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I didn't like anything about this hotel The room smelled terrible and had 2 small beds instead of a king size , which I paid for . There were flies in the room and bothering me and my mate all night. There was no continental breakfast as advertised . The room keys barely worked . The television was fuzzy with bad reception . There was mold all over the bathroom . There was no iron or ironing board . The sheets were dirty and the comforter had cigarette burn holes everywhere . This place was a total dump . I wish I could've gotten a refund upon arrival , I would've went elsewhere .
Rate was good considering influx of people in city for softball tournament. room service was a little spotty. Maybe one less wash clothe given one day and another day they took our used towels and wash cloths before we left the room in the morning and when we came back that evening, we had new towels etc. but the room had not been cleaned.The breakfast was fair at best little variety and very small space with maybe 4 small tables, 5 at most.
This place is infested with bugs. We itched the whole time we were there. They cancelled our reservation without letting us know, so when we checked in after 12 am, they told us we had no room and that they had no vacancy. Even though we managed to get a room out of them, and even though they lied initially, I regretted fighting to stay there. I wish I could give them ZERO stars.
Checked out on first night due to bed bugs.
Staff was fine. Room was adequate.bed was good. Fairly quiet. Breakfast was OK- two kinds of cereal, eggs, bread to be toasted. Breakfast area was too small for the number of people who are using it. Not enough seats.
I found a great deal on Kayak, but it is clear why this hotel was so much cheaper than all the others. The room was filthy. There were flies and bugs in the room. The refrigerator was not plugged in when I got there so I had to wait for it to cool. The room was non-smoking but it reeked of cigarette smoke and there were cigarette burns on the sink and bathtub. One of the lamps wasn't plugged in and when I went to plug it in, there was a bunch of hair and crumbs on the floor and behind the bed. GROSS! When I went to give my son a bath, the drain cover floated up and the drain revealed a clump of hair!!!! EWWWW!!!! I gave him washcloth bath. Safety was also a concern. The deadbolt did not work on the door and you were left with only a chain. I didn't have peaceful sleep because I thought someone could just barge in at any time. Also, if anyone is staying above you, you can hear every step that they make through the ceiling. NEVER STAYING HERE AGAIN!
The staff were the nicest I have ever delt with.I would stay there again
desk personel were good service was slow and inefficient
The staff was very nice and we didn't have to pay that much for the room. Building is very rundown and when we arrived and went to our room it had been completely torn up for renovations. The staff was very confused and gave us the only remaining room after they went to see what we were talking about.
Requested a non-smoking room but instead ended up at a smoking room. Went up to front desk requesting a change, and all I had to hear was loud no vacancy and deal with it. Would never stay again..
Rooms, bathroom nice and clean, bed comfy .Really liked the breakfast bar, nice big room to eat in. The little bar area was nice too we had a late dinner there, staff was friendly and food was good especially the fries :) would stay here again. Wi fi didn't work on the 5th floor and the stairs weren't noticeable from the lobby incase you didn't want to take the elevator.
The rooms were adequate and comfortable. The bedding was clean as we inspected the mattresses before going to sleep. The free breakfast was plentiful and tasty. The walls were thin. We could hear doors slamming as people went in and out of their rooms. I could also faintly hear the TV next door.
Okay rooms. Decent breakfast. There was no way to darken the windows in the morning as there is only one white sheer curtain on the window.
Staff was very pleasant Nothing
It was a comfortable room and the accessibility to Rehoboth Beach and Ocean City that appeared to be thirty to forty minutes away. I also enjoyed the breakfast that included fresh waffles and eggs with sausage or bacon. There were four guests and they didn't always give enough towels.
The hotel room was very clean. At breakfast, the waffles were a good idea, but having one cooking apparatus held up the line too long.
Location to our event. Hotel was clean. Rooms were typical hotel rooms Price increases day by day.. We were here for a baseball tournament. Didn't know how many days we would be there due to the double elimination bracket. Hotel wouldn't work with us in the price. It increased $50 or more per night..
i liked the fact the the place had a pool i could relax in after a long day of adventure in the world and the staff were very polite
Comfortable room. Front end manager Melanie very nice and friendly A/C unit full of mold. Bathroom sink stopper not connected. NO hot water. Was told at check in that it would be about an hour. Next morning still no hot water. Since I booked online they could not give a discount. I was told if I come back ( don't think so) I would receive a 15% discount. Not really worth it
The hotel is good. I would prefer better food variation for breakfast - more fruts, yogurts, etc.
No amenities worth price. Staff unpleasant
beds were comfy, bathroom was clean Front desk ladies were rude and didn't want to help. Refused to give me a receipt upon checkout. Actually argued with me, when I questioned her about why I wasn't allowed to have a checkout receipt. It was very strange and unprofessional. Would never go back there.
It was clean. We liked that the pool was open late. It was in a somewhat rough area and seems to attract some rough clientele, mainly in the form of contractual workers.
Nothing. It was an over priced last minute stop. Bed was comfortable. Room didn't feel the cleanest but wasn't dirty. Probably because first room wasn't cleaned that we were given. Loose toilet seats and such. Staff was helpful when original room wasn't ready when we went in so got another room. No ESPN either.
If I were to stay longer than a night it had a mini fridge, a microwave, the bathroom was very clean and plenty or desk space. When the air was turned off in the room it smelled very musky, also don't walk around in socks by the end of the night they were black and damp.
I liked the continental breakfast and large shower. The room, bathroom and hotel were very clean and staff was friendly. Its perfect if you need an overnight in the area. Its not a luxury hotel for a "weekend away" per se, but its very adequate if you just need a clean place to sleep and a good breakfast. I didnt find the bed very comfortable. Poor water pressure in the shower.
Clean. Well kept. When I woke up to someone loading food delivery into the kitchen. Very loud and way too early. Very loud.
Good location. Basic economy room As with all Salisbury hotels The weekend of the Seagull century bike ride prices are about double normal rates
The man up front was very polite. WOW! Where do I start, dirty, outdated and musty smelling rooms. Old 27 tube type TV that didn't work correctly. The carpets and tile floor just nasty, yellow streak running down bath room wall water stains all over the sealing, and I'm not sure if the bed linins were change. Just because a place is old it can still be nice, apparently they didn't get the memo. If it was not 1AM coming off a hard drive and already paid through Booking.com I would have went to another place.
showers were hot and great. the Breakfast really sucked, All COLD items. very disappointed, the pool furniture was all broken, Needed to bring my own chair. Pool was only 2/3 full on water. Lobby was very musty smelling. Would not come back to this location.
Great Breakfast, friendly staff, place is going to be renovated next year..
I think it was very nice for the price I paid. You get what you pay for. There were 2 things I didn't like: minimal control of ac and flies in the room. Rooms need to be updated badly.
It was the cheapest one I saw. All staff was extremely courteous. Great location in salisbury. Smelled old and weird in the room and lobby. Our toilet stopped working. Beds uncomfortable and unstable as if the bed frame was uneven. Breakfast is over at 9 even though checkout isn't until 11.
Location was ideal and convenient to restaurants, stores. Not too far from Ocean City Place was older. Could use update touch up but it served its purpose
The hotel was note very clean. The matress, pillows, and towels were all cheap. It was way overpriced.
Very comfortable Excellent service
Nothing Lights didn't work at all. Bed was scummy. Floor was gross. Blinds didn't shut . I picked up my stuff and stayed at the best western instead
The pool was nice The furniture was old and broken , tv was outdated, the room was small. The pool chairs were old and broken.
Smelled like cigarettes! Flies would land on us all night.
Room had been recently renovated and was nicely done. Everything was new and clean. Room was large with a nice size kitchen area.
The location was fine for my needs. The room was quiet. The mattress was very uncomfortable -- my back felt unsupported which made it difficult to sleep.I forgot a Nintendo hand-held 3DS player plugged into its charger, but when I called the next day, the cleaning crew said it wasn't there- not possible.
From check-in to check-out, the staff was excellent. The hotel was clean top to bottom. The breakfasts blew me away. There were different items each day, including hot cooked selections. I've never experienced that at a hotel at this level. They even supplied a breakfast bag for customers leaving early! This Hampton Inn should be a showcase to help improve other hotels within this company. They do everything right. If I had to say one bad thing...a loose wall outlet...that's it! Not a complaint, just an observation
Pool area Car was hit in the parking lot and no cameras
Friendly attentive staff that had my room ready within less than an hr after booking. They went above the standard of customer service by upgrading my room because the one I requested oversold. Rooms were clean, modern, quiet. Generous bathroom space. The only thing I can think of here was that the bagels were stale at breakfast. Everything else was fine.
Very little The maid service asking if we were finished every time we took something out to load in the car. Told her no, she walked to the room and looked in the window. We still.had over an hour until checkout time. Had to ask for towels at front desk on day 2, 4 people, 2 towels. Needs updated. States pool, there is none.
Nothing dirty bathrooms ringing bells all the time. Never stay again
Nothing Loud music. Loud partying. Doors slamming. The smel of pot wafting into our room. Prostitutes hanging outside our door. We left our room at 1:30AM and were fortunate to have a friend nearby in another hotel. MOTEL 6 in Seaford, Del. is terrible.
The floors were slightly damp and there was mold in the bathtub. No iron blow dryer or even shampoo. There were three towels for what they thought was going to be four people. The desk clerk called us at 10:30 to hurry us along for the 11:00 checkout. The door wouldn't open unless you kicked it and there was a board in the window.
Nice clean rooms energy efficient . Don't expect basic greetings or an inviting smile. Not sure if it was because it was late or because it was too early, (when not front desk) no English but I think they know basic greetings, or default because we are black. I work in Hospitality currently, these things just seem like they should be commonplace even if guest are uninviting or dead you lose nothing in being polite which is part of being hospitable.
The renovated room was nice! Stale/smokey smell in the room. Dog barking at all hours and you can hear EVERYTHING on hardwood floors above you, bed was like a board, flat pillows, and no shower supplies available except towels.
I loved how clean it was everything looked wonderful in the rooms. The person at the desk was very rude, I asked him a question I swore he rolled his eyes, because he didn't like the fact he had to repeat his self. Upon me leaving the counter I said to my sister he's very rude, and I wish Days Inn had some rooms, cause we wouldn't have been here. That's the way he made me feel, because of his attitude.
The staff was very accommodating. Nothing
Room was clean. Beds were very comfortable.
Clean quality rooms with a very friendly staff! No
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Hotel employee is great asset to your hotel. What a wonderful and pleasant person. I saw her greet everyone who entered the breakfast area and offered to assist us in anyway she could to ensure we had everything. She's such a breath of fresh air. Initially I was given a room that had not been cleaned. I walked in the room, towels on bathroom floor and the bed wasn't made.
This guest did not leave comments about this hotel.
Staff and cleanliness
Location Room Breajfast
reception staff was stiff.
Check in was easy. Even though there were several adolescent baseball teams staying there, the rooms were relatively sound proof. The beds could have been more comfortable- mattress was overly soft. The pillows were labeled 'Soft' and 'Firm' on the cases, but they were really just the same pillows.
This guest did not leave comments about this hotel.
Room and staff Nothing
it was a place to sleep. only drove through town.odor in hotel
Friendly staff, convient location, clean. It rained the 3 days we were there so spent more time in the room than planned. The microwave and refrigerator was handy. Would absolutely stay again. We were on the second floor, even though the rooms are marked as no smoking the hallway reeked of cigarette smoke. The room DID NOT smell but as soon as you opened the door or stepped out of the elevator the smell was overwhelming.