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Nice reception area, good parking, friendly yet not very skilled staff (temps?), good breakfast, room was okay. PAYMENTS + HIDDEN COSTS! The one-night supplement of Eur 18 came as a surprise. It was in the small print after all yet not specified. A surcharge of over 20% of the room rate should be clearly mentioned. Booking.nl should not accept this sort of unclear pricing policy / tactics! This hotel wanted a prepayment for (just) an one night stay. When checking out, they ask me to pay again! I had to show them my receipt as proof of payment! This is not as professional as you would except.
it was ok, in general. We had the un-pleasant surprise to be extra-charged with Eur 18 (2 persons) because of one night stay. On "booking.com" site it was something very vague about that, but not specifing any (possible) amount.
Kamers zijn modern en schoon. Kamers zijn ongezellig. Ontbijt is matig tot slecht. Kaas/vleesbeleg is niet gekoeld. Ham & eggs: ham is op, eggs zijn koud. Weinig keus uit (afbak)broodjes. Wordt niet fatsoenlijk bijgevuld. Al met al weinig keus. Alleen instant-sinaasappelsap.
not friendly staff
Bath room facilities; breakfast; bike rentals; location; internet access Hotel lacks "character"; it is not "gezellig"
Breakfast, swimming pool, closeness to the beach, closeness to town
Great setting near the beach, lovely food, spacious and comfortable room and very nice staff. We will be back in the future!
This hotel has a great location. You're literally 0.2 km from the beach. Bike rental close by lets you explore the island, and the restaurant de Herren xvii has amazing (if a bit pricey) food. If you stay here, try the restaurant. Also, although room service closes too early (for everything), with a little coaxing we got someone to come up with some hot water for tea. Even though I booked a suite, there was no mini bar and I had to go into the hallway to buy overpriced items from a vending machine. Hotel computers strictly enforce the check out time. We were having a (delicious) romantic breakfast downstairs and needed to get someone to open the door to our room for us, because it was a little past 11. Also, the fake fireplace on the wall was a little tacky.
Nice hotel, very friendly staff, good size room, lovely food. Close to the beach.
The hotel is situated nicely near the beach on the edge of the village, and there are many facilities in the hotel. The breakfast is adequate. The beds in the rooms were not quite suited for couples. The checkout-time of the hotel at 11am is quite early. Some basic things such as bathrobe or minibar were not available in any of the rooms, bathrobes could be rented. This makes the hotel come across as a bit cheap, since they also let you pay 3 euro for an informative map of the island.
The kindness of the hotelstaff and the good atmosphere in the hotel. The many young kids there were.
very nice staff, wonderful breakfast, location was great.
Nothing special. Tried to charge breakfast when I did not have breakfast at the hotel. Watch your bill.
A wonderful stay!! Everything was perfect for us. I did complain to the desk that my room was not cleaned properly and they fixed it right away. Also we ate at the restaurant several nights and our meal really took a long time. We have children and it was too long for them to wait. Once we got our food it was excellent.
It was clean, comfortable and quiet. The owners were gracious and helpful when I had questions and the site was ideal for my interests. The breakfast was well prepared and very good. Coffee and tea were available free at all times No. I was actually surprised at the quality. Easily one of the nicest small hotels I have stayed in anywhere in Europe.
Good breakfast. Walking distance from the beach and city center. Free parking at the hotel, free wireless internet.
good breakfast, room quite large, good value for money tv mounted to high could not be watched seated and cups for coffee and tea were very small, not able to pay by creditcard
Hotel personel were very friendly and nice. It is very quiet. I could sleep very well.
Room was comfortable and clean. Breakfast was very good. Location was convenient. Price is very reasonable. Room faced the main road, so there was traffic noise during the day. Hotel is not on the dune, so there is no view of the sea, which is about 10 minutes away by walking. The staff were pleasant and accommodating but not always available and not very informative with restaurant recommendations.
Staff are extremely helpful and pleasant. Services are excellent and appropriate for the area. This hotel is not located near to the main villiages for those using public transport, but there is a bus stop about 15 minutes walk away and the hotel rents bikes, which makes it easy to get around.
I loved the beds but my kids complained about theirs. I thought the bathrooms were very nice and the food was excellent. The staff was extra helpful with our special needs and requests. No for the time, place and money it was an excellent buy.
the laid back feel of the hotel, the friendly helpful staff and the extra facilities
We had a very good stay. Although we didn't stay for dinner, breakfast was very good.
The staff were very helpful and the room was excellent clean, spacious and very comfortable. The food, both diner and breakfast, were very good.
Very friendly staff, quiet location, free wireless internet (although around the lobby only). The 'heated' pool could have been a little warmer. Wireless internet in the rooms would have been nice.
the hotel is in the middle of this great island, quiet location although near the main road, good breakfast, good bicycles they rent for cheap even after asking they did not clean the room and also even asking again they did not give us clean towels the indoor swimming pool was too cold for a nice swim
Good facilities with nice terrace, swimming pool, tennis court and lounge, good breakfast, room was tidy The room was pretty small and view was directly onto the neighbouring camping site so ask for a room with a nice view!
Quiet countryside hotel with excellent food & good service by the small staff
Hotel facilities are good and the staff were very friendly. Swimming pool was not warm enough to swim.
Room, Quality of Diner, well situated between "Highstreet" and beach Service/ Staff at the Restaurant
The room was comfortable but it is obviously a 'beach' hotel... There are no carpets - just tiled floors - I guess to make cleaning the inevitable sand and sea side gubbins up easier! But the place was clean and very much suited to purpose. The breakfast - included in the price was very good!
Good breakfast, nice sauna in the room and perfectly located in the centre of town The hotel is overpriced
the hotel was well located I wish that the hotel staff would have had knowledge of the area. They seemed to have minimal knowledge about Texal that would be helpful to a tourist.
Quieteness of the place
The rooms were very clean. Very comfortable. Highly recommend the hotel. Will stay there again. There was no tea/coffee available in the room.
prima lokatie in gezellig centrum van De Koog, vlakbij het strand. Zeer ruime kamer. de stenen vloeren in de kamers en gangen maken het wel wat gehorig
The hotel's location enabled comfortable walking to the beach and also to Ecomare and also through the forest and along the sand dunes. Bus stops and taxi rank very close if walking not preferred. Plenty of cafes and restaurants nearby. Very good breakfast. Usable balcony from room which allowed pleasant draught. No free WiFi access. No air-conditioning (my room). No hairdryer.
Modern building with lots of light, sizeable bedroom, sauna in the room, super breakfast
The space in reception area. Close to beach. Lack of coffee machine in room
hospitality, location, price where all very good. breakfast was ok. the room was very warm, due the the flat roof in combination with wheater.
Relaxed and welcoming atmosphere. Close to amenities, but in a quiet location. Short walk to sandy beach. An earlier breakfast start time would be preferred.
Very well isolated and new rooms. Very friendly staff at the reception. I was missing a refrigerator and a hair dryer in the room. One of the cleaning women was unfriedly. I asked for new towels and shampoo and had the impression she did not want to give me these items.
location was close to the bus stop and maybe 10 min. walk to the beach. very close to shopping and restaurants there was no air conditioning and no fan in the room. Day time was really too hot to be in our room at all.
Quite, Good value for money. My room was good and private, Would not like it as much if the room was on the other side facing the car park.
Goede locatie, in het centrum dichtbij strand en bos, grote en goed geëquipeerde kamer en badkamer, lekker ontbijtbuffet Kleine frigo in de kamer zou aangenaam zijn
Staff was polite and pleasant. Breakfast buffet was excellent. We had a pleasant stay.
everything was perfect, the location, the room, the staff was extremely friendly and helpfull nothing to comment
Very Friendly owners ! Great location, near to shopa and beach but no noise at night. Delicious breakfast, comfortable rooms and beds. Great hotel. Nothing !
We like the personal hospitality of the hosts, which is rarely find here in The Netherlands. None
Excellent room; furnished tastefully - and comfortably, and plenty of space. Great bathroom. Spacious balcony. The hotel is in a terrific location, 2 to 3 minutes walk from the shopping strip, less than 10 minutes walk to the beach and less than that to the cycle path through the forest. Plus, the people who run the hotel have to count as two of the lovliest on the planet. Saying goodbye was the only drawback to my stay at Hotel Kogerstaete.
The staff was friendly and the hotel was silent, comfortable and allowed us to relax. One day we slept 11 hours. Impossible where we live. Of course,this was in November and we got a room on the back side of the hotel. Maybe a front room in summer can be noisier.
The friendliness of the staff and the location combined to make this long weekend one to remember
One gets the warm feeling of being welcomed very personally into a family, room spotless, and special attention to every individual wish or request. smoker in the next room made the use of our own balcony unpleasant (luckily only the last day)
We liked the room, service and breakfast no
Easy to find, friendly personel, big rooms.
Please write at least 15 wordsQuiet place in close proximity of a beach city. Clean with quiet service and good breakfast. no
Big rooms. Not expensive lunch. Friendly staff. But there wasn't any information in English, only Duch and German.
The location and the beach style.
the manager, Antoin. the view/location. the cleanliness, the simple, but really good breakfast.
wonderful location, very stylish and also comfortable and user-friendly
Great location. Spacious, spotless and comfortable rooms. Buffet breakfast was very good and slightly different every morning (which is nice if you stay a whole week.) Very friendly staff. A small fridge and tea/coffee making facility in the room would be appreciated.
Very friendly staff, good breakfast, great location.
Had a comfortable relaxing stay. Would highly recomend this Hotel. The doors to the rooms were not sound efficient, could hear from the hall into the rooms.
It is a convenient place for staying. And staffs are very friendly. The breakfast was really simple.
The hotel was very clean. The hotel staff were friendly. The location of the hotel was excellent. I liked everything.
We found the people very friendly and the location very close to town for shopping and eating out.
As we arrived the owner asked us to pay our
good price little space in 3-bed room
A cozy patio, good location, polite staff Lack of toilets in the room, although it is present in the room description!
Strategic location, value for money, spacious for family (5 beds available and still space for additional extra beds). Refrigerator, microwave, water boiler are available in the room.
homely no tea and coffe facilities in the room.
The staff was so friendly, we had such a beautiful time, The Breakfast was good.
There was a piano in the lobby, and I was allowed to play on it. Also the breakfast was really nice and the decoration of the rooms too. As stated on the website it was very close to the beach, the forrest and the restaurants.
Stephan and Annamiek are super people!
the breakfast was amazing - Stephan was a great host small towels
The family owning the hotel is very kind. The room was in the back and therefore very quiet. It was also rather small, but not the bathroom.
Very good breakfast, very friendly family-business
Great spot on the Island Texel. Staff is amazing. Hotel is very nice and clean. REAL good breakfast.
More like family than a hotel. The way of the staffs (owner) work is kind and friendly.
The treatment of the staff and the live music at saterdaynight Laying near the centre of De Koog gives a lot of noise at night. This happens only during the school holidays
The welcoming feeling at the arrival and every morning at breakfast, the helpfulness of the staff for further information and practical help, and the nice atmosphere created with the hotel guest were absolutely great!
Large rooms, good beds.
Staff very friendly and helpful. We appreciated the free use of wireless computing plus the free rent of DVDs and books. A relaxing place to stay ! The only point is that the breakfast starts at 08 30 and it is too late ! 08 00 am would be better to organise a whole day !
The owners and staff offer great service. The town (de Cocksdorp) is an easy 10 minute walk from the hotel -- and while the town is small, it had the amenities we wanted (bike rental, some good restaurants, super market, pharmacy & shop that sold kites, blankets and other typical beach items. The breakfast was very nice. As we explored the island on bikes, we realized that while we could have located in de Koog which has LOTS going on, we were glad that we were in the quieter setting of de Cocksdorp where we it's more mellow, yet you can get to what you want fairly easily. Just great to stand on the top of the dike at sunset. The rooms are nice, if a bit small. (Bathroom was very modern, clean.) It was odd that we had a large bed which was made up of two double beds placed side-by-side. Not very comfortable if you're in the middle or for a couple... The pics of the hotel don't show that you're on a rural route that can be a bit busy. The backside of the hotel has the best views and would be most quiet.
very relaxing stay, professional staff, attentive, good service and very clean. Food good, excellent buffet breakfast selection.
The service is very friendly and exceptionnally helpful, my husband got sick and the person at the reception spent long time trying to call various medical services and then was very forthcoming (delayed check-out time etc). The backrooms haved very nice view! Very calm hotel, one can rest well. Fresh fruit salad and really good coffee! I am more into different sets of colours in the room design (it is a bit vintage style though everything is rather new) but this is question of taste
The staff and the host could speak very clear english and were always very helpful when we asked for assistance. Internet access was available from the room for free +++++ The room did not have a bath just a shower, however this was clearly stated when we booked the room.
It was a beautiful island and wonderful hotel stay. Our bathroom had a bathtub and separate shower - what a luxury to be able to take a bath after an afternoon of biking around Texel. We could rent bicycles directly from the hotel for a great price. Nice breakfast buffet and very large room.
Farm/Forest location, and restaurant. Dinner and breakfast were quite good. Noise from other guests.
I like the appartment there was a lot of space, the breakfast was excellent so was the service. You can stay in one hotelroom with five persons. The hotel was nousy.
Dog friendly and close to nature reserve. Nice, quit surroundings. Friendly staff. Good restaurant. Late breakfast buffet (starting at 9:00 AM)
Inexpensive. Friendly staff. Nowhere to store bags. And with a rather late check-in time of 3pm and an early check-out time of 10am this was quite inconvenient.
Nice & simple. It's good for the price that you pay for it.
It was in a great location - immediately adjacent to the main town, and a 5 minute walk to the beach. Price is low. The hotel is overtop of a popular nightclub/bar. It's very noisy.
ok for the money, it's a youth hostel mgmt does not adhere to it's own rules: loud music from their cafe situated under the hotelrooms, while requesting visitors to be silent after 9 o'clock
very close to the center
Small rooms, just 1 bathroom / shower for alle the rooms
Real good staff. He showed me the best places of interest to visit... The room may be a little bit small but it is ok with this cheap price...
Worst hotel I have been in for 50+ yrs. Only one loo/shower for the whole hotel. No soundproofing - you couldn't help hearing folk padding along the corridor during the night and then the most amazingly loud tinkling noises!! See above. We chose this hotel simply because it was the last one with 2 rooms available. The weekend was one where there was a lrge aviation rally happening just up the road
low-budget, functional room. it is very functional.. May choose for a bit more expensive but mory comfy and cosy room next time.
Price and location noisy
It was fun to have our breakfast delivered to our room each day in a basket Breakfast time was set at 9.00 so we could not have had an early start to the day if we had wanted to. Paying in cash was fine but I did not get any paperwork to show I had paid. A 'proper' receipt would have been good.
Location, service, price... In fact, I will contact the hotelier personally soon.
The room was simple, but with a great bathroom and open doors to the terrace
Friendly staff. Could not make use of the bath after 10pm.
The people were very nice and asked question in a nice way (so they were nicely personal). There was noise from the people upstairs (the floors were creeking). No noise from neighbors, but only from upstairs (and I heard form other they had the same experience). So I was awaken midnight and early morning.
Breakfast was ok Matress was poor - broken springs were digging into shoulders (note I reported this to the hotel in the morning). Noise from communal shower fan is high in room 18.
The fact that not all rooms have a toilet and shower and this was not very clear on the website.
cleanliness, very nice breakfast
I liked the friendly personel and the livingroom-like corner in the lobby with games like chess, rummy-cup etc. I missed a fohn in the bathroom.
The friendly service The corridors can use a facelift.
kindness of staff
Convenience of hotel for use of public transport.