Deïr el Qamar Hotels

extra charges for any little thing duplicate the bill (1 telephone call 40 USD),

no free internet, drinkng water. small choicew of tv channels

First people wished me happy birthday in the morning They put off the a/c in the lobby night time

The free internet facility during afternoon & night The a/c was not enough During night. also there is no make up mirror in bathroom.

IT WAS A TERRIBLE STAY BECAUSE THE STAFF WAS RUDE THE VALET PEOPLE WERE EXTERMLY RUDE AND NASTY.THE HOTEL SMELLS I DON'T UNDERSTAND HOW IT'S RATED 5 STARS BECAUSE IT SHOULD NOT EVEN BE ALLOWED TO HAVE ONE STAR.LOCATION IS HORRIBLE BECAUSE IT TAKES ONE TO GET INTO HAMRA AND ONE HOUR TO GET OUT I DID NOT LIKE EVERYTHING ABOUT THIS HOTEL THE ONLY DECENT THING IS THAT IT WAS CHEAP HOTEL

Nothing, it wasn't what I expected out of a 5 start hotel, I booked a suit and it was dirty! I couldn't really believe a 5 star hotel would be that bad, I checked booking.com reviews but I was like maybe its few people!!! It was over priced, poor staff, as a person who worked in 4 and 5 star hotels, this must be the worst experience ever!! Money isn't the issue hence the suit I booked, but a dirty suite? Come on, I wonder how they got 5 stars!

The location They call their room "Deluxe" when it should be called "standard", I had an old crappy room, the bathroom was not very clean and they used an old-fashion plastic curtain for the bathtub/shower!!! Very dark. No wireless internet, only wired in the room, with a tiny ridiculous 20cm cable, for $5/hour. It's not worth the $200 I paid. Very disappointed.

i liked the room,the view,the location and the food was good,whenever we ordered from the room service,the food came on time. the lobby is horrible,so so small and so close to the main entrance,you would feel the chill of the wind as you check in and out sometimes the doors don't shut properly becouse of the wind.one resturent was closed all the time.the health club was poorly equipped,i had to go some where else to exercise for what they where charging for the suite,i expected much more,can find better places at that rate.

friendly and cosy. helpful staff but poor housekeeping . The room was a twin and not the double we booked. terrible views

The rooms were small. Rooms you get at the lower rates are not sea-view (they have no view at all). Breakfast is expensive.

The room service is good for its value. All hotels as acomplemantary put kettele for tea & cofee, here they did not.

There are a hotel role says its not aloud to inter the pool area at night for the restaurant there because am wearing my abayah (a traditional dress women wares in gulf country) that I can except in a non Arabic country but not in an Arabic wish know our culture

The Amethyst pool area is amazing. feels really VIP and the staff there treat you like royalty and make the effort to talk to you. Pool service is a little slow.

location nomore . the staff

The hotel ambience and facilities Yes, fiirst of all, the front desk service is very poor and the staff is totaly unqualified for such five star hotel. Secondly, I've never seen a hotel that charges its guests for the valet parking.

the location of the hotel mostly the stuff

The Staff were helpful The Room was too old,, old TV old coffee maker, old furniture...etc

staff was useless, cleaning people absolute dont know what they were doing

location was excellent This hotel was a disgrace to the five-star chain. Not a single customer service smiles when he meets you. The carpets are stained in rooms, and furniture is exhaustedly old. The TV looks like it was bought from a backyard sale. Hardly anyone speaks English. Motels have better and friendlier services. As for the so-called swimming pool, it was a 3x2 meter which a dog would not want to jump in!

I like the sea view and the location. The breakfast was perfect. The price was very high according to the room furnitures. The sofa, towels and carpet were very very old and dirty. Late chick in.

The breakfast buffet is great Nothing

swimming pool - spa facilities excellent the sandy beach very very dirty / house keeping some times forgat you / valeut parking takes more than 10 min for bringing your car

i like the hotel to be comfertable especialy the restroom and the bed and i pefer more international tv chanels

serves is not so good

The service

Location is excellent. Water is salty and no free wifi

Breakfast buffet was not as expected. also furniture seed to be too worn for a hotel

Nothing at all Essential services like TV, air conditioner and Hot water were not available all the time due to various reasons.

Rooms are quite clean, breakfast good Staff is really impolite and hotel is expensive. I wonder why that hotel is four stars hotel

Location Dirty sheets, with hair. There should be more than one towel in the bathroom.

The hotel is situated in a nice quite area. Good price, clean rooms. I wish I had an access to internet in my room however the free internet connection in the lobby was fine.