Daily cleaning, installation of cabin HEPA filters on flights to Denver
American Airlines, Southwest and United Airlines have waived their change and cancellation fees on flights to Denver Intl. Confirm policies on booking site.
Based on KAYAK searches from the last 72 hours, if you fly from Atlanta, you should have a good chance of getting the best deal to Denver Intl Airport as it was the cheapest place to fly from. Prices were found for as low as $18 one-way and $38 for a round-trip flight. Also in the last 72 hours, the most popular connection to Denver Intl Airport was from New York and the lowest price for a round-trip flight was $77.
American Airlines, JetBlue, and Delta usually have the most frequent connections from United States to Denver Intl Airport
The distance between Denver Intl Airport and downtown Denver is 18 miles.
All flights to Denver land at Denver Intl Airport. The airport code is DEN,and it can also be referred to as Denver or Denver Intl.
Denver International Airport’s Art and Culture Program has been voted one of the best in the U.S. and is a great way to spend some time after your flight to Denver or before your flight out. The program maintains a permanent art collection and also hosts temporary exhibits that make each visit to DIA a unique experience.
The Westin Denver International Airport Hotel is located just steps away from the main terminal. Besides the Westin, the Courtyard Denver Airport, Crowne Plaza Denver Airport Convention Center, and many other hotels, all offer complimentary shuttle service to and from the airport.
Denver International is very bike friendly. It is completely accessible by bike and there are even four bicycle parking lots available within the airport. Two are located by the Transit Center and two more are at the north end of the arrivals area.
Boulder Beer Tap House is certainly a good place to start for both food and drink. Colorado is famous for its local craft beer and the Boulder Beer Tap House has many local brews on tap. Sky Bar is another great option for dining and drinks at DIA.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Denver.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Denver is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Denver with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Denver up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Nothing. Regretted purchasing my flight with Sun Country would have much rather flown Delta. Worse than Spirit airlines."
Cons: "No COVID precautions. Definitely not 6 feet apart procedures. No cleaning nor sanitation done for seats. Delta at least provides hand sanitizer wipes. & has middle seats closed off due to COVID. Hate that they charge for even a carry on. Ridiculous. Should have flown Delta."
Pros: "Everything was well executed; friendly staff, clean plane, good entertainment options"
Cons: "My seat was hard and worn out."
Cons: "More room!"
Pros: "The seats are closer together - by my measurement 10 in between the back of the sone in front of me and my armrest. Luggage is checked luggage is $25; on my flight to Minneapolis, my luggage was lost for 30 hrs and wet on the inside when my daughter picked it up the next afternoon. It was not raining when our flight took off from NYC. The seats seem thinner on the cushion and if someone puts their seat in front of you, even slightly, it is very cramped. The flight was about 1/2 hour late taking off with what I counted as at least 10 planes ahead of us - most domestic - SW, other SunCountry and Delta. I have flown Sun Country periodically for the last 10 years. Now, I am done for all the reasons listed above. I have flown on other airlines this year and other than Alaska this was the least comfortable - actually it occured to me in an emergency it would have been very difficult to get out of my row. I understand this is a business - just not interested in buying from it."
Cons: "On July 7th, I was flying from JFK to MSP and then from MSP to PDX. Somewhere on the way, Sun Country Airlines lost my bag and they don't seem to have any idea where it might be. I was forced to spend my entire vacation without my bag. It's been 16 days, we called the baggage services office several times, wrote e-mails, even talked to someone in person in the MSP office and yet nobody's able to help. All we got were promises for a call back about the status of the claim, but nobody ever calls or responds to e-mails. I'm extremely disappointed and will call DOT and FAA if I don't get a response very soon."
Pros: "Desk staff member very helpful When departures was busy more staff were called immediately"
Cons: "Difficult to navigate online payment for extra baggage. Inconsistency about carry on sizes We paid for extra leg room in an exit row and we're given a very brief safety talk while 2 others asked to sit in an exit row and were given no instructions"
Pros: "I liked the crew and the fact that I could reserve a seat. I also like that they use terminal A in the DEN airport and terminal 2 at MSP."
Cons: "The legroom was none existent, my seat was hard as rock, and it did not recline. Also, aisle seats have smaller under seat space than the other seats."
Pros: "No food nor entertainment, thus low ratings in those areas. You could buy snacks but I brought a granola bar to go with complimentary coffee, which was good. Hated paying extra for checked bag and seat reservations. Added $58 to fare but it was cheap."
Cons: "On time."
Cons: "Sun Country should warn the average family and business traveler if they intend to cater to drunk 20/30 yr old adults on the first leg of their Florida vacation. Instead, 2 of the flight attendants joined in the loud chants and cheers. The flight attendants attitude was disappointing, and unprofessional. Their motto should be "Party Plane". About 12 loud and obnoxious party goers made it a miserable flight. One flight attendant asked them to quiet down. Two flight attendants joined in with the partying and yelled and chanted along with them. One flight attendant ignored the situation."
Pros: "The plane was actually a bit early in leaving which was nice."
Cons: "Could see baggage handlers throwing items on the conveyer belt. Always an issue to me. Like most flights these days, the seats were cramped but not as bad as others."
Pros: "Mediocrity is really the aim of an airline this tier, correct?"
Cons: "The hour delay, on top of an already 3-hour layover, in a terminal that wasn't even connected to the rest of the airport. The least you could do in a situation like this offer complimentary snacks to make up for it."
Pros: "Lots of room and I had an exit row. The staff was friendly."
Pros: "Everything ran smoothly"
Pros: "Every thing"
Cons: "Don’t know yet"
Cons: "Flight Attendant skipped our row when offering drinks. No wifi, no entertainment, no snacks. Paid $25 to check one small bag."
Pros: "leg space OK"
Cons: "we were moved to a different gate for boarding. Then the flight ahead of ours had mechanical problems and we were informed of a 1 hour delay. Then we were moved back to our original gate. There were some elderly folks who were quite confused and other passengers had to help them understand the changes."
Pros: "Friendliness, clean aircrafts, leather seats, larger seats, tray tables, on time, willingness of ticketing agents to move your seat"
Cons: "No snacks (free), must pay for a seat"
Pros: "As to be expected, the cabin was crowded. The flight attendants were great and the service superb."
Cons: "There was a three hour delay, perhaps due to weather. The late plane arrived, as expected, at 1 pm, with a departure time of 1:40 pm. Including a needed ten minute de-icing procedure, we actually took-off at 2:30 pm. I never found out what caused the three hour delay."
Pros: "The way they treat the passengers with care."
Cons: "there was no entertainer Chennel"
Pros: "friendly fast and efficient!"
Cons: "Sitting in the back of the plane!"
Pros: "Friendly attendants and an on time departure. Flying terminal 2 in Minneapolis is easy and much less crowded."
Cons: "It was too cold."
Cons: "Flight was an hour late. Unprofessional staff."
Cons: "They wouldn't let me on the plane. See about"
Pros: "Direct flight at a great price."
Pros: "Always a pleasure to fly Sun Country"
Cons: "I was one of the last ones to check in on a flight I had already purchased a ticket for in economy seats but had to pay $15 extra at check in for an economy seat. Paying extra should be if I want to upgrade a seat and not for a seat in an area that I already paid for. This was definitely not an upgraded seat. I will avoid flying Sun Country in the future."
Pros: "2nd leg of flight... Again, Everything was great, no complaints. The roomy, leather seats made the 21/2 hr flight easy. The crew was very respectful and professional. The way flying is suppose to be. Thank you. John"
Cons: "No complaints."
Pros: "I always have a good experience on Sun Country."
Cons: "small seats and when we go into the air there were plenty of seats to spread out. The crew should have announced that it would okay to disberse."
Pros: "Great service amd friendly"
Pros: "Flight went on time, the price was great, Appreciated the complimentary beverage, The crew was nice"
Pros: "Quick smooth flight with professional service, would recommend."
Cons: "It was impossible to find a dog carrier that was up to your standards. I ended up settling for something last minute. It would be nice if pet standards were more clearly identifiable."
Pros: "courteous staff"
Cons: "Delayed due to weather. Not much to do there."
Pros: "Great price Easy reservation to make Well organized at the gate and with boarding On time"
Cons: "I did not find that I had any input as to seat selection"
Pros: "Flight was better then expected."
Pros: "Friendly staff. Helpful. Accommodating."
Pros: "The smooth boarding and friendly flight attendants"
Pros: "would absolutely fly Sun Country again! Clean plane. on time. last minute flight was an awesome price!!"
Pros: "Easy check-in at ticketing."
Pros: "Thank you, SunCountry. This was our first time on your airline and I could not have been more impressed. The process was smooth, simple and extremely timely. Also appreciate the allowance of a carry on at no extra cost. The staff was pleasant and kind. We really enjoyed our experience."
Cons: "Didn't get to Denver via Sun Country, please see previous."
Pros: "Short and smooth"
Cons: "Because we booked through a third party , kayak, we could not pre-check in online"
Cons: "We never got off the ground because of mechanical problem. I was sent back to the terminal where I waited in line for 2.5 hours. Finally SC put me on a different airline on a flight that left 12 hours later. No compensation for food or other costs incurred as a result of this problem. I understand that things don't always go right but it is important to provide good customer service on those occasions. SC failed me."
Pros: "The aircraft was convenient"
Cons: "The flight was delayed for an hour and then the bagging claim took too much time so I missed my bus."
Pros: "Everything about the experience was good. The airplane was comfortable and clean."
Pros: "As a tall person I was very pleased that there was enough leg room for my legs to be comfortable. Not only that but the flight left even before it was suppose to, which is also very nice."
Cons: "The food wasn't free, but that was expected."
Pros: "The plane was really clean and they had lots of overhead storage."
Cons: "It was too crowded and cramped and UNCOMFORTABLE and there was a REALLY LOUD kid that would not shut up and nothing was done about it."
Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"
Pros: "Glad we made it back."
Cons: "Flight could have been on time. Attendants in the airline could have communicated much better to give update on delay, but they did not give any information despite several times getting up to ask questions at the main check-in. Many of the passengers were very discouraged. Plane left nearly 2 hours late due to an unclear maintenance issue, paperwork and also no fuel put in the plane until all passengers we on board."
Pros: "Crew was great."
Pros: "Fell asleep"
Pros: "I like the ability to watch movies"
Cons: "The cabin was hot... air didn’t blow well... the crew was abrasive and rude. I asked simple questions and got long explanations for no reason"
Pros: "Crew was excellent especially the first class attendant very attentive and always checking on you"
Cons: "The food needs to be back to normal for first class and also baggage is very slow almost over 30 min wait"
Pros: "The aircraft was very clean, neat and well maintained. The crew was friendly. Process of checked-in luggage was seamless and straightforward."
Cons: "I found the istructions on some restricted items to be confusing and contradictory between instructions at the airport, the AA website and the TSA website. The agent at the counter was well-informed, though, and it all ended up going well."
Pros: "Great crew"
Pros: "Everything was how should be"
Cons: "I like how you are now."
Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"
Cons: "None of the USB outlets were working in isle 7 A-C"
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "More comfortable seats you can sleep in"
Cons: "Spacing people out until this covid is over"
Cons: "Leave a seat empty in the middle could be good for social distancing"
Pros: "Roomy, comfy seats. Thanks for the snack and bottle water provided during covid"
Cons: "Nothing really"
Pros: "Everything was great"
Pros: "Crew was tight, friendly, flight comfortable & painless."
Cons: "The plane had a mechanical issue that they needed to address (due to the fact that they prior crew did not address it) and we sat in the gate for 2 hours waiting. No worries water was offered by crew and the flight had no food."
Pros: "On time flight. We were even a little early."
Cons: "Those seats are just crammed in there aren’t they?"
Pros: "The crew skipped me for breakfast and i had to ask for food."
Cons: "The food was not very good. Bread rolls stale and inedible. The rest of the flight was good."
Pros: "Pretty standard flight"
Cons: "Inconvenient timing and overcrowded with obnoxious children sitting on laps. No attempts made to change their behavior by crew or parents."
Cons: "Waiting for 30 minutes a Dublin to dock."
Pros: "Fine for a domestic flight. Normally, American Airlines offer a small snack to go with the drinks. But on this particular flight, they went the United way and offered nothing but drinks. Crew was pleasant enough during the flight, although they didn't greet half of the passengers entering or exiting the plane."
Cons: "Flight was a little late taking off and therefore getting to Denver. But there was no announcement about it. There was one announcement from the captain, but it was so soft that I couldn't hear anything. Upon landing and arriving at the gate, we stood there for a while with no lights on and seatbelt sign on, but no explanation of what was going on. There was no welcome to Denver message either. Maybe their announcement system was down."
Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
Pros: "Great service in first class"
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."
Cons: "3rd flight in two weeks suck sitting next to a morbidly obese person. They should be forced to purchase two seats."
Pros: "The crew was amazing - agreeing to work extra because it was Christmas eve and they wanted us all to get to our destinations for Christmas. They were very gracious and helpful."
Cons: "We were over an hour late to leave. I understand the reason for the delay because of weather. What I was disappointed in is that the delay was not announced until our actual scheduled time to leave. It meant people coming to pick me up didn't get the change information in a timely manner."
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."
Pros: "Flight crew had a great sense of humor - they were extra friendly while boarding as well, made traveling with AA the best! Boarding was delayed due to previous flight but our pilot even managed to get us to Denver early! Wish I could have this crew everywhere I go!"
Pros: "Flight was on time."
Pros: "it was fine. flight left on time and the crew was nice."
Cons: "that you have to pay $100+ for economy plus to get the legroom you used to get for a regular ticket."
Pros: "Friendly crew. Due to the apparent regularity of excessively delayed American Airlines flights, they had the staff at O'hare bring a cart filled with cheap canned juice and Diet Soda to lessen the blow of their consistently delayed flights."
Cons: "Like every other American Airlines flight I've ever been on, it was delayed. Including the American flight from Denver to Chicago. We pay entirely too much money to these airlines for them to deliver such painfully mediocre service and consistently delayed flights. I recommend that this airline do a SERIOUS audit of their Preventative Maintenance/Service division across their hubs. If I fly American, I would bet my entire checking account that the plane will be delayed well over 2 hours."
Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
Cons: "Missed that flight because my finair was delayed at Helsinki"
Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Pros: "Missed the flight. Money was not refunded."
Pros: "More improved than the last trip I took with AA to Denver. Efficient boarding."
Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"
Pros: "Eventually we made it"
Cons: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."
Pros: "Flight was on time through United since we had to be rescheduled from our original flight with American."
Pros: "Nothing. AA is the worst airline. Period."
Cons: "Rude flight attendants, delayed flight (as always), just AWFUL."
Pros: "Cheapest flight but your interface does not show all the up charges for basics like seat selection or a CARRY ON. If you book spirit you see these options"
Cons: "Be upfront abput all the upcharges and let people select what they want in the checkout process vs finding out at the airport. no on travels without at least a purse and they charge for that. Spirit does the same but you know that during checkout. Had no idea frontier did this with your interface"
Cons: "Check in"
Cons: "Avoiding the 40 minute taxi at departure, and finding better staff. We encountered the worst gate attendant and rude crew members who didn’t sympathize us traveling as a party of 7, with two young infants and one disabled adult."
Pros: "We got delayed because the plane broke down. Everyone else got $100 credit, but I didn't because I booked through Kayak. Could you please give me the credit?"
Cons: "Everything. The staff kept lying about the fueling issue. They kept blaming the fuel tankers being frozen. They said 3 of them came, however i sat on the window seat and only one tanker came. After being delayed for 2 hrs and 15 minutes, when we got to cruise altitude they asked us for money for water. Are you serious? Also i was told that same plane will depart from Denver to Phoenix. I was told the same thing while in Chicago, during the flight to Denver and in Denver. It turns out everyone knew the flight left already from Denver to Phoenix. Needless to say, I won’t be flying with frontier ever again."
Cons: "We were delayed by 1hr and 45 min because a flight atttendant was not at the airport."
Pros: "Getting off the plane"
Cons: "Being in the plane"
Cons: "I had broke my phone coming from a music festival so i had no way to call them, traffic and construction made me miss my flight by 20 minutes and they would not help me get another flight or refund my money"
Pros: "Nothing was positive while using Frontier Airlines"
Cons: "Everything was pretty unpleasant: 1.) hidden baggage fees ($45 round trip would be one thing for a CHECKED BAG, but $90 collectively for the round trip is FRAUDULENT) Especially when most airlines don't charge for carry on bags or it's at least calculated in the final cost. At first when I booked this trip with FRONTIER $180 for my tickets looked like a decent deal, UNTIL I WAS TOLD AT THE COUNTER THAT I HAVE TO PAY $45 each way for a FRIGGIN CARRY ON BAG!! turning my reasonable and anticipated $180 trip turned into almost a $300 (NEARLY doubled my cost!) had I known I could have at least packed more into a checked bag for that price. 2.) my flight was delayed 4 hours on my outgoing flight, cutting into my personal time off and no compensation or even a kind gesture like a free McDonald's sandwich when you land...you guys really have poor quality and seem like you don't really care about the paying customer 3.) staff seemed clueless and didn't know how to answer customers questions as to why our flight was delayed!! 4.) mechanical issues with plane were the cause, or at least that's what the copilot or captain Just HAD TO MENTION TO US RIGHT BEFORE TAKEOFF, causing everyone to stir and raise eyebrows. 5.) to top off him mentioning the mechanical issues they were having with the plane the flight was rough..I've never been more tense or anxious on any of the other 30+ flights I've taken in my life. Pilot didn't seem to know how to handle turbulence."
Pros: "Crew was very pleasant. We were able to board easily. Like the newer seats that don't take up so much space so there is more leg room."
Cons: "Cabin was freezing, until one of the crew came back and adjusted it."
Pros: "Best Frontier experience I've had in a long time. Everything was very good and despite a delay getting the plane to the gate in Chicago, we were able to make up almost all of the time!"
Pros: "The price and schedule choice"
Cons: "They try to trick you into buying other things and speak in a condescending way on the website. There's no entertainment not even a magazine. The seats which are super ridiculously tight don't recline and there's no cushion for your head. You have to pay $3 for a soda and the batteries are so small you can barely fit which is great when there's pee all over the floor. The outbound flight was delayed over an hour with no explanation and perfect weather. When I asked for more water in the tiny cup, she poured it half way. I guess they are really trying to save money. Makes me wonder they took shortcuts on safety to save a few dimes."
Pros: "Overall quickness and friendliness of staff."
Cons: "No free food."
Pros: "Not much."
Cons: "Frontier Airlines Lost My snowboard bag. No electronic system to track bags means you must rely on their human communication, and this is terrible. I can't believe they haven't invested in this type of tracking system....its 2017!!! Very bad customer service. No communication or mis communication on status of lost bag. Really they have no idea where it is. Promises to deliver lost bag at certain times and never do. Took time out of my day to stay home and wait for bag between 12pm - 6pm as they asked. Never showed up. Never called to say they wouldn't be showing up. They did this to me 3 times! It's 1 week later and I still don't have my bag. My ski trip was completely ruined. I've flown domestically, internationally, and I have never felt so uncared for as a customer. Tales of this terrible airline were told to me before I chose it. I can't stress this to any future potential customer. Choose another airline. Not worth it no matter how low the price is. Hidden baggage fees and terrible customer service will get you in the end!"
Pros: "Clean, efficient, cheap. Brand new aircraft."
Cons: "Ridiculously bare-bones plane. Seats don't recline. Tray table is insanely small - barely big enough to hold a Coke that the flight crew charges you $2 for."
Pros: "The Busch league pretzels I didn't get because the flight got cancelled."
Cons: "Not a fan of flights getting canceled with great weather on both sides and other Frontier lines taking off. Pay the extra for American; at least it will leave on time."
Pros: "I am sitting at the gate 4 hours delayed"
Cons: "Nothing what a disaster"
Cons: "We were delayed and received no update prior to arriving at the airport. Our gate was changed suddenly just before boarding time and then waited an additional 30 minutes to board with no information. We then sat on the plane for about 30 minutes, doors locked not moving, again no information. I did finally receive an email update that our flight was delayed after we'd boarded the plane. We are now landed in Denver and just sitting on the plane not moving pushing 40 minutes, what a suprise-with no information."
Pros: "The price of the flight"
Cons: "The fact that frontier will not transfer checked bags to a different airline. If at all possible, I will never fly this airline again"
Pros: "Everything ran seamlessly, I even arrived early on my flight back."
Cons: "The seats seem to be getting narrower and make for a very uncomfortable trip."
Cons: "I haven't even left yet my flight has been delayed for 5 hours. No updates on flight status and all in all its been a stressful endeavor."
Pros: "Steamboat Springs, CO There were many CUBS fans on this flight! Good to leave rainy Chicago & arrive in dry Denver! Even though the plane was late, I was still able to catch my Alpine Taxi to Steamboat!"
Cons: "There should be a way to know when the bathroom is available!"
Pros: "O'hare airport."
Cons: "I was unable to print a boarding pass at one of the many kiosks - it informed me I needed to speak with a Frontier agent. The line for the agents was about 2 hours long, too long to wait to make the flight. After being told by a frontier employee that I'd just want to get in to the line to rebook on a later flight (9 hours later) I proceeded to speak with a momentarily vacant agent who, helpfully, printed and handed me my boarding pass. I arrived at the gate to a closed door and ended up needing to rebook anyway. I decided to just not go on the trip.... wasn't worth having to deal with Frontier 2 times in one day."
Pros: "I like averything about timing and been punctual."
Cons: "You have to pay for everything! The seats are uncomfortable. They should have at least free WiFi, so you feel the pain of the seats!"
Pros: "I really liked the brand new and updated Airplane. The fit and finish was quite nice and the electronics and lighting were nice."
Cons: "The crew was poorly trained in virtually all aspects of their duties. They had no coordination among themselves and ran around like a bunch of chickens with their heads cut off. One attendant yelled at a passenger at one point. They kept turning the lights on and off abruptly and made a HUGE deal about throwing away the trash because otherwise they will get stuck doing it all. The intercom system was also abused as the attendants made, at times foolish announcements, with a different attendant speaking almost each time. One would almost yell while another would speak very softly. The intercom system and speakers on this plane, particularly from the cockpit, when the captain spoke, sounded like it was from the Vietnam War era. For a brand new airplane, this was a disappointing shortcoming in the technology. We experienced excessive turbulance for the majority of the flight as well. I do not know if this is something the pilot is able to overcome but on this flight, it certainly was an issue as i almost had to vomit from all the very abrupt and excessive motion. I would not rate this as one of the better flights i have been on."
Pros: "Seats were more comfortable than I expected"
Cons: "Flight was delayed more than 2 hours."
Pros: "I got from denver to chicago and back to denver."
Cons: "The baggage pricing was unclear about it being only one way. The price difference between Frontier and others was quickly eliminated when we needed to pay for our carry on to fly home. We were also delayed on take off and landing both times and as far as I can tell on every frontier flight I have taken in the past few years. It has come to a head and I don't thing that I will be flying Frontier again, this was the last straw."
Pros: "Once the aircraft arrived at the gate, the crew efficiently loaded the people onboard, and we left very quickly"
Cons: "The fact that there were no updates, until the departure time was exceeded. It was apparent that 1 hour prior to the delayed departure, when the aircraft was not there, that it would be delayed. But no announcement was given to people waiting until after the 2nd departure time, and by that time people were pretty upset."
Cons: "Our flight was delayed, which I understand was due to weather and no fault of Frontier, but I was told, moments before I stepped on board, that my bag needed to be checked. I paid the full carry-on fee but was not credited the amount for having the bag checked. We were then delayed even longer on the runway. The flight itself was very rough and we had about an hour straight of turbulence. Then we landed and were stuck on the runway for an hour and a half! While we were stuck, there was a loud beeping sound that played the entire time we sat there! We received one update from the captain and flight attendants while we were waiting. The flight attendant came on the speaker and told us we couldn't move because everyone's seat belt was not fastened. They were very rude. I can honestly say that I will not fly Frontier in the future!"
Cons: "Delayed several hours, sat on Tarmac for 30 motionless minutes on departure and arrival"
Cons: "I'm still on the damn plane. We've been sitting on the tarmack at the destination for 45 minutes. This is after we took off 3 hours after our scheduled time. It's 12:47 am and they claim they didn't have a gate ready for us. Is it really that busy after midnight? Um no. Frontier is just incompetent. Beyond incompetent. The "savings" aren't worth it. I wouldn't fly Frontier again if it were free. It's 90 degrees on the plane and they won't even give us water while we wait. It's borderline inumane."
Cons: "horrible accommodation theres a reason the flights are cheap they charge 45 bucks to check a bag so if u have to check luggage u might as well get a better airline. they had only like 3 gates at the airport boarding and exits u have to wait an hour and half on the tarmak. also flight got delayed and the didnt even say anything until it was our original departure time"
Cons: "We landed in Denver and landed a little behind schedule. The flight was below average as the pilot was navigating in "bad" weather. It was not even raining. Once we landed the pilot continues to get on the radio to tell us we would be sitting for 10 minutes. After over an hour we finally moved to a gate. Now that we are over 1.5 hrs after our schedule time frontier took over another hour to get the bags to baggage claim. This is embarrassing for a company that is inflexible in changing flights, charges you to pick a seat, charges you to check a bag, and charges you to carry a bag on. They should return all their customers money from this flight I will not be flying frontier again."
Pros: "Newer aircraft."
Cons: "Had to pay for sift drinks, sparking water, etc. No entertainment. Seats do not recline."
Cons: "I've always been dedicated to Frontier but am quickly losing hope. They gave our gate away to another flight that was 3 hrs late. While boarding that flight, the gate attendant announced the Captain was on the wrong plane so passengers deplaned and started over. Our gate changed eventually. When arriving, our gate wasn't ready, and the crew had difficulty pulling in. We had a 2 hour delay with 40 minutes waiting for our baggage. Very poor communication. We found out more info on line than at gate. This was coming home. My story getting to Chicago on Frontier was as bad if not worse. Many other stories were being shared as well. Sad to see an airline that fought so hard to survive treat their loyal customers like this."
Pros: "The pilot was very informative and comical.It was a very pleasant experience."
Cons: "The seats are a little cramped."
Cons: "delayed two hours and were not kept updated, checked suitcase was torn when we picked up at baggage"
Pros: "New airplane"
Cons: "Should have been notified before heading to airport. No one wants to sit in a airport for three or more hours."
Cons: "the fact that i was delayed more than 5 hours on the departure and more than 1 hour on the way back. Why is there an option for entertainment when none is provided? Also you need to pay for the food"
Pros: "The crew was great. That's about it."
Cons: "The plane had to turn back in the middle of the flight due to a mechanical issue. We were boarded on a new plane relatively quickly so that was nice and appreciated."
Pros: "Animal picture on tail of plane"
Cons: "20 minutes into flight had to return to Chicago due to mrchanical problem. Then had to wait 3 hours in terminal before could board new plane. Got to Denver 3 1/2 hours after expected arrival. Then wasn't even offered something free to drink on new flight. Bad PR for airline."
Pros: "The lady who got placed next to me."
Cons: "Getting onto the flight not actually having a seat or boarding zone on my ticket. Also the trays are completely useless. And the on board food and drinks are Way over Priced and wasn't offered until almost the end of the flight. Over All I wouldn't choose this Flight again."
Pros: "Staff was professional and helpful"
Cons: "Seats too close to each other. Chairs hard. Cleanliness marginal"
Cons: "Flight got cancelled, the trip I planned 2 months in advance and they said they couldn't fly me out till Monday and it was Wednesday, Frontier sucks"
Pros: "Good flight"
Cons: "Just remember, you get what you pay for. My flight was $148 from Denver to Chicago on Frontier."
Pros: "The initial ticket price"
Cons: "The add on for a checked bag - $40! AND THEY wouldn't accept cash even though it's "good for all debts public and private"."
Pros: "Initial cost of flight. Later disappointed that it was as expensive to check three bags."
Cons: "Seats were uncomfortable, mere plastic shells compared to other airlines and seats in our area did not recline. Very little legroom as rows seemed to be compressed. Being told we had to pay for checked or carry on luggage on-line so we checked three bags since we had to check one anyway. Then noting other passengers getting on the flight with bags they were putting in upper compartment without seeing how it had been verified that they had paid to bring on luggage to put in the overhead. I feel like a schmuck for paying for bags when it did not appear anyone was checking to see who paid and who didn't. Not even soft drinks were free."
Pros: "2 of 2 trips, over an hour late due to time sitting on the tarmac."
Pros: "Easy check in, we took one check in bag instead of three carry-ons and paid online to keep the price under control."
Pros: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."
Cons: "I will never fly Frontier again. Poor customer service. Poor baggage handling. Poor timeliness of flight and baggage delivery. Poor communication of flight delays and baggage mix-ups. Understaffed. Undertrained. Poor seats, particularly considering I paid for the best. Inadequate compensation for 8+ hour delay and missing baggage for 3 days. After all the nickel and diming for seats, baggage (checked AND carry on) it would have cost me less to fly my preferred carrier and avoided every hassle, not to mention the inadequate compensation (again). Horrible, horrible experience."
"This flight got cancelled at 3am the morning of my 9am flight. Their site crashed while trying to rebook and it deleted my credit without booking the new flight. It took me more than a week to get confirmation of my refund. Spend the extra hundred bucks to fly American or delta or whatever."
"Everything is bad"
"Didn’t even get to use the flight because Spirit sucks ass."
"See earlier remarks"
Cons: "How about net time you guys not cancel my flight and reschedule me for one a day later."
Pros: "The crew workers were amazing nice pilot was driving safe amazing customer services !"
Cons: "Y’all did amazing !!!!"
Pros: "Flight was on time and very smooth"
Cons: "Everything was great"
Cons: "Horrible company"
Cons: "Better seat"
Pros: "Crew not nice! Very rude and not helpful"
Cons: "They charge money for everything and not help"
Pros: "The worst company EVER"
Cons: "The worst company EVER"
Pros: "Arrived to our destination (DFW) on time"
Cons: "I didn’t have a problem flying Spirit Airlines because on their site they had advertised that the middle seats of their flights were going to be left open for passenger safety due to COVID-19. I was in for a surprise once we boarded because they had the plane packed. Majority, if not all, of the rows were packed. I do not recommend and will not be flying Spirit again. It’s not worth the little money saved."
Cons: "Not have someone in the middle seat during a pandemic."
Cons: "No social distancing, every seat was taken"
Cons: "Overall great experience. Thank you."
Cons: "Way too many passengers"
Pros: "The crew was nice."
Cons: "Not having a 3 hour delay would’ve been nice when Frontier was going to the same location at the same time and they had no delay."
Pros: "I liked getting off the plane and leaving those incompetent employees behind."
Cons: "First, I was charged an extra $55 for an overweight bag when I’d already paid $30 to check it in the first place. Then, every employee I encountered acted like a miserably underpaid two year old who was forced to be there. Slight advice: if you didn’t make the price of the flights so “cheap,” you wouldn’t have to overcharge for any and everything else related to the stupid flight. The incompetent, unpleasant employees just added insult to injury. THE worst airline I’ve ever had the displeasure of flying with."
Pros: "Flight took off and landed. Glad it was my wife sitting next to me."
Cons: "Carry on bag? Extra $. So we combined our regular carry on into one and checked the bag. Price for the one bag was as much as my ticket. Return flight ticket counter agent SO hates her job. She was miserable. We were standing at the stanchion, waiting for the next agent to call us. She just stood there. Made eye contact, smiled and gestured to ask if she was open... Blank stare. Minutes later we walked up and she was open. Charged me even more for bag than flight down. Didn't buy anything on trip and bag was magically 15 pounds heavier than the flight down. Also got "hit up" for money by fellow passenger. Don't mind helping, but story was suspect. Anyway, I'm only going to use Spirit as a last resort in the future."
Cons: "Did not like that it feels like a bait/switch to shop for flights, then highly up charged for things that should be included. Like being charged to check in... Isn't that covered when a ticket is purchased?? I purchased through Kayak and find out later that we can save money by doing everything ourselves online or at kiosk. Then watch all staff sit around and socialize while we over pay. Why have a staff at all? I had to pay to sit in exit seat then asked to assist in emergency. If occupying those seats... Why do we have to pay extra? I guess not what I had in mind. I will choose different airline next time. I paid more to fly my bags than it cost to fly myself. Don't understand!"
Cons: "Being charged for baggage"
Cons: "We were delayed for about three hours but there were no announcements or screens displaying that information. There was no indication that we were even at the correct gate. People had to walk up one at a time and ask to confirm what was happening and that we were all at the correct gate. Two hours after our flight was supposed to take off, there was finally an announcement letting us know that there was a delay and our gate would be changed so we needed to move out of the way so another flight could use the gate, but not to too far because they didn't know when or where our flight would be leaving from. It was chaotic and disorganized for no reason. I understand that delays happen but the lack of communication was unacceptable."
Cons: "I bought this ticket directly from spirit. They scheduled my connection such that it would have been impossible to make. Apparently this was an "unforeseeable circumstance", so I was offered no accommodations even though there were no alternate flights available until two days later. The agent I spoke with changed his story about what could be done every time we spoke, and when I requested a refund, he was unable to print a receipt or any kind of confirmation paperwork or email whatsoever to prove to me that my ticket had been refunded. He was also unable to tell me the amount of the refund. I simply had to take his word for it that Spirit would process my refund for an unknown amount within 5 business days. Needless to say, i have doubts. This was absolutely unacceptable. I was forced to pay for an alternate flight on a different airline, and pay for an airport hotel for the night. I am beyond furious with spirit airlines and I have received unimaginably terrible customer service."
Cons: "The price of the flight was relatively inexpensive, however, after paying for a second carry on, checked bag and overweight checked bag (40 lbs not 50 lbs), this flight was WAY more expensive than other carriers with the same luggage. The bag fees were never explained during the booking process. The flight was delayed almost 2 hours due to other Spirit delays to Ft. Lauderdale, thus, instead of paying hotels and rebooking Spirit customers, Spirit decided to wait until every passenger boarded -- not caring that customers were missing connections in Denver. The ticket agent in Ft. Lauderdale was a right miserable so and so. I'll never use Spirit again."
Cons: "I know Spirit offers low fares and in return you pay for everything else, seats, carry-on bags, boarding passes (if you don't print yourself), drinks, etc. In knowing this I did my due diligence before this flight to make sure I wasn't going to be charged for things like the size of my purse (I measured it), etc. Upon check in for this flight, I was informed that I owed $30 because my checked bag was 43 lbs and Spirit has a weight limit of 40 lbs. The other customers in line were just as shocked. To me, the standard is 50 lbs. With that being said, in my research on Spirits website this was not clear. I think this sort of fee should be much more prominent. I am a "prepar-er" if you will and for me to not know this charge was coming tells me Spirit most likely makes a lot of money off of passengers regularly having to pay this unexpected fee at check in. The ticketing agent told me it happens daily after I asked him. This feels a bit like a scam, in my opinion. Spirit will say "It's on our website" and I'm sure it is but again, I don't feel like this charge for a weight that's standard is 50 lbs is clearly called out to passengers. I'm fine with no frills, I'm not fine with unexpected charges that I feel are under the radar until the 11th hour when you have no choice but to pay or repack. Uncool, spirit."
Pros: "The flight crew were very nice and professional"
Cons: "The check in process was horrific. Their website was not working so I was forced to spend more to print my boarding pass at the airport. I had no idea Spirit was going to be so uncomfortable. I really think a disclaimer in large print should be available prior to booking with them. Something like Attention: the flight you are about to book comes with very small, unpadded seats crammed closer together than most airplanes. You will be physically touching every person you sit next to. Even if you are a skinny person. The seats do not recline there is no Wi-Fi or on board entertainment. You will be nickel and dime to death so that in the end you won't actually be saving as much money as you tjought."
Cons: "The ticket appears nice and cheap. but it isnt. they charge you 55 dollars for a checked bag, another 55 dollars for a CARRY ON bag, AND their weight limit is 40 LBS instead of 50LBS, so if you have a normal checked bag it's actually going to be almost 100 dollars. If they could have I am sure they would have charged me 25 dollars for a seat-belt and charged me 10 dollars for using the airplanes bathroom. They are the epitome of money grubbing cheapskates. this is not to mention the seats being at least 4 inches closer together than any other plane I have ever been on. crammed in their like sardines. Spirit airlines is a complete pile of $hit and I will never be flying with them again."
Cons: "We checked in at the kiosk and then got in the baggage drop line and it was an hour long. Fortunately we were two hours ahead of schedule so we made our flight no problem. The poor couple in front of us missed their flight and was told that it was their fault by the front desk. The front desk person said that they had called for their flight and they should've responded. I can tell you that no one ever mentioned any flight. It wasn't like the line was to check in, it was only to drop the bags and it took forever. Very poor service and I feel so sorry for the people that we're headed to Texas and Missed their 7 o'clock flight. I find it also misadvertisement that we paid $49 for the flight one way and then had to pay $55 for the carry-on. Really the flight was for $104. Next time I will check for all and any options instead of Spirit and be willing to pay more money To go with another airline."
Pros: "On the opposite side of the helpful/friendly spectrum -there was one employee who heard my story and offered to let me use one of his free flights if I was charged for some reason. He waited while I went through the ticketing process again. That was VERY generous. I wish I had taken his name down."
Cons: "Did not receive a notification that my gate had changed to an entirely different terminal and I missed my flight. There was no way to even know/find where my new gate was located. They only had one Spirit employee at the gate that was on my ticket and she was busy checking the people in for another flight. Ladies at the correct gate were not friendly or helpful. Paid $200 to stay overnight in a hotel and I missed a day of work. The check-in/ticketing area for Spirit was a madhouse."
Pros: "That I arrived to my destination in time and as scheduled."
Cons: "There was no indication anywhere in the reservation process of the costs of bag checks and the "privilege" of a carry on. I was also never sent an email prompting me to check in online and check bags there. (I'm told it's rather cheap if you do it that way) Instead, I was greeted with a 49 dollar fee for my carry on, and 53 dollar fee for my checked bag. That was bumped up another 30 dollars when I discovered bags above 45 lbs are charged extra on spirit. I ended spending more than twice the value of my ticket just for bags, for markups I was never told of and could not of reasonably anticipated as a consumer. This, combined with less than professional conduct from spirit flight attendants, fellow passengers, and the ridiculously uncomfortable conditions on the plane, means I will never be flying with spirit again, and will trust kayak much less. As a comprehensive trip planning service, kayak should be able to generate plane travel costs, and have options to include associated costs such as baggage, with the price of the ticket in flight price tracking. This is a necessary feature for any company that provides a service like Kayak."
Cons: "I flew spirit to Detroit last week, and after getting delayed 18 hours I finally made it. Now, currently sitting at the airport, my spirit flight home to Denver has been canceled at least 10 minutes after we were suppose to have boarded. I have been at the airport for 5 hours and have been yelled at to stay back from the counter and not to ask questions or else we would just be delaying the process. After about 2.5 hours of waiting, we finally got a number to call to re-book, which still took over an hour. This has been THE WORST airline experience I have ever had. If I were representing this airline I would be ashamed of the horrible service it provides. I genuinely believe I deserve a full refund for my flight (even if it was re-booked)... not just given an apology voucher because I promise I will never fly spirit again."
Pros: "Loved the flight attendants. Very helpful and grateful they were willing to help me relocate to another seat forward of the rear."
Cons: "When I went online to purchase a seat the only one showing available was 28E at the far back of the plane. When I entered the random choice the assignment was 26C.... why was this one not shown??? And why couldn't I purchase a seat forward of the rear??? This flight was half empty. Thankfully the attendant moved me up to Row 11 which was totally empty. I do NOT like sitting in the back of the plane and that is why I try to purchase a seat over or forward of the wing. NOT a happy camper over this."
Pros: "The price initially"
Cons: "The spirit luggage check in delayed me (the 120 minutes early I was there) before the flight - standing in line - by the time I got to the ONE gate agent she said I was too late to catch the flight and admitted it wasn't my fault but I would have to pay an additional $170 to book the next flight which was the following morning. Down hill from there. It took me an hour waiting on hold to speak to someone on the phone. The representative & then her supervisor could care less, by that time the rebooking charge had gone up to $215. It cost me $300+ to last minute book a low price room for the night, taxi back and forth from the airport (I had already returned my rental car). That doesn't include the return flight I paid for on a different airline or the refund I should have recieved for the RT trip I already paid for. Shameful (non)service spirit!!!"
Cons: "Online check-in did not work, app check-in did not work, kiosk check-in did not work. Despite efforts to save money, I was forced to pay over $110 in additional fees. Service counter attendants were not friendly. I asked if I could fly standby on an earlier flight since I had gotten to the airport 4 hours early. I was told "This is not Southwest, you can't get on an earlier plane without paying $120 for it". Flight was changed to a new gate but wasn't updated on the monitor. I had to check flight aware to see what gate we were at. Flight attendants were rude and boasted about being the youngest flight crew in the sky, which is nothing to boast about. There are many veterans of the sky that exhibit amazing customer service and flight expertise. This Moto degrades those who have spent 20 + years in the sky making sure we are safe and comfortable. I would rather have a former fighter pilot with combat experience flying my plane. So spirit airlines, do I think you being young is an advantage over the other airlines, No. I care about customer service and safety. And I have yet to feel that from your airline. From the check-in counter to the flight attendants, the staff treats customers without respect and then charges you for it. I'm done."
Cons: "I fly a lot. I took spirit because of the great deal I got, but will never fly them again no matter what. I will pay more for a flight because of the poor customer service. My flight was cancelled after being delayed after 10 mins. This is was about my 10th time flying the airlines, I was trying to give them a chance, and every time have had serious problems. I work customer service and understand how annoying these message are and realize there will probably be nothing done about how I feel and the poor service I received, but really this was a horrible experience. Lucky I am savy at finding new flights. I stood in line to change mine while on the phone with spirit and lucky cancelled the flight with spirit. I had to rebook with a different airlines. The difference between the flight was $240. My husband rebooked it for me while I was on the phone with spirit. Never again will I fly this airlines, no matter what I do!"
Pros: "Was able to get a flight on relatively short notice at a decent fare and without having to switch between carriers."
Cons: "Baggage restrictions and fees are absurd. Standard carry-ons are charged for (you can bring your one 'personal item' free of charge if it's small enough). A single checked bag is $51. Most carriers offer your first checked bag for free. Add $50 to your fare for a bag and see how competitive Spirit really is. No complimentary snacks or beverages---a soft drink is $3. Seats are very tight, unless you pay for an upgrade. Need to fly fast and don't need luggage, or expect basics like nuts and a cup of soda, then Spirit may be a cheaper carrier. Add the 'ala carte' items-like luggage-and the fare becomes average."
Pros: "Overall this was a bad experience. Spirit forces you to pay $55 for a carry-on bag. I suppose I should have known this already, and I'm sure it was in the fine print of my ticket. So partly my own fault. But when you add in all the fees Spirit nickel and dimes you for, you could have purchased a ticket with a better airline for same price. In addition, the boarding process was slow and the staff was unprofessional. The flight attendants were rude, the seats do not recline at all, and I could feel a hard metal piece inside my headrest. I asked for a pillow but the flight attendant said none were available. I will not be flying Spirit again unless there are absolutely no other options."
Pros: "Never fly this airline, they are horrible! I called several times about my flight because I knew I would be late trying to make the flight and they were rude. Customer Service is horrible. They cheat people out of their money smh. Terrible. I'm currently looking to sue!! Don't fly with them. No matter how cheap it is. Fly with Aleigant or Frontier first. Least they won't just keep your ticket money if you miss a flight they will make amends. SPIRIT is tacky, classless, and just overall a terrible airline. They need to be out of business. Seriously. Don't say I didn't warn you!"
Pros: "To upset about what went wrong to think about any thing positive."
Cons: "Flight was delayed for so long, that when we factor in the time that it toke to wait plus the two hours that I had to show up in advance plus the 45 minutes that I had to wait for my luggage, it would have been more convenient to drive From ATL To Tampa, The reason given was that there was no crew to flight the Plane, I missed the meeting I was supposed to be attending, so, I ended up just flying to Tampa For the pleasure that it is to fly in Spirit where they nickle and dime you for every single thing even if your flight is delayed for the same length of time it would take you to drive to your destination."
Pros: "Not one single thing!"
Cons: "Having to fly on Spirit, your crooked, deceitful, poor customer service ways. You are the bottom of the bottom! I can't believe that our government allows you to stay in business. Your planes are dirty, reeks of puke, and unsafe. It's only a matter of time before people start having health problems because of your dirty nasty planes and before the planes start falling out of the sky because of the old, poor maintained planes. Do us a favor and merge with another company who knows how to run an airline business like Southwest, American, Delta. Better yet, just SHUT DOWN!!!!!!!!!!"
Pros: "The flight attendants salvaged the experience. I think weather delayed the flight, but the info provided before getting on the plane just made it seem like the pilots just weren't there. Couple that with discussion about how often Spirit is not on time a lot, led to a frustrating experience. Finish that off with boarding onto a plane that wasn't running, a/c was off and pilots still weren't there. Flight attendants jumped on it. Apologized for the inconvenience multiple times, kept everyone updated on efforts to get a/c started, passed out water, very friendly. Kudos also to the pilots who came in from Vegas and were supposed to be done for the day. They got on our plane and flew us to Tampa. I would guess that they didn't have to do that and if they had not, we may have been further delayed. I generally fly Delta. Had the on board experience not been what it was, I would be a one & done flyer with your airline. I will try you again based on the actions of those mentioned above."
Cons: "Gate personnel could have provided additional details and communicated better. It was just like, well we're delayed....sorry. Deal with it."
Pros: "Overall the web site looks like it was successfully intended to be attractive and it contains all the needed info."
Cons: "*Promising to answer a question "within 48hrs" is NOT OK when it is about checking in. *We SHOULD NOT have to register in order to be able to check in. Why is more than conf # and name needed unless it is to be shared or sold? *The needed info is scattered in many places on the site eg bag size, weight, and prices. *I was charged the "at checkin" price when I used the add baggage link before starting to check in; b/c I was within 24hrs? Purposely didn't start to check in yet so I wouldn't get the higher price."
Pros: "There was a Hispanic gentlemen who told jokes over the intercom and was very nice to passengers"
Cons: "In general, the flight crew seemed jittery, restless, chattery. They seemed unaware that it was an early morning flight, and passengers might be trying to sleep. The lights were turned on halfway through the flight, which seemed inappropriate for those who wanted a quiet morning to sleep. I was in the last seat in the back, and the flight crew would keep shifting around their own luggage in a disruptive way, chatting at a higher volume than appropriate for sleeping passengers. And collecting trash every five minutes seems a bit much. Overall, the experience was the worst flight experience I ever had."
Cons: "Check in at Atlanta airport was a mess - there were several lines and it was not clear which line i should take to check in for my flight. Despite i arrived 2 hours before take off, I almost missed the flight."
Pros: "I like getting out of the airport and vowing to never fly Spirit again."
Cons: "Spirit's computer system had an "error" which marked me as a security risk. I had to go through intensive security screening TWICE. I was given a hand written ticket that was not honored at the gate stating their computer error has blocked me from flying. With this status I was unable to take my flight or rebook one. Luckily I got a full refund. Definately not worth the hassle and airport drama I will NEVER fly this airline again. I feel sorry for their employees who have to deal with such a shitty system."
Cons: "This is the ONLY airline I have ever used that did not check to see if any missing passengers were going through checkpoints. They left about 25 of us behind because we were stuck in TSA. The flight that left later to Detroit did the same thing to their passengers. The staff was incredibly rude, if they rolled their eyes more than they did they may have fallen out of their heads. They had the attitudes of spoiled teens that were working as punishment for something. The flight itself was alright, but even the attendants were unpleasant. I ended up stuck in the airport alone for seven hours, some people were told they had to wait until the next day! I've flown many times and this is the ONLY airline I have ever seen that did such a thing. I will NEVER use them again, nor will I recommend them."
Pros: "If you're interested in a quick flight- UNDER $300 almost ANYWHERE**, THIS is the airlines to fly.. It's simple, fast, and got to my destination with little to no hiccups*"
Cons: "Wow, the comments below are all similar.. Look, Prices should be announced as: (ex) Atl to Orlando $160+baggage.. <--- I've heard SO MANY complaints from passengers about baggage fees.. Look, If it's one of the only ways to get extra income, then a simple carryon fee for $25 should be attached accross the board* Even IF someone didn't have a carry on, the $25 should still be within the ticket- THAT WAY, you won't have disgruntled customers having to cough up an extra $50-100+ at the check-in.. AFTER they probably spent too much on their travel.. (Not saying only poor people take Spirit, but there IS a reason people fly with them.. Because it's supposed to be economical*"
Cons: "Arrived and Checked in over 45 minutes prior to boarding time and were told our luggage could not be checked even though our checked bags were already paid for. Then our flight departed early from the terminal without notice causing us to miss our flight. Spirit employees working at the terminal refused to help us find a different flight and told us we would need to go to the check-in counter at the entrance of the airport to find a new flight. The next available flight to Chicago was the next day so we lost a whole day of our trip. The next day our flight left early again, but we were there in time. Unfortunately my checked luggage was lost. I will be avoiding Spirit airlines if at all possible in the future. The extra cost of other airline companies is well worth it."
Cons: "This was one of the worst flight experiences of my entire life. I had to pay almost $200 in extra fees, which included everything from checked bags, carry on bags AND seat selection. Their website is awful! It took me over 2 hours plus 2 customer service phone calls before I was able to check in for my flight. Completely disorganized at the airport. Under staffed. We arrived 2 hours early and barely made our flight. We were in lines so long we barely had time to use the restroom, let alone find any kind of food for the flight. Upon boarding, I witnessed one of the flight attendants being extremely rude and hostile to a female customer who was talking to her friend about how bad her Spirit experience was. A supervisor came back and instead of reprimanding the rude flight attendant, she told all of us that if the flight attendant didn't feel "comfortable" with any of us, we would be "removed" from the flight! The flight was delayed because they closed the cabin doors before 10 additional customers were able to make it through their ridiculous lines. Instead of apologizing for their incompetence, they blamed the customers for being late, despite the fact that at least one of them initially arrived at the same time we did (2 hours before the flight)! Oh and the flight itself was rickety as hell with screaming babies everywhere. I'm absolutely DREADING the return flight home. This is the worst airline ever and should be shut down as soon as possible."
Airlines flying to Denver have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Denver
Masks required on board, masks provided on flights to Denver
Social distancing seating
Middle seats unavailable to book on flights to Denver
Testing for antibodies, testing for symptoms for flights to Denver
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