests praised the hotel for its spacious and clean rooms, making it a comfortable accommodation option.

The hotel offers increased accessibility, an elevator, and multi-lingual staff, catering to the needs of diverse guests.

The hotel provides a tour desk, making it convenient to plan and book excursions or activities during your stay.