Good to know
|Distance to city center||0.3 mi|
|Nearest Airport||Dallas/Ft Worth & other airports|
|Distance to airport||15.8 mi|
|"Room was very nice, very comfortable"||(in 12 reviews)|
|"Good cocktails great pool."||(in 8 reviews)|
|"Beautiful hotel in a great location."||(in 6 reviews)|
|"Finding the entrance to your hotel was a nightmare."||(in 6 reviews)|
|"Finding the entrance to your hotel was a nightmare."||(in 12 reviews)|
|"Bar staff seemed they would rather not be there."||(in 5 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 56 reviews|
|booing||in 2 reviews|
|comfortable bed||in 7 reviews|
|convention center||in 7 reviews|
|downtown dallas||in 3 reviews|
|drink order||in 3 reviews|
|entire time||in 9 reviews|
|felt like cloud||in 15 reviews|
|gift shop||in 6 reviews|
|great location||in 61 reviews|
|great staff||in 70 reviews|
|great views||in 8 reviews|
|hotel restaurant||in 53 reviews|
|hotel staff||in 53 reviews|
|junior suite||in 41 reviews|
|pool was nice||in 23 reviews|
|room service||in 7 reviews|
|valet parking||in 54 reviews|
|walking distance||in 25 reviews|
The location was perfect! We arrived by train to attend the OU/Texas football classic. The hotel was a short walk from Union station, and also convenient to transportation to the Cotton Bowl on game day. The restaurant at the hotel was wonderful!
We didn’t have any concerns.
I liked the proximity of the hotel to my office that I was visiting for work and the fact that it had an underground tunnel connecting it to the Bank of America building. The tunnels also had food selections which was nice for lunch breaks during the day. I also enjoyed the bartender at the lobby bar however the food was way overpriced.
First I did not like that the elevators stopped running at one point. Then on one occasion when I returned to my room the housekeeping had left a dirty rag on the bench inside my room, they took or threw away my personal shaving razor, a dirty wine glass was left untouched even though they supplied another new one and one of my towels provided was torn. Not the type of quality I expect from a Westin hotel. Not to mention the housekeeping also left their cart in front of my room for hours one of the days during my stay and the air conditioning unit in my room made an annoying noise when on high. This was my first trip to Texas and I read several recent yelp reviews for this hotel and hate to say it but I would agree with a majority of the negative remarks. The food at the hotel, mainly the lobby bar is also very overpriced for what you get. Def do not stay here for a vacation or romantic getaway!
They didn't tell us that we needed to keep our room key to leave the parking area. We paid at the parking garage and then was charged again by the hotel.
The location was great and the bar area was in a good location.
Check in was on the second floor with the escalators broken and not very good located signs to tell you to take the elevator. The valet check in was a nightmare coming off of a one-way street with several cars backed up and attendants were overwhelmed
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness amid the area's most compelling attractions. Refresh your well-being in stylishly appointed hotel accommodations with signature comforts, scenic city views, White Tea Bath & Body products and plush Westin Heavenly Beds. Ignite your senses with flavorful cuisine, creative cocktails and fine wines at our hotel restaurants and bars. Discover the most popular downtown attractions, including the Arts District, Dealey Plaza, Reunion Tower, Deep Ellum, American Airlines Center and the Texas State Fair. Work well in more than 30,000 square feet of versatile event space, including three ballrooms and a stunning glass-enclosed pavilion. Punctuate an invigorating day of business, shopping, dining or sightseeing with a refreshing swim in our rooftop indoor sparkling pool or an exhilarating workout in our WestinWORKOUT® Fitness Studio. Immerse yourself in restorative comfort at our beautifully designed hotel in downtown Dallas.
based on 1,075 reviews
Things to Know
- Impressive bathroom
- Friendly service
- Great view
Policies vary by room type and provider.
Reviews about The Westin Dallas Downtown
Most Popular Landmarks
- Dallas World Aquarium 0.3 mi
- John Fitzgerald Kennedy Memorial 0.3 mi
- Sixth Floor Museum at Dealey Plaza 0.4 mi
- Dallas Museum of Art 0.5 mi
- Crow Collection of Asian Art 0.5 mi
- Perot Museum of Nature and Science 0.5 mi
|Dallas Love Field||5.4 mi|
|Dallas Addison||13.1 mi|
|Fort Worth||30.5 mi|