Dallas car rentals
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Dallas, TX
Mar 3 — Mar 10
Same drop-off
Dallas, TX
Wed 3/3
Noon
Wed 3/10
Noon
Dallas car rental information
| Pick-up location | Dallas |
|---|---|
| Car types | Compact SUV, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Standard, Standard SUV, Supplier choice |
| Rental locations | 75 |
| Airport locations | 44 |
| Popular agencies | Sixt, Dollar, Budget, Hertz |
Cheap car rentals in Dallas
| $30/day | Economy |
| $30/day | Intermediate |
| $30/day | Standard |
| $31/day | Full-size |
| $46/day | Minivan |
| $49/day | Full-size SUV |
| $34/day | Premium |
| $41/day | Luxury |
| $30/day | Pickup truck |
| $30/day | Supplier choice |
| $33/day | Compact SUV |
| $33/day | Intermediate SUV |
| $39/day | Standard SUV |
Dallas car rental reviews and directory
Alamo
Locations in Dallas
2424 E 38th Street+1 833 635 0437
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
7366 Cedar Springs Rd+1 833 635 0435
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
8.0 ExcellentDec 7 2020
Pros: Pickup and drop was quick and easyCons: The vehicle was not as clean as expected. The control panel and sticky and the inside had an odor
10.0 ExcellentNov 30 2020
Cons: When we made the reservation we chose Alamo specifically because it said the pick up would be in the terminal while others said a shuttle would be required. A shuttle was still required, and was packed with people (no social distancing), but the ride and check-in were both very quick. Our vehicle was in excellent shape and there were no hidden charges. I would absolutely rent from Alamo again.
8.4 ExcellentOct 16 2020
Pros: The people helping at pick up & drop off-were excellent!Cons: More reasonable rate, more comfortable car!
9.6 ExcellentOct 13 2020
Pros: Staff fast and friendly. Gave us the option of three different vehicles.Cons: None on this rental.
2.4 MediocreJul 27 2020
Pros: Alamo customer service addressed my concerns that the employees, including a manager, entirely and rudely dismissed and supplied me with a voucher to be used on a future airport rental.Cons: I was misinformed twice about the requirements to rent a vehicle, over the phone, then in person. This cost me precious time, undue effort and capitol on the most important day of my life. The model that I reserved was not available and the manager of the location tried to casually downgrade my luxury reservation to accommodate what inventory was available instead of locating my reserved vehicle and the employee who went to find it. The vehicle was an suv and not a sedan, as reserved, which made our disabled occupants struggle entering and exiting. The vehicle was rushed through the cleaning process while we waited and was washed on the exterior and brought to us wet. The interior was filthy and had no cleaning done whatsoever, this was a major concern to us during this global pandemic as we were informed that all vehicles underwent an extensive disinfection and cleaning process. Passengers of ours were HIGH RISK candidates for Covid 19 and it took me an extra half an hour to clean and disinfect the vehicle to an acceptable standard, a risk I was forced to take, along with more of my precious time on this day. The associate who presented our vehicle to us gave us no walk around or paperwork to assess prior damage, of which there was some, and literally handed me the paperwork, said "Have a good one" then ran away, back to his station. My associate and I were shocked by the experience and had no option after an hour and a half of this process but to take the vehicle and be on our way. The entire time we were treated like second class customers based on the fact that we used a third party service to reserve the vehicle. My reservation was for noon and we did not leave the lot until 1:30, though our pickup time was entered as one o'clock. I have rented from Alamo many times and have never experienced such a hectic, confused, disgusting, unsettling, overpriced and unprofessional occurrence such as this.
8.0 ExcellentJul 21 2020
Pros: ease; fast return; quick shuttles; car was perfectCons: the guy who checked me in was cold and rude
2.0 MediocreJul 3 2020
Pros: NothingCons: I will never rent from Alamo rent a car again. Their representative was the rudest nastiest most unpleasant customer service representative I’ve ever dealt with. Aaron really needs to find a new occupation were he does not deal with the public. He was rude and nasty to my children And rude to me and I will never rent from Alamo again
10.0 ExcellentJul 1 2020
Pros: Staff VERY nice in Dallas, drop off in PHX was SO easy. Loved the car too.Cons: Nothing! They were great all around! And they extended our drop off time a couple of hours with no hassle or fee! Will definitely use them again!
8.0 ExcellentJun 25 2020
Pros: Drop off was super easy. They were short on cars when I got there, so I got a free upgrade.Cons: Check in took over 45 minutes because a gentleman was having an issue with his credit card.
6.8 GoodJun 10 2020
Cons: This doesn’t fit 7 people for a long trip. It wasn’t totally clean on the interior.
Enterprise
Locations in Dallas
10841 Estate Lane+1 214 221 1986
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
11411 E Northwest Hwy+1 214 328 9126
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
11633 Harry Hines Blvd+1 972 241 7210
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
13239 Montfort Dr+1 972 404 0133
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
13561 Goldmark Dr+1 469 330 7459
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1920 Elm St+1 214 939 2192
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
2424 E 38th Street+1 833 635 0439
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2820 Oaklawn Avenue+1 214 522 0395
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
3001 Knox St+1 214 219 3455
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
3133 Inwood Rd.+1 214 351 0394
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
3208 Beltline Rd #220+1 972 620 7997
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
3939 S Polk St # 102+1 214 371 4635
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
6515 E Northwest Hwy+1 214 368 3630
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
7366 Cedar Springs Rd+1 833 635 0436
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
9850 N. Central Exp. Suite 110+1 214 373 3671
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
2.0 MediocreDec 31 2020
Pros: Nothing. This was the worst travel experience of my life. Not only with car rentals but of all travel experiences I have ever had.Cons: The basics: Having my car at the correct location, offering a cleaned and working car.
2.0 MediocreDec 22 2020
Cons: I got the insurance off priceline and then at enterprise they offered me another insurance for the same thing but they didnt mention I had to cancel the priceline one so I got charged for both.
10.0 ExcellentNov 29 2020
Pros: Quick and friendly staff!
2.4 MediocreOct 22 2020
Pros: They didnt have the car i paid for. The car was on empty and dirtyCons: Fix the above
2.0 MediocreOct 6 2020
Pros: NothingCons: Everything.
9.6 ExcellentOct 1 2020
Pros: Staff was very helpful and eager to help. Great team.
2.0 MediocreSep 21 2020
Pros: i never got a carCons: i never got a car they were booked up
2.0 MediocreSep 21 2020
Cons: I was confirmed for a car rental and they later called to tell me that they had no cars.
4.4 OkayAug 26 2020
Cons: car interior was very obviously not cleaned. many stains/spills leftover from previous passenger.
3.6 MediocreAug 18 2020
Pros: Staff behaved dismissively, had no availability and in two bookings I still ended up with no rental. Drove to 2nd location, smugly said can not help. Didn't have time to call to alert. Was aloof that I'd driven all the way there. No remediesCons: Human kindness, respect for my time, money, own the problem, help solve. 1st instance, could have made pricing same for me as renter - co location pay difference for airport to honor reservation not pass cost to customer. Deceptively set expectations.
Budget
Locations in Dallas
11822 East Northwest Highway+1 214 324 1780
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
1303 Commerce Street+1 214 760 9739
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
13536 Preston Road+1 972 720 0420
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
19177 Preston Road, Suite 190a+1 972 733 0324
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
2424 East 38th Street+1 972 615 4400
| Monday | 06:30 - 23:59 |
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 06:30 - 23:59 |
| Sunday | 06:30 - 23:59 |
300 Reunion Boulevard+1 214 821 2813
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 10:00 - 14:00 |
7020 Cedar Springs Road+1 214 353 4940
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
8.0 ExcellentFeb 23 2021
Cons: The car wasn’t cleaned and we could barely see out of the windows. However Texas did have really bad weather at that time so it’s understandable.
10.0 ExcellentFeb 21 2021
Pros: car moves fantastic.
4.0 OkayFeb 16 2021
Cons: They did not honor the Priceline price. They gave me a keep compas which is a mid size suv based on their classification for $97 / day. However my Priceline rate was $15 to $20 less per day
6.0 GoodFeb 15 2021
Cons: Unclear drop off instructions; car was not actually clean under the seats.
2.0 MediocreJan 5 2021
Cons: First car they provided was smelling smoke. Second one after requesting change, was only slightly better. Charged for an extra hour while I already reached within 48 hr window
4.0 OkayDec 21 2020
Cons: The Budget counter was closed with directions to go to Avis. The line was long, they were low on cars. Very displeased at how long it took. Wasted vacation time with this mess and it wasn’t even a great rate.
2.0 MediocreOct 27 2020
Pros: Nothing. They canceledCons: They did not have my vehicle.
10.0 ExcellentOct 14 2020
Pros: Very friendly staff. Thank you. I love Budget. Have never had a problem with them.
6.4 GoodOct 6 2020
Pros: Very clean car and easybdripoffCons: I waited over an hour in the Avis line to get the car with Budget closed saying it was after hours at 3:00 pm. There were only 2 people at the desk for over half of the wait time and finally two more were added. Horrible start.
9.6 ExcellentSep 17 2020
Pros: Staff was quick and efficient. Gentleman who checked me in to start was helpful on asking if I needed directions or anything additional.
Sixt
Locations in Dallas
14901 Dallas Pkwy+1 888 749 8227
| Monday | 09:00 - 16:00 |
| Tuesday | 09:00 - 16:00 |
| Wednesday | 09:00 - 16:00 |
| Thursday | 09:00 - 16:00 |
| Friday | 09:00 - 16:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
2424 East 38th Street+1 888 749 8227
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
6.0 GoodFeb 18 2021
Pros: Great carCons: Avoid Elizabeth Paz at Sixt DFW. Rude and incompetent employee. Made renting a car a very miserable experience.
8.0 ExcellentFeb 16 2021
Pros: YesCons: I rented a standard suv instead I got a Volvo vx 60 which is not in any suv category
2.0 MediocreFeb 15 2021
Pros: I have not received my invoice nor my deposit back yet.Cons: I need receipt and my deposit back
2.0 MediocreJan 31 2021
Pros: They didn't have a car for me. They were closed so I went elsewhereCons: Better hours
2.0 MediocreJan 6 2021
Pros: Nothing at all.Cons: Nutshell Version: Rented a car for a road trip to a Northern State. Nothing in any documentation that I reviewed stated there was a problem with this. I even called to upgrade and paid extra for a class upgrade. Two months later, when I got to the counter I was told that I couldn't drive the vehicle outside of their "regional zone" without extremely expensive penalty fees. Obviously, this meant I couldn't use the vehicle and instead of granting me the full refund right there, I was told that they would open a complaint ticket and it was only "likely" I would receive a refund. Several days later I get a refund that is nowhere near the 650.00 that I paid for the rental nor the extra 140.00 for the upgrade. They are thieves and scammers. DO NOT RENT FROM SIXT.
2.0 MediocreJan 3 2021
Pros: This rental was placed at the wrong airport. The car was never picked upCons: There was no one to speak with to fix the error
8.0 ExcellentDec 11 2020
Pros: The folks in Addison were very accomodating, They kept plugging until we ironed out a workable solution.Cons: Important details were, omitted like the actual location of the rental and it not having a GPS.
6.0 GoodDec 10 2020
Pros: It was covenant and easy for the most part.Cons: For one tell people about the 200 deposit and two release the deposit at the drop off of the car.
2.0 MediocreNov 30 2020
Pros: The reverse camera.Cons: We caught an Uber from the DFW airport to the Mariott Hotel where Sixt is located. Once we found the sign, it took us to an empty parking garage. We asked the hotel front desk clerk and she walked us to the Sixt office. We told the Sixt agent about the signage leading to the parking garage and she just said "Yea, I don't know why we even have that. It makes no sense". I originally tried to rent a Toyota Camry and somehow ended up renting a Toyota Yaris. Dunno how that got changed. However, I was okay with that since the only reason I was renting the Camry was high gas mileage and the Yaris had comparable gas mileage. The clerk once again made a comment about Sixt not even having a Yaris in their fleet in the first place and doesn't know why it's one the website. I then asked if we could get the Camry that I had originally tried to book as we want a car with good gas mileage. The clerk said she would upgrade up at no charge and give us a Chevy Equinox SUV. I told her we would rather have the Camry, we do not want an SUV due to the poor gas mileage. She told us she doesn't have any Camry's. I asked if she had any other vehicles besides the Equinox. She said she did have others but her boss told her that she could not give out any other vehicle than the Equinox and that the other vehicles were only to be rented to new customers for the Thanksgiving holiday. So we got stuck with the Equinox. We paid double the cost in fuel than we would have with what we originally rented. To us, the upgrade was definitely a downgrade and when we asked to receive what we wanted we were basically told no. Yes, I would like someone to reach out to us to further discuss this matter. crharris309@gmail.com
6.0 GoodNov 29 2020
Pros: The comfort of the car. The upgrade fro troubles we had with pick up. The politeness and professionalism of the staff.Cons: The third party explaining that the pick up was 30 minutes from the airport. We had to rent an Uber from the airport car rental lot to the hotel where the actual car rental was located. Very unexpected and frustrating.
Thrifty
Locations in Dallas
2424 E 38th Street+1 877 283 0898
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
3398 Tom Branniff Drive+1 877 283 0898
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
2.0 MediocreFeb 23 2021
Cons: Could not change anything, wound up costing me double. I received a better rate at the counter! I will never use Kayak again and will bad mouth you to anyone who asks me.
2.0 MediocreFeb 18 2021
Pros: I was unable to reach anyone after multiple attempts to change my reservation due to inclement weather in Dallas. I had no option to forfeit my payment and was frustrated by the whole experience— can I get a refund?
2.0 MediocreFeb 7 2021
Pros: I like the Convenience of the locationCons: Not overcharge people or charge them for things they didn’t ask for. Informed customer of monies they will be holding until the rental is returned. None of those things were discussed and were done without prior Authorization
2.0 MediocreJan 20 2021
Pros: I paid extra $60 on top of what I have booked because the car was not ready. The car was horrible was completely out of alignment.Cons: Never book with this company again
4.0 OkayJan 11 2021
Pros: Agent accepted no and didn't try to upsell insurance.Cons: Car smelled like an ashtray! I don't mind a basic economy car but showing up to a business event smelling like cigarettes and stale food is not good. Multiple large stains on seats.
4.0 OkayJan 5 2021
Cons: Pick up was horrible. Thrifty counter was closed and detected me to the Dollar counter where there was one person working while a second arrived and departed several times. I stood in line for 50 minutes to receive the “suppliers choice” which was the absolute basic of cars a Chevy sonic.
10.0 ExcellentJan 4 2021
Cons: The experience was great. Ease of access, convenient & pretty self explanatory.
10.0 ExcellentNov 24 2020
Pros: Staff was great, we won the jack pot, our rental car was their choice and we got a great car.
6.0 GoodSep 19 2020
Cons: Twice they’ve said they would email my overall receipt and never received anything.
10.0 ExcellentSep 15 2020
Pros: I was dropped off in Dallas Loves field for pickup. Was upgraded from compact to a new Tacoma pickup. The Drop off in Little Rock was a little confusing due to covid -- there was a small sign at the booth on the return with instructions that took me a while but once figured out the staff was pleasant and my end bill ended up being less than quoted.Cons: A little more detail or larger sing at at the drop off for Thrifty at LIT Airport but very minor.
Dollar
Locations in Dallas
2424 E 38th Street+1 866 434 2226
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
3398 Tom Branniff Drive+1 866 434 2226
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
2.0 MediocreDec 31 2020
Pros: There was nothing to like or to rate. The rental counter was closed so we couldn't get the car.Cons: We had to leave DFW to get to the rental car and the instructions were non existent.
2.0 MediocreDec 3 2020
Pros: Hertz rental dropoff point staff member name Einat is the reason for any good points.Cons: The real price of the rental with hidden BS
10.0 ExcellentNov 2 2020
Pros: The free upgrade from a compact SUV to a Jeep Wrangler SportCons: The Jeep had a faulty infotainment system. It would cut off & on multiple times with a phone connected.
9.6 ExcellentOct 19 2020
Cons: I had a great rental experience. The only trouble was trying to return the car as the address had changed. It wasn't a big deal since I had time to spare but could have been stressful for someone on a time crunch.
2.8 MediocreOct 30 2019
Pros: The only person who was helpful was the desk agent that ended up helping me at love field, WHICH ISN'T WHERE I WAS SUPPOSED TO RENT A CAR. MY RENTAL WAS SUPPOSED TO BE DFW.Cons: They could have given me a damn car at the airport where I made the reservation, but the online rental place, KAYAK, screwed up my rental.
10.0 ExcellentJan 18 2019
Pros: Staff was friendly and helpful. Everyone was very helpful to me as a single female traveler.Cons: Everything was easy and perfect. No problems.
6.0 GoodSep 9 2018
Pros: agreed upon subtotal of rental was correct.Cons: Attempts to upsell are never a good thing for me. But doing so before advising me of Toll Road taxes and the options to pay these fees make me angry. It is my opinion ALL rentals either ALL incurred tolls out of Corporate acct or advise renter BEFORE proceeding with paperwork.
10.0 ExcellentJul 9 2018
Pros: They helped meCons: Customer service
2.0 MediocreJul 2 2018
Disliked serviceCons: They didn’t have the truck I needed saying they didn’t have truck.
9.6 ExcellentJun 11 2018
Pros: The pick up and drop off process was very easy. The agent even suggested a great place for lunch since we were in town for the races and we ate at Gas Monkey Bar and Grill and had an excellent time and great food. She was great!
Hertz
Locations in Dallas
11300 E Northwest Hwy+1 214 553 1390
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
1200 Ross Ave.+1 214 979 9494
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
| Saturday | 09:00 - 16:00 |
2424 East 38th Street+1 972 453 4600
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2909 Forest Lane # 500+1 972 243 7818
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
3326 W Mockingbird Ln+1 214 358 8950
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
| Saturday | 09:00 - 16:00 |
3520 S. Marvin D. Love Frwy+1 214 375 1877
| Monday | 08:00 - 12:00 14:00 - 17:00 |
| Tuesday | 08:00 - 12:00 14:00 - 17:00 |
| Wednesday | 08:00 - 12:00 14:00 - 17:00 |
| Thursday | 08:00 - 12:00 14:00 - 17:00 |
| Friday | 08:00 - 12:00 14:00 - 17:00 |
7212 Cedar Springs+1 214 350 7071
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
8640 E. R. L. Thorton Freeway+1 214 324 4839
| Monday | 08:00 - 12:00 |
| Tuesday | 08:00 - 12:00 |
| Wednesday | 08:00 - 12:00 |
| Thursday | 08:00 - 12:00 |
| Friday | 08:00 - 12:00 |
2.0 MediocreFeb 18 2021
Pros: NothingCons: The counter was empty
2.0 MediocreFeb 17 2021
Cons: We were traveling from Detroit to Houston, but due to bad weather we were forced to take a flight intoHouston then drive down the rest of the trip to Houston. I booked a car with Hertz online as that was my only option and confirmed my pickup time and location. Upon arriving to pick up I found that there was NOBODY THERE. We were told by the nice folks at the collision center where this location resided that they are notorious for just not showing up without warning. Terrible customer service! We promptly found that Enterprise Rental Cars was just down the way and booked a car. Within the hour someone from Enterprise was at Hertz’s door to pick us up and take us to our car. We were on our way in 10 minutes. That’s how it’s done!
4.0 OkayFeb 13 2021
Cons: No tail lights ,turn signals or break lights. They were quick to tow it for me and gave me a different car the dollowing day. The car I drive cross country had a radio that wouldnt pick up signals on my trip
4.0 OkayFeb 4 2021
Pros: Pick up and Drop OffCons: cleanliness of the car. Especially the front window was greasy. with the sun from the front it was almost possible to look through. Very dangerous. Not good. That is a very important criteria
8.0 ExcellentJan 31 2021
Pros: Great car. Very comfortable. The return process was quick and easy.Cons: Did not like that we had to pay extra money per day to add the second driver. Did not like the sales clerk trying to up-sell to us at the counter. We had made our choices ahead of time online.
8.0 ExcellentJan 20 2021
Pros: Easy check in/out, helpful employees, comfortable on the long driveCons: It stunk of cigarettes.
10.0 ExcellentJan 11 2021
Cons: Hertz offered a AAA discount / waver for under 25 age driver and we had to fight to get that discount at check in. That was the reason we went with Hertz. Don't offer something and then change it.
2.0 MediocreJan 10 2021
Pros: The staff was friendlyCons: When the rental was reserved I planned to drop it off on Saturday before my flight home. When picking it up I was told the location is not open on Saturday, something that should have been disclosed at reservation. Also, there's a fee to drop it off at another location that they can't tell me. Because I wasn't going to agree to an unknown fee, I had to say I would have the car back on Friday. We then had to figure out what to do for the last 1.5 days of the vacation with our sons. When calling customer service, I was told I have to contact the location I want to drop the vehicle off at and then the lady hung up with no other comment or question. I called customer service a couple days later and was able to get the fee for an "extra" day and returning it to another location. That fee was $40 higher than the entire cost of the rental. Overall, it was very inconvenient, put a damper on the whole vacation and I didn't get the impression that anyone at Hertz cared or tried to be helpful.
6.0 GoodJan 8 2021
Cons: If staff would’ve correctly worn their mask. None of their mass covered their nose.
4.0 OkayJan 4 2021
Pros: The location was convenient and the care was ready when I got there. Price was fairCons: The interior of the car was somewhat clean. There was dirt on the door panel and back or. The seats had some wet spots, which I had to clean off. May have the solvent they used to clean the car that had not dried. But who knows. My real problem started when I went to drop the car off. The designated drop off location was closed. There was no drop box. Spent about an hour on the phone with CS to find me a different location to drop off. Was charged a late fee for going beyond schedule drop off time
Payless
Locations in Dallas
2424 East 38th Street+1 972 456 7939
| Monday | 06:30 - 23:59 |
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 06:30 - 23:59 |
| Sunday | 06:30 - 23:59 |
7020 Cedar Springs Road+1 972 505 2880
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
2.0 MediocreJan 29 2021
Cons: Customer service is minus 5 no one wants to do there job or Help anyone. Sad individuals working
6.4 GoodOct 14 2020
Pros: When we arrived at 9:00 pm, Payless counter (and every other counter except Avis) was closed. All customers were redirected to Avis, and there was a line with about 150 people, and only 3 Avis representatives. DFW is a major airport and this was a busy weekend, don't know why all rental agency counters would close at 9:00. Waited 2 hours in line to get my car.Cons: Counters open, plenty of agents.
4.4 OkayOct 6 2020
Cons: It took two hours to pick up a car due to waiting in line. Poor service with poor attitudes. Avis, budget and pales need to be better
4.0 OkayOct 5 2020
Cons: The claim I hadn’t filled the car up and then the rep walking away from me. When in fact I had filled the car up less than a mile from the drop off. Also being charged a whole extra day for bringing it back 2 hours late.
3.6 MediocreSep 29 2020
Pros: THE drop off was easy. the pick up was not.Cons: From the time I landed hopped on the rental car bus to the time I was on the road was 2 hours (not good as I was on an emergency trip trying to get to the hospital to see a family member) The Payless window was not open. I along with others that rented with 1 of the three companies had to use the avis line. Even though I had reserved my car online I still had to wait in line. What is the point of doing it ahead of time if you still have to wait in the general line. I was asked if i wanted their toll coverage. pay in advance for tolls for a set price. even if you use a toll 1 time they would charge you 12.99 for every day of your rental. if you didn't choose it and used a toll they would charge you 7.99 a day plus the cost of the toll. I declined the coverage. I couldn't get a straight answer about the toll roads in the area or what to look for. I accidently used a toll as it was not clearly marked. The toll was .80! Fortunately I was smart enough to contact the toll agency to pay the toll before the bill was sent to the car rental company. I paid the .80 in lieu of paying $28.80 to payless. Also they offer you gas coverage. I understand it is a higher rate, but even if they only need to fill 2 gallons they will charge you for a whole tank. no thanks. I only used half a tank and there was a very convenient gas station on the exit to the rental return.
2.8 MediocreSep 9 2020
Pros: NothingCons: There were no cars available and there was nobody at the desk to say so
6.0 GoodAug 10 2020
Pros: The manager was super nice. They ONLY accept credit cards for van rentals. Wasn't stated anywhere. So we had to go back home and get our credit card. Apparently, the guy at the counter assumed we wouldn't be back? So when we returned, we had to wait for a van to be cleaned. Then the van's front seat didn't move up so we had to wait again to get another van sanitized and cleaned. So the plus side of the rental - the manager knocked a little $$ off because I was waiting for about an hour and a half.Cons: The customer service behind the counter - the India guy was rude!!! OMG rude. And, of course, I got the same one when I returned the vehicle. I had to switch payment from my CC to my debit. He was rude about that. The rental agreement must've been packed because it wasn't in the van. Then he charged me for being late. The nice lady next to him said the time starts when they run the card, not even when you get the vehicle and leave. Mind you, I was waiting an hour and a half for the van to be ready for us. That needs to change. They knocked the hourly rate off, but the guy asked the lady why I was being stingy because we already had $50 knocked off the rental...Ummmm one had nothing to do with the other. So Payless at Dallas Love Field - Ya'll need to get rid of that guy. He's rude AF. Everyone else was nice but him. Also, don't start charging people when the card is ran...charge when they scan the paperwork when you exit. Because that is when the rental period should truly start!
2.0 MediocreJun 29 2020
Pros: NothingCons: First it would have been nice to have received my rental first off
2.0 MediocreJun 27 2020
Pros: NothingCons: Everything
6.0 GoodJun 15 2020
Pros: The gal at the check out booth was a pleasant surprise. Very friendly and helpful.Cons: Car was not as promised. Car was not clean on inside. Long line to get car. Unexpected charge for toll tag ($13 a day) plus unexpected $100 refundable deposit mandatory. No other choices so I felt taken advantage of. Not a great experience.
E-Z Rent-A-Car
Locations in Dallas
2424 E 38th St+1 972 574 3360
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
6814 Harry Hines Blvd.+1 214 351 0108
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
10.0 ExcellentSep 17 2019
Pros: Clean
10.0 ExcellentSep 2 2019
Cons: Pay 12.99 for toll package daily or 15.00 plus toll in a 24 hour period. Texas. Wish I knew before I left and would have taken my own.
8.4 ExcellentJul 17 2019
Pros: Friendly agent at check in. Good rate.Cons: Model of car.
3.2 MediocreJul 3 2019
Cons: At first they weren’t going to lease us the car because they said we had no flight at the airport. Then They gave us a huge hassle about the credit card and the drivers and tacked on so many fees. By the time we were done we had no choice but to pay double what we had booked for.
9.6 ExcellentJun 26 2019
Pros: Super friendly and helpful staff
10.0 ExcellentMay 1 2019
Pros: Staff was helpful and friendly. I had a lot of questions about the toll pass and the agent who worked with me was very knowledgeable .Cons: The main counter was closed and it redirected me to advantage rentals counter.
2.0 MediocreMar 25 2019
Pros: NoneCons: I wasnt even able to book due to my credit card and license is not on the same country, the experience of going there and getting rejected was horrible, good thing other rentals are at the same building. I was very disappointed. I ended up booking through Budget amd that was hassle free
6.0 GoodOct 28 2018
Car was fine, employees friendly, but pick up was AWFULPros: Great car - easy return and friendly employeesCons: The rental car company's name was not on the shuttle bus at the airport. I waited about 20 minutes, tried calling several times (no answer) so I finally had to take a Lyft for $12 to get there before they closed. I asked if their shuttle had stopped running and she told me no. Well, I never saw one... "Oh they say Love Connection on them." That is not the name of the company so how on earth would I ever know to get on that shuttle? They certainly never told me that.
6.8 GoodSep 14 2018
Pros: The price was good, the service at the counter was quick, people was nice. Overall was ok.Cons: I felt like the car needed more maintenance, about checking pressure of the tires, water, performance. The car had a bad smell.
5.2 OkaySep 10 2018
FilthyPros: Inside windows were terribly dirty. Car had an awkward smell.
National
Locations in Dallas
2424 E 38th Street+1 833 635 0438
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
7366 Cedar Springs Rd+1 833 635 0434
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
9.6 ExcellentJun 13 2020
Pros: Easy pickup and drop. Choice of vehicleCons: Nothing but cheaper is always better. Thanks
10.0 ExcellentOct 28 2019
Pros: Staff was great and helpfulCons: Nothing, it was perfect
8.4 ExcellentJul 19 2019
Pros: The offer to move to a better class car, since car I had requested was not available.Cons: When given car that was offered, did not reduce price to original quote.
8.4 ExcellentJun 23 2019
Pros: Once away from the wait at the counter pick up was a breeze. In a covered parking garage. Just pick one and go.Cons: 3 computers at the front and only one attendant despite the line.
10.0 ExcellentDec 26 2018
Cons: The cars
6.4 GoodNov 22 2018
Changing the car was a projectPros: Drop off and pick up was easy. The guy brought the vehicle to us since it was the end of the day.Cons: We booked a full size SUV but unfortunately they had to switch to a Van. We took the van but the van's seats were crooked. We drove half way and tried to switch the vehicles but anywhere we went they showed least interest in helping us.
9.2 ExcellentJul 31 2018
Pros: Drop off was quickCons: They were understaffed during pick up.
9.2 ExcellentAug 29 2017
good customer servicePros: They let me pick up the car an hour early.
6.4 GoodAug 24 2017
Ok BUIT Could Have been BETTER or GREAT!!Pros: The Shuttle Van was the 15 seat we needed and Little extra space. Good on Fuel as well.Cons: The Insurance needed to cover the 15 Passenger Van was not enough to cover so i had to get additional Coverage$$$ Also there was a Safety issue with one of the seats did not have a belt buckle locking clip? Was missing so that had caused some discomfort to couple of passengers due to Sharp edges had caused some cuts and small lacerations on 3 passengers.
10.0 ExcellentMay 20 2017
National saved our day!Pros: We had booked with Payless, VERY horrible service. And then desperately needed two large vehicles. Malik was so nice he immediately took us out to show us what they had available, offered great prices, and wrapped up our reservation quickly. Thank you SO much Malik!!
Avis
Locations in Dallas
11822 East Northwest Highway+1 214 321 5176
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
1303 Commerce Street+1 214 571 9290
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
13536 Preston Road - Suite 104+1 972 233 6578
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
19177 Preston Road - Suite 190A+1 972 930 9787
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
2424 East 38th Street+1 972 574 4130
| Monday | 06:30 - 23:59 |
| Tuesday | 06:30 - 23:59 |
| Wednesday | 06:30 - 23:59 |
| Thursday | 06:30 - 23:59 |
| Friday | 06:30 - 23:59 |
| Saturday | 06:30 - 23:59 |
| Sunday | 06:30 - 23:59 |
300 Reunion Boulevard+1 214 824 2392
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 10:00 - 14:00 |
7020 Cedar Springs Road+1 214 357 1711
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
9.2 ExcellentJun 28 2020
Pros: Agency in Dallas was shorthanded so there was a wait. Agents at pick-up and drop off were friendly and practiced safety precautions.Cons: Better staffing.
4.4 OkayDec 23 2019
Pros: long line at pickup, long wait. dropoff was SUPER easy and excellent.Cons: The car was smoked in. HEAVILY. It was too late at night to deal with but had to wash all my clothes immediately on arriving destination. rental employees should be charging HIGH penalties for smokers. I had to take a shower and the smell was still stuck in my nose for a long time.
6.0 GoodNov 10 2019
Pros: Easy pick up and drop off.Cons: Do not give me a 12-passenger van when I request a mid-sized sedan.
10.0 ExcellentOct 26 2019
Pros: The pickup service was excellent and friendly despite heavy rain and a large line.
8.0 ExcellentAug 1 2019
Pros: New cars, fast pickup and drop off.Cons: Service engine light was on when I got the car, then experienced a tire blowout in the middle of nowhere, after changing the tire in the 100 degree heat and driving 2 hours to the closest Avis to exchange car(getting a tow truck would have taken longer), they charged me for not filling up the tank.
6.8 GoodJul 16 2019
Pros: The check attendant went above and beyond to have the car delivered to the front door for meCons: The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the office
4.8 OkayJul 15 2019
Pros: There were not available carsCons: If there are no available cars, kayak should not allow customers to make a reservation. I ended up using uber...
10.0 ExcellentMay 6 2019
Pros: Staff great / drop off superbCons: Total went from 66.30 to 130.00. Due to insurance they persuade you to get.. But it was my final decision . Rather hv to much coverage than not enough.
9.6 ExcellentJan 31 2019
Cons: Price
10.0 ExcellentSep 5 2018
Great!Pros: Customer service
Advantage
Locations in Dallas
2424 E 38th St+1 972 456 8598
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
2.0 MediocreSep 16 2018
Did not pick up the car ! !Cons: I would NEVER recommend anyone pre-pay for a car rental.. EVER ! ! better to make only the reservation and pay $ 5 bucks more than lose $ 100. They would not let my employee pick up the car. Very disappointed.
10.0 ExcellentAug 6 2018
Would rent a car from these folks again!Pros: The Advantage office at Dallas Love Field might be the friendliest car rental place in the US-- everyone was attentive, super efficient, helpful and went out of their ways to make our experience a good one. Thanks so much!
3.6 MediocreApr 30 2018
Bait and SwitchCons: My interaction felt like a bait and switch. I was told contradictory things by the person at the counter doing the contract, the person who checked car back in upon return, and manager of the lot/return process. It felt like a bait and switch, as my original cost estimate was doubled at the end. I called customer service the next day, and "contract was closed" and they could do nothing due to limitations of "they system". Classic excuses for bait and switch.
2.0 MediocreMar 8 2018
Kayak switched my locationCons: I put in one location and kayak switched my location which I did not notice. So, my husband had no car. Will not use kayak again.
2.0 MediocreFeb 26 2018
Cons: They didnt have any cars left so I dodnt get one
10.0 ExcellentFeb 19 2018
Pros: I liked the car, it rode very smoothly and was great on gas. Also, like the red color. All the personnel working at Advantage from the counter person at the airport to the lot attendants were very professional.Cons: There was nothing that I didn't like.
10.0 ExcellentJan 11 2018
Pros: Counter rep Lawanda was super friendly and super efficient, both on the phone prior to pickup after a late flight, and at the desk. Car was new and tidy. No issues. Great experience!
4.4 OkayDec 20 2017
Pros: The car, once we got the correct one, was fine.Cons: Lady at the check out counter was border line RUDE. She acted like we were bothering her and tried to give us a compact car when we were paying for full size. We had to go back to the counter to get a full size car. The first friendly person we encountered was the lady that checked us in on return. I’m retired Airline of 30 plus years and have rented cars in all of those years and have NEVER encountered an “attitude” like the lady at checkout!
8.8 ExcellentNov 30 2017
Advantage DALPros: Easy pickup and drop off.Cons: The inside of the windows was very dirty, difficult to see clearly in bright sun conditions. Exterior mirrors were spotted badly, need to have them cleaned to see safely.
2.8 MediocreAug 11 2017
You get what you pay for / check fine print on unlimited mikesPros: Price was good for the rentalCons: Advantage drop off and pick up is like going to a fenced in used car dealership. Check fine print on contract even if you book on kayak - unlimited miles is not true because of the fine print. Felt like it was shady! Also pick up of the car was not good. Left tires on vehicle were low and I had to stop at a gas station and air up. Bad smell in car when I first got it.
Silvercar
Locations in Dallas
1868 W Mockingbird Ln.+1 855 359 2227
| Monday | 09:00 - 16:00 |
| Tuesday | 09:00 - 16:00 |
| Wednesday | 09:00 - 16:00 |
| Thursday | 09:00 - 16:00 |
| Friday | 09:00 - 16:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
5033 Lemmon Ave+1 855 359 2227
| Monday | 09:00 - 16:00 |
| Tuesday | 09:00 - 16:00 |
| Wednesday | 09:00 - 16:00 |
| Thursday | 09:00 - 16:00 |
| Friday | 09:00 - 16:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 00:00 - 00:00 |
10.0 ExcellentJun 21 2019
Pros: Quick, fast and great value.Cons: Nothing - I will use Silvercar everytime I can now.
10.0 ExcellentApr 1 2019
Pros: The staff made it so easy, really helped a computer challenged client like me. Drop off could not have been easier! STAFF 10++ OUSUM AUDI RENTALCons: Absolutely nothing, I will always rent from Silvercar when available!
Airport Van
Locations in Dallas
Dallas Fort Worth Airport 3312 Valley View Lane+1 877 826 4680
2.0 MediocreOct 15 2020
Pros: Not a thing.
4.8 OkaySep 8 2020
Pros: Yes the staff was friendly. The off airport rental was not fun. We were dropped off at the rental place and they picked us up from the rental place. On our way back We had to uber from their facility.Cons: If we knew it was off airport then we wouldnt go with them.
2.0 MediocreAug 26 2020
Pros: We could never get ahold of the company to get our rental. We would like a refund. No where was it mentioned that the company was closed on Sunday and that there would be no way to get ahold of them.Cons: Letting the renters know when the company is closed and when it would days would be best to rent.
3.2 MediocreAug 20 2020
Cons: This rental company is off, off, off the DFW terminal property. Getting to their location was a complete mystery. The number to call for shuttle service did not work. I was never able to contact a live person, so I had to walk-up to the Budget counter at the real rental car center at DFW - and got the most amazing van on the spot for an incredible price. Don’t go off-brand, even if you need a van.
6.4 GoodAug 17 2020
Pros: Staff was nice. The van was pretty beat up. Took as long to note all the damage is it did to check out.Cons: Better disclosure on the van or vehicle conditions in advance.
8.0 ExcellentJun 29 2020
Pros: HelpfulCons: None
6.0 GoodJun 9 2020
Pros: Staff friendly when I got there.Cons: Notify people insurance companies treat as commercial vehicle and most wont cover. Be prepared to pay the additional cost for insurance.
9.6 ExcellentJun 13 2019
Pros: Nice and helpfulCons: No unlimited miles for locals.
8.8 ExcellentMay 8 2019
Pros: Drop off was easy - we needed to drop at 6PM, which is after hours, so were able to use a different lot close to the airport that had a shuttle service.Cons: Pickup instructions were inaccurate.The instructions said something to the effect of "call the rental company when you pick up your baggage". They should have been "Shuttle to the rental car center, then call for a 2nd shuttle to our location". Our group of 6 was not happy.
2.0 MediocreApr 10 2019
Cons: Wasn’t open
Sunnycars![Sunnycars]()
3 locations in Dallas
Sunnycars
Locations in Dallas
2424 E 38th Street Av
3377 Edwards Avenue
7366 Cedar Springs Road
Recent reviews
Advance Car And Truck Rental![Advance Car And Truck Rental]()
2 locations in Dallas
Advance Car And Truck Rental
Locations in Dallas
2424 E 38th St Suite A, Irving, Tarrant County, Texas+1 972 456 8598
6814 Harry Hines Blvd Suite A, Dallas, Dallas County, Texas+1 214 351 0108
Recent reviews
Easirent![Easirent]()
2 locations in Dallas
Easirent
Locations in Dallas
Dallas Love Field
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Dallas/Fort Worth International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Europcar![agency]()
2 locations in Dallas
Europcar
Locations in Dallas
Please Go To The Advantage Counter+1 972 456 8598
Please Go To The Advantage Counter+1 214 351 0108
Recent reviews
Flight Car![Flight Car]()
2 locations in Dallas
Flight Car
Locations in Dallas
1575 Regal Row925-298-6403
Dallas Fort Worth airport+1 844 435 8227
Recent reviews
keddy by Europcar![keddy by Europcar]()
2 locations in Dallas
keddy by Europcar
Locations in Dallas
Please Go To The Advantage Counter 8008 Cedar Springs Rd+1 214 351 0108
Please Go To The Advantage Counter- 2424 E 38Th Street
Recent reviews
Rent-a-car of Texas![Rent-a-car of Texas]()
2 locations in Dallas
Rent-a-car of Texas
Locations in Dallas
2200 W 32nd St+1 972 662 8122
2200 West 32nd St #613033+1 888 498 1408
Recent reviews
Agency Car Rentals DFW
Locations in Dallas
2424 E 38th St+1 469 909 1269
Recent reviews
ASAP Car Rentals
Locations in Dallas
2200 W 32nd St+1 469 458 6498
Recent reviews
Avr![Avr]()
1 location in Dallas
Avr
Locations in Dallas
Dallas Fort Worth Airport
Recent reviews
Eagle Rent A Car![Eagle Rent A Car]()
1 location in Dallas
Eagle Rent A Car
Locations in Dallas
Dallas Fort Worth airport
Recent reviews
Right Cars![Right Cars]()
1 location in Dallas
Right Cars
Locations in Dallas
2400 Aviation Road
Recent reviews
2865 travelers who rented a car in Dallas gave the car agency they used an average rating of 7.0
Car rental locations in or near Dallas
Good to know
Most popular agency | Dollar |
|---|---|
Most popular car type | Standard |
Average price | $46/day |
Good deal | $35/day |
When to book a rental car in Dallas
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for renting a car in Dallas
- Undeniably, driving is the most convenient way to get around Dallas, as it simply is a car city. For instance, if you plan on heading to AT&T Stadium to see the Dallas Cowboys play or to Globe Life Park in Arlington to see the Texas Rangers, then driving is your best bet as public transport from Dallas to the stadiums is very limited
- Need to pick up your rental car after landing at DFW Airport? Fortunately for travelers, the Rental Car Center is just by the south entrance to the airport and is accessible via a 24/7 shuttle bus that can be found on the lower level of the terminal. As for Dallas Love Field Airport, the rental car desks are within the terminal and there is a shuttle bus that will take you to the rental car lots.
- Many intersections in Dallas and all over Texas feature red light cameras, which record traffic as it passes through. That means you are liable for a fine if you drive through a red light even if the police don’t catch you, as the lights will record your license plate number.
- Though Dallas, and Texas in general, features some of the larger and more impressive highway networks in the U.S., it still falls victim to rush hour. Rush hour in Dallas normally goes from 6:30 a.m. to 9 a.m. and from 4 p.m. to 7 p.m. Some of the major areas to avoid during rush hour include Highway 66 and the Dallas North Tollway.
- 25% of our users found rental cars in Dallas for $35 or less
- Book your rental car in Dallas at least 1 day before your trip in order to get a below-average price
- Off-airport rental car locations in Dallas are around 21% cheaper than airport locations on average
- Intermediate rental cars in Dallas are around 30% cheaper than other car types, on average
FAQs about renting a car in Dallas
Some car rental companies in Dallas which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Dollar, Thrifty and Sixt
On average a rental car in Dallas costs $46 per day.
In the past 72 hours, the cheapest rental cars were found at Budget ($30/day), Hertz ($30/day) and Sixt ($31/day). In the last 72 hours the cheapest rental car price was found at Sixt 14901 Dallas Pkwy 75254-7551 (12 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Dallas are Alamo (8.6, 681 reviews), Enterprise (8.0, 646 reviews), and Avis (7.7, 115 reviews).
The average gas price in Dallas is $2.84 per gallon over the past 30 days. Filling up a gas tank costs between $34 and $45, depending on the car size.
Standard (Hyundai Elantra or similar) is the most frequently booked rental car type in Dallas.
Car rental companies onsite at Dallas/Fort Worth airport include Dollar, Thrifty, Sixt, Hertz, Enterprise, Alamo, Budget, Agency Car Rentals DFW, Payless and Advantage.
Car rental companies that offer shuttle or pick-up services from Dallas/Fort Worth airport to off-airport locations include Dollar, Thrifty, Sixt, Hertz, Enterprise, Alamo, Budget, Payless, Advantage, and Avis.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Standard car rental in Dallas costs $50 per day, on average.
A Economy car rental in Dallas costs $48 per day, on average.
A Intermediate car rental in Dallas costs $59 per day, on average.
In Dallas, cars are most frequently rented at Agency Car Rentals DFW 2424 E 38th St (14 miles from city center).
On average a rental car in Dallas costs $324 per week ($46 per day).
On average a rental car in Dallas costs $1,390 per month ($46 per day).
Large vehicles reign supreme in Texas, and Dallas is no exception to that rule. Many drivers may find it more comfortable to rent a larger vehicle such as an SUV during their time in the Lone Star State. Since you may be spending a large amount of time on the road, families may want to opt for larger vehicles because of the extra room.
Drivers will see a range of speed limits in Dallas. In general, neighborhood speed limits go from 10 - 30 mph, regular streets will range from 30 - 45 mph and highways will go from 55 - 70 mph. However, on some of the larger highways, drivers may see speed limits up to 75 and 80 mph.
Rental car drivers with large vehicles will be happy to hear that gas prices in Dallas are among the lowest in the nation for a large city. The average price is a mere $2 per gallon, which is much cheaper than what is seen in other cities in the U.S.
Dallas features ample streetside and garage parking options throughout the downtown area. For streetside parking, meters run from 7 a.m. to 6 p.m. and have a maximum stay of 2 - 4 hours. In general, parking is widely and readily available, but when there is an event, such as a Dallas Mavericks game, spots may become limited.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).