Services and conveniences
Basics
Accessibility and suitability
Bathroom
Dining
General
Parking and transportation
Media and entertainment
Laundry
Workspace
Pool and spa
Outdoor
Things to do
Health and safety
Bedroom
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant is loved by many guests for its quality and the convenient location.
Are there any concerns about the hotel's staff?
Some guests mentioned that the staff at the front desk had a rude attitude, but this seems to be an isolated incident.
How is the cleanliness of the rooms at the hotel?
Some guests have expressed concerns about the maintenance and cleanliness of the rooms, mentioning that they were old and dirty.
Is the hotel following COVID-19 safety measures?
Some guests have reported that the staff did not follow coronavirus safety measures, such as wearing masks, which is a concern given the current situation.
What are the best times to visit the hotel?
The hotel's convenient location and big rooms with nice balconies make it a good choice for visitors, but some guests have experienced issues with the air conditioning system.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a Working Air Conditioner
Some guests reported issues with the air conditioning system, so it's advisable to confirm the functionality of this amenity before finalizing your room choice.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Estadio Olimpico de Universitario, Loma Panoramica Garden, and Teopanzolco Archaeological Zone, offering opportunities for leisure and exploration.
Be Mindful of Maintenance Concerns
Several guests mentioned that the property is showing signs of aging and requires better maintenance, so it's important to consider this aspect when setting expectations.
Check for Cleanliness and Bedding Quality
Some guests expressed concerns about cleanliness, old bedding, and the possibility of bed bugs, so it's recommended to inspect the room upon arrival and communicate any issues to the staff promptly.
Verify Safety Measures
While some guests praised the hotel's location, others raised concerns about staff not adhering to COVID-19 safety measures, so it's advisable to inquire about the current safety protocols and practices.
Consider Dining Options
Guests appreciated the hotel's restaurant, but a few mentioned issues with the front desk staff, so it's worth exploring dining alternatives in the area as well.
Inquire About Safe and Pillow Functionality
A few guests encountered problems with the safes and pillows, so it's advisable to ensure these amenities are in good working condition upon check-in.
Utilize the Eco Tourism and Bicycle Rental Options
The hotel offers eco tourism activities and bicycle rental, providing guests with opportunities to engage in sustainable and outdoor experiences during their stay.
Take Advantage of the Outdoor Pool and Hot Tub
The hotel features an outdoor pool and hot tub, offering guests the chance to relax and unwind in a tranquil setting.
Confirm the Availability of Special Diet Menus
If you have dietary restrictions, it's recommended to verify the availability of special diet menus at the hotel's restaurant to ensure a comfortable dining experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |