Very fiendly and helpful staff. I had a small prioblem in the bathroom fter checking in and was upgraded to a fabulous room. Location could not be better.
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Amenities at Holiday Inn Express Dallas Downtown by IHG
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
Reviews of Holiday Inn Express Dallas Downtown by IHG
7.2
Good
1439 verified ratings
Wonderful
496
Very good
215
Good
240
Okay
133
Fair
105
Mediocre
60
Poor
190
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's central location, making it easy to access attractions and public transport. Many found the rooms clean and comfortable, and some appreciated the breakfast. However, several reviews highlighted significant issues with air conditioning, especially in the lobby and breakfast area, which made stays uncomfortable during hot weather. Service at the front desk was frequently described as rude or unhelpful, and the lack of on-site parking was a common inconvenience. Despite these drawbacks, the location and cleanliness stood out as positives.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
7.7 out of 10
910 reviews
6 out of 10
166 reviews
8.3 out of 10
23 reviews
7.2 out of 10
7 reviews
All reviews
Pros (+) Convenient lovation
Cons (-) My room had a musty/dusty like smell to it and some renovations to the halls ways and elevators needs to be done; including more elevators for a motel that size.
Pros (+) The location is okay.
Cons (-) Cleaning and Customer Service
Pros (+) The room was very comfy
Cons (-) Na
Pros (+) The room was fairly nice but not worth $240.00 a night.
Cons (-) When checking in I asked for the rate that was currently on the internet not the rate when I booked. Denied. Military discount, Denied. There was no guide for the TV and no hotel information pamphlet in the room anywhere. 2 TV's and 1 remote. Parking was either valet for a $25.00 fee or run out to meters ever 2 hours. NO other option. I will never go back and might just ignore La Quinta altogether...
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Pros (+) Very colorful
Cons (-) I arrived to find my A/C was saying error in my room. We thought that if we turned it on it will work but nothing. We called the front desk and she said that she did not have anyone on staff to come look at the A/C and it would take maybe 30 mins and will call me back to let me know what will happen. This was about 7:20pm and nothing was told to us about anything. I had my husband to go to downsta...
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Pros (+) Great location
Cons (-) Parking is not included
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, and a convenient location near popular Dallas landmarks and attractions.
What can I expect from the hotel's customer service?
Guests can expect friendly and accommodating staff who strive to make their stay the best possible experience.
Is parking available at the hotel?
There is no on-site parking, but there is a parking lot a few blocks away. However, some guests have found the parking situation inconvenient.
How is the quality of the beds at the hotel?
Guests have praised the hotel for its comfortable and spacious beds, providing a good night's sleep.
What is the food quality like at the hotel?
The hotel offers a great breakfast with a nice variety of food, but some guests have mentioned that the breakfast area could use some improvement.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with Daily Housekeeping
Several guests appreciated the cleanliness of the hotel and the daily housekeeping service, ensuring a tidy and comfortable stay.
Consider Nearby Parking Options
Many guests found the lack of on-site parking inconvenient. It's advisable to research and plan for nearby parking facilities in advance to avoid any hassles.
Explore Nearby Landmarks
The hotel's proximity to several Dallas landmarks such as the John Fitzgerald Kennedy Memorial and Reunion Tower makes it a convenient choice for sightseeing and exploration.
Check Room Size for Comfort
Some guests mentioned that the rooms were smaller than expected, so it's worth considering the room size based on the number of occupants to ensure a comfortable stay.
Take Advantage of the Complimentary Breakfast
Numerous guests praised the variety and quality of the complimentary breakfast, making it a convenient and enjoyable start to the day.
Inquire About Room Views
Guests recommended inquiring about room views, as some rooms offer spectacular city views, enhancing the overall experience.
Research Parking Costs
As some guests found the parking costs to be an unexpected inconvenience, it's advisable to research and budget for parking expenses in advance.
Utilize the On-Site Fitness Center
The hotel's fitness center was highlighted as a convenient amenity, providing an opportunity for guests to maintain their fitness routines during their stay.
Plan for Noise Levels
Some guests mentioned noise from nearby attractions and transportation, so it's advisable to consider this factor and possibly request a quieter room location.
Engage with Friendly Staff
Several guests appreciated the friendly and helpful nature of the hotel staff, making it worthwhile to engage with them for any assistance or recommendations.
Location
302 South Houston Street, Dallas, TX 75202
What's nearby
- Union Station84 yd
- John Fitzgerald Kennedy Memorial195 yd
- Reunion Tower291 yd
- Renaissance Tower0.4 mi
- Kay Bailey Hutchison Convention Center0.4 mi
- Dallas World Aquarium0.4 mi
- Dallas City Hall0.6 mi
- Thanks-Giving Square0.6 mi
- Dallas Statler Hilton0.8 mi
- Dallas Museum of Art0.8 mi
- American Airlines Center0.9 mi
- Dallas Theater Center1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Dallas Downtown by IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | May | $203 | $236 |
Cheapest month to stay with an average 35% drop in price. | Most expensive month to stay with an average 109% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Express Dallas Downtown by IHG
Which month has the cheapest rates at Holiday Inn Express Dallas Downtown by IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Express Dallas Downtown by IHG is February, with an average nightly rate of $129. The most expensive month is June at $219 per night.
What is the cheapest day to book Holiday Inn Express Dallas Downtown by IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Express Dallas Downtown by IHG is Sunday, with an average nightly rate of $170. The most expensive day is Friday at $262 per night.
How far in advance should you book Holiday Inn Express Dallas Downtown by IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Express Dallas Downtown by IHG, book around 5 weeks in advance. This could save you approximately 26% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Express Dallas Downtown by IHG
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.4 mi | Dallas Love Field | 5.5 mi |