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Location Room over the High Street, too much noise!
Well, It is the first time I live in a hotel with almost 500 years history. The room is a little small...
It was comfortable and warm. It was extremely noisey on a Monday evening because of a regular band practice. No one was made aware of this. It was so loud that you couldn't stay in your room because of the noise and vibration.
the decor of rooms noise outside at night
The old fashioned style and age of the surroundings. The Ghost waking us up.
It's location, it is on the high street and could not possibly be any closer to town even if they tried! Nothing
There was no hot water in the shower
Nice Helpful Staff,nice clean enviroment Menu choise a bit limited,
Price, breakfast Noise
Restaurant and room very comfortable. Bathroom good size. Owner and staff very friendly. Food delicious. Restaurant and room spotlessly clean. Tea & coffee facilities more than adequate.
I received a very good welcome on arrival. Staff were attentive and courteous. Rooms and setting very pleasant. Breakfast excellent
The friendliness, the food, the room were all excellent. We really enjoyed our stay and intend going back. Definitely no complaints
The warm welcome from the owner. The spacious and comfortable bedroom with wi-fi if required. Extras like a cafetiere and bottled water. The delicious breakfast cooked by the owner/chef. Maybe a personal preference but the bathroom had a corner jacuzzi bath and I would have preferred a large walk-in shower.
The whole experience from booking to saying goodbye couldn't have been better. The staff were all so friendly and accomadating,oh and the food....wow! Only that we had to leave!
The staff were very friendly and helpful, the room spotlessly clean and the food - well absolutely delicious. We had a very relaxing break. No
the food was very good.the service was excellent .Would stay there again.
Overall impression, very clean, good order. Staff very friendly & helpful despite family health concerns.Food very good. Requested a twin room. Told on arrival this was not available. Double bed offered was a little small for Grandmother & Granddaughter.
comfort,cleanliness and personal service. Excelent home cooked breakfast with local produce
It was clean Sunday am breakfast served too early 7-8am
our en-suite room was huge with fantastic windows and with a great view of the market area. the bathroom could do with a wee bit of titivating e.g.no towel rail,bath was o.k. but there was more than enough room for a shower which would have been handy.
very nice full english and helpful staff the toilet not being ensuite was a bit of a minus for the hotel but it is shared between 2/3 rooms only.. and the car park was hard to find in the one- way system !!
The staff were friendly and helpful. the breakfast was cooked lovely and the pub itself was very nice. The room was extremely basic and plain looking without even a little table to put the tea making facilities on, they were on the floor. and some childrens old shoes in the wardrobe !! All the doors into our room, the corridor and toilet creaked badly - needed greasing.
Central to town, good full english breakfast, comfortable and value for money. Unsuitable for elderly or disabled, no lift and stairs are steep. A bit noisy at night because over a public house. In market square, so be aware stalls are set up in the morning outside the hotel as early as 6am.
Staff very helpful. Room was very clean and good value for price paid Outside area could have been cleaned and more could be done with the bar and outside areas to compete with the Crown accross the road !!!
The hotel is very nice, and also Jackie and her sister let you fill immediately like at home. This is the right place were stay after a long day of work...
Atmosphere created by a 15th/16th Century inn - not too sophisticated, but comfortable. Menu was limited oin second night by "off" dishes.
Very friendly staff, good food, excellent value for money
All staff and food where very good and very friendly we had a very nice stay
Excellent welcome by all. Food, room and atmosphere very friendly and relaxing. We knew the area but would not eat anywhere else after first night in the restraurant. Had to wait for the Toad in the Hole, but well worth the wait. Should be a 5 Star rated country hotel. Used to be in the tourist business in Devon. Excellent standards. Only one comment. The water pressure in the shower. Experienced this in my own holiday park in Devon. Need to have a water pump installed to equal out the pressure.
Lovely hotel in nice location, staff were very helpful at all times, food good We were in a lovely room but there was a constant humming noise coming from behind the wall next to the bathroom (sounded like a pump of some sort!)This went on through the night which was very annoying.Also on last morning my pot of butter actually smelled of garlic! Obviously it had garlic in the night before but thought they should have checked this as it totally put me off my toast!
Excellent hotel in fine location very enjoyable weekend. At good value.
we were made very welcome right from start..all the staff were very friendly,and happy.they gave us info on places to go nearby.. nothing that we did not like..
Comfortable room, spotlessly clean. Nice bar/restaurant room. Stair carpet was filthy - and seems to have been like that for a while. Breakfast was disappointing, in particular the attitude of the lady cooking / serving. We felt we were intruding on her day.
the room was clean warm and spacious. food was good as was the menu. did not stay long enough.
lovely sheets comfy beds; pleasant patient accommodating staff good English breakfast; let us in at 12 non on request thank you guest information in the room about breakfast time how to get in late at night etc would have been helpful ; a bedside lamp for each bed would have been helpful there was only one for one bed
Was very happy with the accomodation and the breakfast was really nice.staff were very friendly and helpful. Room 11 at the george and the dragon,long melford had the word 'murder' etched into the back of the door and the right had sash window would not close.....may be something you would like to address.
From the moment we arrived we felt very welcolm.The standard of service and value for money was excellent and we would certainly visit again. Nothing
Good restaurant. Nice bathroom (recently refurbished) Cleanliness and d�cor condition of room very poor. Far too hot, couldn't turn down radiator.
very small shower with poor water pressure
The staff were friendly and helpful The room smelled damp and the bathroom could have done with being refurbished.
Good location, friendly staff, good breakfast. The rooms were bland and lacked character. The prices were also a bit high.
Great breakfasts! Some of the other guests on the first night were badly behaved, but this is no reflection on the accomadation
Breakfast and room both very good Lunch menu was not available on request