Hyatt Place Denver Airport

Overnight layover

Pros: The hotel was responsive to requests and very helpful.

Cons: The room was not the cleanest.

Review

Pros: The staff especially Evie were incredible. The front desk staff were efficient and some of the nicest and friendliest people I have ever done business with. It was very much appreciated. Evie arranged a shuttle to pick us up from Enterprise and then single handily checked us in while answering phones all with a smile. Also the room was wonderful. The size was big and the bed was amazingly comfortable.

Cons: I was a bit disappointed that there wasn't a restaurant or proper room service. I chose to spend a bit more by staying with Hyatt instead of Beat Western or some of the other hotels near the airport thinking I could enjoy some nicer comforts like dining out. After we got settled in, we tried to order room service and surprisingly the person who took our order was Evie! Then there wasn't anyone to deliver the food to us so we had to go down to get it. I suggest to get rid of that food service bar at the check out desk or hire someone to staff it full time. It's too much for those poor front desk staff to answer phones, check guests in and out, arrange shuttle service AND serve food and make coffee!!

Great value for the $$$$

Pros: The staff was very friendly from the beginning. They found us a room right by the pool since we had kids, The rooms were very clean and comfortable. Would definitely stay here again!

Cons: The bathrooms were very small and there was no microwave in the rooms. There was a fridge and little kitchen area but no microwave. The only other complaint is that there was no hot tub in the pool area.

Night before flying out to Costa Rica

Pros: Casual atmosphere

Cons: Internet was very slow, overpriced airport parking, breakfast didn't taste fresh.