The front desk people
3 stars
SpringHill Suites by Marriott Dallas Downtown/West End
Photos of SpringHill Suites by Marriott Dallas Downtown/West End
Overview
"Maintain your momentum at SpringHill Suites Dallas Downtown/West End. Unwind in our newly renovated, spacious suites featuring plush Marriott bedding, kitchen space, trundle beds, in-room entertainment, and more. Make yourself at home in our updated lobby area, start your day with selections from our free breakfast buffet, and maintain your wellness routine in our fitness center. Reserve our intimate event venue for meetings, interviews, and more. Whether you are traveling for business or leisure, take advantage of our hotel’s prime location in the heart of the West End Historic District. Enjoy easy access to surrounding destinations, including the American Airlines Center, House of Blues Dallas, Kay Bailey Hutchison Convention Center Dallas, AT&T Performing Arts Center, and the Dallas World Aquarium. Whatever brings you to downtown Dallas, make the most of your stay at SpringHill Suites Dallas Downtown/West End."
Latest deals for SpringHill Suites by Marriott Dallas Downtown/West End
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at SpringHill Suites by Marriott Dallas Downtown/West End
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Storage available
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Dining table
Parking and transportation
- Parking
- Valet parking
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Garden
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of SpringHill Suites by Marriott Dallas Downtown/West End
8.2
Very good
953 verified ratings
Wonderful
380
Very good
174
Good
142
Okay
72
Fair
65
Mediocre
29
Poor
91
Summary of reviews
Guests say
Guests appreciated the location and friendly staff, but many were disappointed with the cleanliness of the rooms and the quality of service, particularly at the front desk. Issues with dirty sheets, musty odors, and inadequate responses to complaints were frequently mentioned.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
656 reviews
7.4 out of 10
71 reviews
7 out of 10
2 reviews
7.4 out of 10
5 reviews
All reviews
The location and staff were the best and that is all.
Pros (+) The hotel staff was so helpful and super friendly!
Pros (+) Loved the local and the access to the Dart
Cons (-) Had to call the desk a few times for items that should have been in room.
Pros (+) The second I walked in I felt welcomed. Donavan at the front desk was so friendly, and got me a larger room on the 7th floor "just because." The location is fantastic; very close to great late night activities and the arts district.
Cons (-) Everything was great!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the pros of staying at SpringHill Suites by Marriott Dallas Downtown/West End?
The rooms were really big and well maintained, with a fridge and microwave for easy food preparation. The staff was very friendly and helpful, and the hotel is near most of the attractions.
What are the cons of staying at SpringHill Suites by Marriott Dallas Downtown/West End?
The location was not ideal for walking around, and there were not as many restaurants close by. Also, there were no food varieties for Muslim guests, and there was a water outage from 8am until 3pm during one guest's stay.
What practical amenities does SpringHill Suites by Marriott Dallas Downtown/West End offer?
The hotel provides complimentary breakfast, clean rooms, comfortable beds, and a fitness center. Additionally, there is valet parking available.
What are guests saying about the cleanliness and comfort of the rooms at SpringHill Suites by Marriott Dallas Downtown/West End?
Guests have mentioned that the rooms are clean, spacious, and comfortable, with great views of downtown Dallas. However, some guests have reported a mildew smell in their room.
When is the best time to visit SpringHill Suites by Marriott Dallas Downtown/West End?
The high season is in April, and the low season is in May. This information can help in planning a visit to Dallas and booking accommodations accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned great views of downtown Dallas, so consider choosing a room with a city view for a more enjoyable stay.
Consider Bringing Your Own Toiletries
Some guests noted limited toiletry options, so it might be helpful to bring your own if you have specific preferences.
Check for Construction Updates
A few guests mentioned ongoing construction, so it's advisable to check for updates on the status of any renovations before booking.
Explore Nearby Dining Options
While the hotel offers a restaurant and snack bar, some guests found limited nearby dining choices, so consider researching nearby restaurants for more variety.
Plan for Parking
Several guests mentioned issues with parking, including limited options and high prices, so it's recommended to plan parking in advance or explore nearby parking alternatives.
Be Mindful of Homeless Population
Some guests noted the presence of homeless individuals near the hotel, so it's advisable to be mindful of your surroundings, especially when walking in the area.
Consider Bringing Earplugs
A few guests mentioned noise issues, so bringing earplugs might be helpful for a more peaceful night's sleep.
Check Room Lighting
Some guests expressed dissatisfaction with room lighting, so consider inquiring about the lighting situation or bringing extra lighting if needed.
Verify Elevator Conditions
A few guests mentioned issues with the elevators, so it's advisable to verify the current condition of the elevators before your stay.
Research Breakfast Options
While the hotel offers complimentary breakfast, some guests found the options limited, so it might be helpful to research nearby breakfast alternatives for more variety.
Location
1907 North Lamar Street, Dallas, TX 75202
What's nearby
- Dallas World Aquarium142 yd
- Renaissance Tower0.3 mi
- John Fitzgerald Kennedy Memorial0.3 mi
- Union Station0.4 mi
- Dallas Museum of Art0.5 mi
- Thanks-Giving Square0.5 mi
- Reunion Tower0.5 mi
- American Airlines Center0.6 mi
- Kay Bailey Hutchison Convention Center0.7 mi
- Dallas Statler Hilton0.7 mi
- Dallas City Hall0.7 mi
- Dallas Theater Center0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Dallas Downtown/West End
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | $173 |
Average price (weekend night) | $195 |
When to book a room at SpringHill Suites by Marriott Dallas Downtown/West End
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SpringHill Suites by Marriott Dallas Downtown/West End
FAQs when booking at SpringHill Suites by Marriott Dallas Downtown/West End
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.0 mi |
Nearest Airport | Dallas Love Field |
Distance to airport | 5.2 mi |