Staff is extremely friendly and hotel is very clean. Prices are really good. Really nice location with nice dining options.
Beds are absolutely positively horrible. They are supposedly adjustable but it's the cheapest version of adjustability available. It really sucks because the hotel is really nice in every other aspect but when you can't sleep comfortably it kills all the other good feelings you have about the place. I think you should invest in a better adjustable bed or go to a regular mattress because what you have now is just horrible. I stayed for an overnight getaway with my wife for our anniversary and it makes it horrible when the most important thing is extremely uncomfortable.
great place for our vacation
The friendliness of ALL the staff. Everyone greeted us from the lowest worker to the highest. That was most notable. clean and well maintained hotel. Meals from the dining room was excellent, beautiful decor.l
Clean Hotel/Helpful Employees --Musty Smell in Our
The staff is very friendly and helpful. The beds are comfortable and the bedding is clean. Overall the room was very clean and the location was convenient for us.
Our only complaint is that the room smelled very musty. We had the window open the entire time but unfortunately it only opens about 3 inches – wasn't enough to circulate out the odor. In all fairness we did not tell the staff at the hotel, nor did we give them a chance to fix this or change our room. We were so tired when we got in we didn't have the energy to make any changes. It's possible our room was the only one that was like this.
The room was very clean and they wash ALL linens between guests.
My husband had a good night's sleep but the mattress was so very hard that I could not stand it and sat in the chair all night. I did not sleep a wink.
At the Hilton Garden Inn Devens Common, we offer the most inviting and relaxing accommodations in Central Massachusetts - and a new concept in a world of ordinary hotels. Located in a quiet New England setting 35 miles from Boston, our stylish hotel turns your trip into a memorable travel experience. Our spacious accommodations in Devens offer great amenities like free high-speed Internet access, mini-fridge, microwave, and plenty of comfortable, flexible seating. After a great night's sleep with our Garden Sleep System beds, get a great workout in our fitness room, take a dip in our indoor pool, and refuel in our full service restaurant, or stop by our lounge to unwind. Wanting to stay in, have room service delivered right to the comfort of your room. If this isn't enough, travelers will enjoy access to a complimentary business center, 24-hour pavilion pantry, and a 24-hour guest laundry. If you are planning a meeting or social event, there are meeting rooms with over 3,000 square feet of flexible meeting space. Inside our Hilton Garden Inn hotel in Devens, guests can enjoy full service restaurant, serving breakfast, lunch and dinner, room service as well as a full bar. Whether business, vacation, or a weekend getaway brings you to Devens, our staff look forward to welcoming you to the area.
Based on 445 reviews
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