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very comfortable & clean beds, nice breakfast for family
very friendly owners, helpful and efficient, quiet location
Ich empfehle unbedingt dieses Hotel! Meine Mutter und ich fühlten uns ganz wohl hier. Great Hotel, super friendly, we felt very comfortable here and were sad to leave when the time came!
The kindness of the hostress and the facilities provided.
Breakfast was good value, room was comfortabe and clean. Owner had not registered your booking therefore after a tiring 5 hour drive we had no room in which to relax but had to go for a walk for an hour before booking in properly. There was nowhere to get a coffee or a drink of any kind in the village, & our hostess even charged us for a bottle of water & a beer There was no offer of compensation for the inconvenience & distress caused. We also noticed that the price shown on the brochure there is lower than we paid through your agency! Altogether we were not happy with this situation.,
The hotel was clean and comfortable and was easy to find. The staff were friendly and helpful. The breakfast was of a nice selection. A little dated perhaps.
The host was so nice and room was beautiful and comfortable. We enjoyed the breakfast very much and the host even called friends to play music for us as she heard it was our honey moon trip. It was really a sweet memery.
very hospitable, quiet location, value for money soundproof from inside needs to be improved
We very much enjoyed our stay. The host was fantastic, spoke fluently french and english. She was very friendly and helpful, knew the area very well and could point us out to the best things to see. The beds were clean, and the room was cleaned daily. There was a good choice of food for breakfast. We received a card which made all public transportation in the area free, which was a big plus. It's only very minor: We weren't used to sleeping on pillows stuffed with duvet. There was nothing wrong with the pillows themselves, but it's disconcerting if you're not used to it, so I'd advice to bring your own in that case.
clean, friendly helpful staff. good location. lovely breakfast buffett. elevators and parking were horrid. They do have a free parking garage, but it is very difficult to maneuver in, weird angles, always full. The elevators are extremely old and slow, not at all sufficient for the size of the facility. We spent a good deal of our stay either trying to park or waiting for an elevator.
the bar room was old fashioned
As we are a sporty family with older children the swimming pool and spa area, bowling alley and snooker room were great for keeping the children happy Location was much more remote than we expected
Big clean rooms with balcony and beautiful view. Great value!!! Spa area small
Comfortable, spacious room, nice view when it wasn't raining. Price was reasonable ... good value for the money. Breakfast was very good. Easy and hassle-free to take the streetcar into Karlsruhe for shopping. Parking was very difficult for an SUV (our rental vehicle) in the parking garage. Sometimes parking was not available at all in the parking garage, but there was no way to know that until you were in the garage and then it was difficult to manoevre to come out. A map showing where you can park for free close to the hotel would have been very helpful. Manager/host in the dining room was quite rude and abrupt when we said we didn't want to have dinner there (it was crowded, no personal space for quiet dining). Internet WiFi in the room would have been a lot more convenient than having to sit in the lobby area.
Friendly staff, nice breakfast
The hotel staff was frendly and soficiant.We really enjoy staing in Treff Hotel, for this small town-Bad Herrenalb, they have everything, to make you want to come back. Lack of parking spaces if you arrived at late evening or weekend.
Warm welcome from reception staff. Free parking. Good spa facilities. Good buffet breakfast, which, although slightly more basic than at some hotels, had plenty of choice, including for myself, a vegetarian.
A lovely place to stay. Friendly staff who speak good English. Wellness facilities good. Free local transport whilst staying in resort. would use again. Had to pay for use of hair dryer.
Good facilities and easy access to town and facilities.
Very friendly family running the hotel, breakfast is nice and time is flixble. Car parking is not the preferable one especially for those who needs their cars every now and then.
The location of the hotel is excellent as in the centre of Bad Herrenalb and the view from the balcony (where you can smoke!) is beautiful. For the price obtain thru Booking.com (the price at the desk reception would have been 10 Euro higher) the location and room facilities are very good. Poor English at the reception...a bit hard for no German speakers
The staff were excellent and very hepful with a good breakfast. The garage is being accessible by a lift is an adventure in itself. Quite a challenge to use. The charge is therefore high. The hotel is in need of modernisation.
The breakfast and the environment and the service It is too far from the training place
good breakfast poor parking, poor view from hotel room
The staff was delightful. Liked the fact that the room had hard wood floors verse carpet. We didn not like the cleanliness of the hall way carpets, the room was a nice surprise after the reception and halls.
Very central in the resort and excellent room and breakfast Bizarre arrangments for car parking - car lift to undergroung garage. Difficult to understand if I had not spoken german.
The personnel was very, very friendly :) The breakfast was excellent. The room was relatively big, nice and clean - and quite silent. We really enjoyed our staying there. The hotel do not have a parking place of its own, but we found a place for the car near by.
The Sunday night was very noise because of the disco bar party and I could not sleep that night ..
The second year running that we have stayed here and this time was even better. We had a lovely room at the front with a balcony overlooking the pretty little town.Breakfast good. This year I mastered the entry system for the garage without a problem.
the owner was amazing nothing was too much trouble we were on a motorcycle and were made extreemly welcome [ roads were brilliant also right on the doorstep ].
This guesthouse was very quiet and peaceful. The atmosphere was relaxing, a nice change to life in the fast lane. I will definitely be back, they were very nice.
The hotel owner was welcoming and eager to be helpful. Unfortunately the hotel is past its best and in need of some refurbishment.The food was the worst I've ever been servred in Europe, we had to make alternative arrangements for our second night as there was nowhere else to eat in the immediate vicinity.The towels were in dire need of replacement and quickly became quite smelly when used.Its a great pity because the building has good potental and the owners were very friendly.
Good, clean rooms in the center of Bad Wildbad. Good parking facilities. Nice atmosphere. Simple but adequate restaurant
Proximity to the spa. Horrible customer service, as in none. You cannot check into the hotel from 2 pm to 5:30 pm. Upon arrival there is no note, sign, or any form of communication letting the guest know check in times. The doors are locked and no one answers the phone. The owner is slow, rude, and uncompromising in other words; mean. It is your responsibility as the paying guest to read the rules prior to and immediately upon arrival, know the house rules, and adhere to them. The breakfast is one of the most minuscule I've experienced in Europe. We visit Bad Wildbad often and will never stay at this property again!
Quiteness,,panoramic view, the owners care. I just fall in love with this city from first sign. I came late and owner was waiting for me, my room was absolutely astonished, view from balkony, just from bed I could see mountains with forest and crawling train by mountain, the hotel is just sinking in flowers, calmness everywhere; in room, in hotel, in restaurant. The breakfast is fresh and you can have amazing lunch or dinner in local restaurants for around 10 euro. Everything is close , easy to reach, I left part of my soul there. expensive internet
Hotel Sonnenhof was easy to find, and well located in the lovely town of Bad Wildbad. The friendliness of the staff was outstanding. Rooms were very clean, simple and well equipped. It was a lovely stay and at a good price.
There is a very friendly atmosphere, the hotel has very clean rooms with bed linen changed daily. The provided breakfast was very good, and the hotel owners were very friendly. We had a very nice bar b q and drinks provided by our hosts on our last day. It was a very enjoyable stay and the hotel is highly recommended. Everything was fine
Herbert was very helpful. He made sure that all of our needs were met. There was not one thing that I liked about the hotel.
The Owners - Frau & Herr Herbert Munde were excellent hosts
The hotel is centrally located in this small town. The owner gave us a great recommendation to one of the local restaurants for dinner. Our room had a nice view of the city. The hotel owner did his job for us but was not friendly. The parking can be a challenge for some people. We're allowed to park in a school lot across the street and up a very steep hill.
Only stayed overnight but location of hotel in this Spa Town excellent with good restaurants in walking distance.
Within walking distance of Palais Thermal - a must in Bad Wildbad
very quiet hotel; central hotel
Great location as it isn't far to walk to everything. Nice room and the staff were helpful.
calm, no traffic to it
The Staff was extremelly helpful, specially at the Reception. We got an answer for all our questions and valuable information to make our stay a pleasant one. We like everything!
Good if you want to relax and isolate yourself. It included discount card for many things in the region. Breakfast was extremely poor for a 4 stars hotel. No hot water the last morning.
the hotel was excellent, in a beautiful location with very attentive staff... lovely room. no
We were welcomed to the hotel and shown to our large and comfortable room in which the bathroom was spotless. The food in the restaurant was excellent and reasonably priced. The hotel restaurant closed at 8pm on our first night and we were expected to sit at the same table for all meals. This hotel does not accept Mastercard.
We celebrated my husband`s birthday. Our family enjoyed the location of this hotel, service and attitude were excellent, hotel staff were helpful and friendly.
very helpful & friendly staff. great peaceful location. wienersnitzel in fruity curry sauce (tinned fruit salad) !!!
Fantastic and friendly staff. Delicious dinner and the best breadfast. Took a great walk right out the door into the Black Forest before breakfast, noticed the hotel funded lovely benches along the way.
You can find the hotel with the help of a GPS. The guy who welcomed me has a point, he gave me the possibility to choose between two rooms and helped me with the internet. He was in general of great assistance during my staying giving me the possibility for a late check out. TV in the room too small and old. No bathtube in the bathroom
Excellent breakfast, good location It was cold inside the rooms, no king-sized bed
Very friendly owners, they really love the place, and they helped us a lot with everything, even with chosing walking routes. They gave a bed for our 3-year old daughter without extra charge, the breakfast was excellent! Also the location is great: 4 minutes walking from thermal swimming pool, long walks in the nature start right at the hotel door. Also, we got a free pas to the public transport.
The kindness of the hotel staff and the swimming pool.
Beautiful location in the Black Forest, near to Baden Baden. Friendly and welcoming owners, excellent breakfast, clean and comfortable spacious room with seating area and small kitchen.
Very friendly staff, gave helpful advice. Beautiful breakfast buffet each morning. Very clean comfortable rooms.
It is a nice small hotel. Big light lovely decorated rooms, good breakfast. But what we appreciated very much - we felt like the most dear guests during our stay! Mr. Hubot, the owner was extremely attentive and helped with all our requests immediately! The bottle of white wine as a welcome drink and a farewell chocolates were as well very pleasant things. Sorry for not saying much as I was busy with conference, and had to come back to the hotel only to sleep and breakfast. Thanks, Mr. Hubot!
Excellent location. Very friendly staff, gave helpful advice. Beautiful breakfast buffet each morning., excellent breakfast, clean and comfortable room with seating area and small kitchen and free wifi
silence, landscape no
Down to earth, unpretentious friendliness, helpfulness. Fresh and clean breakfast with everything one could wish for - no chi-chi presentation. Bedspreads and towels clean and comfortable. An elder building with no 5 star amenities, but regarding Value for Money : actually a charming sanctuary of the 1970-80 without any pretention to be more than: Real Value for Money. I certainly shall book this hotel again ! (because I hate superfluous 5 star pretention) Because of the internationally bad economical situation, re tourists' arrivals, the advertised swimmingpool is closed, but the sauna still in operation. Bad Herrenalb has a beautiful SPA & THERME, so, for swimming ample occasion and I did not miss anything.
The hotel is in an extremely nice location, near the centre but on a very quiet street, it is an excellent base to explore the town and the surroundings. Staff is extremely helpful and very knowledgable about where it is worth going for hikes, etc. Nice, causy place! -