The silhouette of the hotel and Reunion Tower have given the Dallas skyline worldwide recognition. Located in the heart of downtown Dallas' West End District. Connected to Light rail and nearby business, sports, cultural and shopping areas.
View was awesome! Staff was really nice and helpful. Definitely will be stay here again when the chance comes up
Nothing was wrong
Very nice hotel, with excellent meeting facilities. Very convenient to West End nightlife and dining. Good food. Easy and cheap access to airport via rail (DART or TRE).
The train is a little noisy, even on the opposite site of the building.
The room was clean enough.
Valet is a joke. Staff is rude. Not pet friendly at all. Terrible location, hard to access. Expect long waits for any service needed and fees that aren't shown online. Make sure to really check your bill upon leaving. Ours was screwy. Couldn't complete a quick check-out, because we had to go to the desk to get it fixed, which took forever.
My entire experience was weird. When we first arrived, we wanted to unload our car and I got yelled at like I was a child. Literally yelled at. I had to be firm back in order to get direction as to what te he'll I was supposed to do. Then, upon check in, I was informed that for our two cars, self park was $40. I had no idea it would be so much. I was extremely unhappy but tried to remain optimistic. I purposefully found a hotel with a Pool per request of our group. The pool is a sick hilarious joke. It's the size of a van. It was ridiculous. It was also completely full because of the 10 whole people who were in it. Left the hotel an figured out they overcharged me. Called them and they "took care of it". Well they isn't it still is not reconciled in my account.
Over charged, expensive parking, rude parking dude, misleading pool size.
Friendly staff, beautiful location and near everything.
Overpriced compared to facility. The room could have been cleaner. The entrance location is a bit tricky for pedestrians. Not my best hotel experience.
Contemporary rooms with great staff. Highly satisfied.
I absolutely loved it. We stayed at the Hyatt for my boyfriends 30th birthday and the staff was phenomenal. At check in they asked us what the occasion was and upon finding out they sent us a bottle of wine and appetizers to our room. the first night we ate at the little Italian bistro and not only was it delicious but the waiter Chris was so nice. Natasha in the bar area was equally amazing. We had a wonderful view of the city on the 25th floor. I have stayed at several other locations in the city.. Zaza, Magnolia, Joules etc. this is the best bang for your buck. Thank you so much for assisting in making it a special weekend!!
We self parked, and the walk from self parking is pretty long we got lost in the hotel trying to find our way to the front desk. (we parked in the parking lot closest to reunion tower)
the bed and tv
The shower was designed poorly, you would generally want to turn the water on before you get in, so not to burn or freeze your body. The place was under construction, it would have been nice to know that prior to booking. Or, give a discount for those that suffer through this with you.
From the valet Parker, concierge and desk clerks...all helped with ideas of what to do and where to eat downtown. Our trip was amazing with all their advice, even gave us coupons and directions everywhere. Our view of the city was amazing!
I liked my overall experience. The staff was great, friendly and professional. I liked the room and the location of the hotel.
I didn’t like the parking lot nor walking up a hill from the parking lot after a night out on the town.
Ten of us met in Dallas for a gathering just for girls. The Hyatt Regency was a terrific location for us. We had great service, checking in and out without a hitch, and great interaction with the staff. We enjoyed our stay and may do it again one of these days.
Piss poor valet, took 25 min to get car,