Provider | Nightly total |
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KAYAK | $137 |
Priceline | $138 |
MARRIOTTDERBYSOFT | $138 |
Value for money | 7.3 |
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Distance to city center | 0.3 mi |
Location rating | 8.8 |
Nearest Airport | Dallas/Fort Worth |
Distance to airport | 15.8 mi |
"The room was very nice, modern." | (in 9 reviews) |
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"The location was perfect!" | (in 11 reviews) |
"The staff are excellent." | (in 10 reviews) |
"The Service was horrible!" | (in 6 reviews) |
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"Very trashy hotel!" | (in 8 reviews) |
"Very trashy hotel!" | (in 8 reviews) |
king room | in 35 reviews |
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hotel restaurant | in 31 reviews |
great location | in 30 reviews |
great staff | in 27 reviews |
great hotel | in 26 reviews |
pool as closed | in 16 reviews |
room service | in 14 reviews |
felt like cloud | in 13 reviews |
great rooms | in 13 reviews |
parking garage | in 12 reviews |
lobby bar | in 8 reviews |
great views | in 4 reviews |
comfortable bed | in 3 reviews |
booing | in 2 reviews |
convention center | in 2 reviews |
downtown dallas | in 1 review |
upgraded to a suite | in 1 review |
We would return if the price is right.
The elevators and confusing levels and entrances from outside.
Overall a great stay
I liked that they allowed me to do an early check-in.
I didn’t like all of the hidden room service fees. Was not told a 22% gratuity was included so i tipped on top of that
amenities need to be imorved5
I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
I don't want to ask a bottle of water every time I want to drink water. no toothpaste, mouthe wash or brush. no shaving cream
Comfortable stay
Bathroom was amazing and bed was incredibly comfortable. The layout of the floor is a bit confusing but got the hang of it after the first few times. Overall my stay was great and I would definitely come back.
Expectations Not Met, Definitely Disappointed
Bathroom: it was big, clean, had amazing lighting and neat, futuristic features.The shower could fit 3 people with a huge bench. The shower head was by far the nest thing about the whole stay! It was a massive, square, waterfall that covered every inch of me at one time. This is where the positives begin and end however.
My husband took me to the Westin Downtown Dallas for our anniversary. We are not wealthy and my expectations may be too high for today's lack of standards...I don't know. Parking: Self is $26, valet is $30 (only options) Bed: Like sleeping on the floor with only a thin down blanket to cushion you. Room Service: Not only did it take forever to get, but we called 3 different times before we made a choice that they actually had!! They had "run out" of the first 2 choices, and the third choice we were informed, although it was already on the menu, it was new and wouldn't be actually available for another 2 WEEKS!!! A 5 stat hotel shouldn't run out of everything or misrepresent a darn thing in my opinion! Staff: Cleaning lady flat out walked in on us twice! So we had to leave the "Do Not Disturb" sign on the door the entire time with the extra lock on. However, the front desk had to call so we could open the door for the towel guy because he couldn't knock with the sign there (maybe the maid could learn from him). TV: Only a handful of channels and the programs/actual episodes, that are the same everyday! I'm talking not just the same program but the exact same episodes everyday we were there. Noise: Although on the second to highest floor, 31 floors up, we heard sirens, traffic, and construction (the entire time)! I understand we were in downtown Dallas, but seriously, I even had to listen to the delivery truck trying to back up and park for almost 5 minutes a couple times a day. We heard every door that opened and closed, and although we were as far away from the elevators as one could get, we heard it EVERY time it moved! Checking out: We requested a luggage cart/dolly THREE times over a total of 35 minutes and still NEVER saw hair of it nor any attendants! We waited until the exact minute of check out time and then hauled it all down by ourselves with no apology or anything. Misc: No vending machines, and the gift shop is an over priced joke even in gift shop standards. However there is a nicely stalked, friendly staffed Seven Eleven around the corner within comfortable walking distance. All of that said.....would I own the bathroom, yes! Would I ever stay there again, NO.....but that's just me and my opinion.
Room was not cleaned daily - nice stay otherwise.
The rooms very large and the gym was awesome. They even provided workout clothes and shoes, which I forgot to bring. The staff was very professional, except for the maid service.
The maid service was lazy. The staff only cleaned the room once in three nights in spite of our repeated efforts to have it cleaned daily.
Situated within One Main Place, The Westin Dallas Downtown is a haven of wellness near the area's most compelling sites. Visit popular downtown Dallas attractions near our pet-friendly hotel including the Arts District, Dealey Plaza, Reunion Tower, American Airlines Center and Texas State Fair. Activate your appetite with fulfilling fare and fine wines at our coffee house, bars or restaurants specializing in American and Cajun cuisine. Work well in more than 34,000 square feet of event space, including three ballrooms and a glass-enclosed pavilion. Punctuate an invigorating day of business, shopping or dining in downtown Dallas with a refreshing swim in our pool or an energetic workout at WestinWORKOUT® Fitness Studio. Our pet-friendly hotel rooms and suites are ready to receive you after a busy day, offering signature Heavenly® Beds, scenic downtown Dallas views and White Tea Bath & Body products. Relax, recharge and tackle the day at The Westin Dallas Downtown.
Marriott
based on 353 reviews
Cleanliness
Comfort
Facilities
Location
Check in |
3:00 PM |
Check out |
12:00 PM |
Policies vary by room type and provider.
Guests with existing The Westin Dallas Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Dallas Downtown for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin Dallas Downtown is located at 1201 Main Street in Downtown, 0.3 miles from the center of Dallas. Dallas World Aquarium is the closest landmark to The Westin Dallas Downtown.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Dallas Downtown.
Yes, The Westin Dallas Downtown offers free Wi-Fi.
No, The Westin Dallas Downtown does not offer free parking.
No, The Westin Dallas Downtown does not offer free airport shuttle service.
The Westin Dallas Downtown is 5.4 miles from Dallas Love Field. The Westin Dallas Downtown is 13.1 miles from Dallas Addison.
Yes, The Westin Dallas Downtown is a pet-friendly hotel.
Yes, The Westin Dallas Downtown has a pool onsite.
The Westin Dallas Downtown has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
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