Basics
Services and conveniences
Bathroom
Accessibility and suitability
Health and safety
Dining
Parking and transportation
Outdoor
Laundry
Pool and spa
Family friendly
Media and entertainment
Workspace
Things to do
General
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's staff?
The staff are very friendly and helpful, ensuring a pleasant and accommodating stay for all guests.
How is the cleanliness of the hotel's rooms and facilities?
The rooms were comfortable, modern, and beautiful, and the hotel maintains a high standard of cleanliness throughout its facilities.
Is the hotel suitable for families with children?
The hotel offers babysitting or child care services, making it a convenient and family-friendly choice for guests traveling with children.
What are the dining options like at the hotel?
The hotel provides a variety of dining options, including a snack bar, restaurant, and bar/lounge, ensuring a satisfying culinary experience for guests.
When is the best time to visit the hotel?
The low season is in February, while the high season is in October, offering guests the opportunity to plan their visit based on their preferences and the hotel's seasonal dynamics.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in February
Guests noted that February is the low season, which could mean fewer crowds and potentially better rates.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Tabachines Golf Club, Galerias Cuernavaca Mall, and Teopanzolco Archaeological Zone, providing ample opportunities for leisure and exploration.
Be Mindful of Noise Levels
Some guests reported loud music late into the night, so it may be advisable to inquire about potential noise disturbances before booking.
Check for Accessibility
The hotel may not be suitable for people with disabilities, so it's important to clarify accessibility needs when making a reservation.
Consider Bringing Mosquito Repellent
A few guests mentioned encountering mosquitoes in their rooms, so packing repellent could be beneficial, especially during certain seasons.
Verify Payment Requests
One guest reported a fraudulent payment request from the hotel's official account, highlighting the importance of verifying any unusual payment requests directly with the hotel.
Note Limited Wi-Fi Access
Several guests noted limited or unreliable Wi-Fi access in the rooms, so it's advisable to plan accordingly, especially for remote work needs.
Evaluate Food Options
While the hotel's breakfast buffet received positive feedback, some guests expressed dissatisfaction with the restaurant's food quality and service, particularly for specific dietary preferences.
Be Aware of Additional Charges
Some guests mentioned unexpected charges for items such as bottled water, so it may be wise to clarify any potential additional costs during the stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | November | $226 | $329 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 57% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
7.7 | 3.4 mi |