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Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
Heating system was too bad !! very cold...
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
The staff were very attentive and helpful.
nice large room (studio)
Very comfortable room, relaxed atmosphere
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
The staff are excellent. The rooms are old,... needs major upgrade.
It was close to the casino & a nice hotel A little pricey
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
historic ambiance interior rooms are confined, in my opinion
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
I feel back in the good old times and it gave me a warm impression. no complaints
great experience to stay on the famous ship.rooms where really nice with lots of space. location
Room was fantastic and room service excellent. Would go again
The hotel was very good value, the rooms were well kept and the staff were very frienly.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
Very loud, no alternative room available, under renovation, no fitness area.
Perfect view from the 12th floor. Nice bar, good service. Cool room.
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
Great location and good connection to public transport Bathroom was rather small
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
Central location. Near the train station and near several bars/cafes
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
Location, price, bar, availability of lifts
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
well located in the centre of the city
The hotel is close to the city and just 8 Euros to the train station. The hotel was very quiet over the weekend and the receptionist was running the whole show, to her credit too! The rooms are very clean and tidy. I have family living nearby and will stay there again when next visiting. Note that there is some building work going on at the hotel at the moment though they really have done well in minimising any noise and disruption.
The staff were excllent and nothing was too much for them to do.
Free internet. Beer in minibar was out of date. Railway and highway are around the hotel, so sleeping is almost impossible because of too much noise. Windows cannot be opened, only aircondition can bring fresh air. I payed for breakfast twice although I was the only one in the room.
your information was correct in saying the hotel was friendly. the staff were excellent, very friendly and accomodating. And a really good breakfast buffet.
friendly,easy atmosphere would like to have been informed about the building alterations.The spiral stair case that has been installed is dangerous to use especially with suitcases.Hope you have enough liability insurance,enjoyed our stay though.
Fantastic Staff No pay TV
Small hotel with friendly atmosphere. The only negative thing was the surrounding area, which is currently a building site.
The male receptionist was helpful and friendly. The room was pleasant, clean and the fridge was useful. I had booked room only, but, upon arrival at the hotel, the male receptionist had included breakfast for both days. We had a drink in the bar in the evening approx 22:30 hrs. The barman was eager to ensure the bar closed at 23:00hrs.We felt rushed.
Walking 20-30 minutes from the down town. It was a good for my health. And a room for exercise is quiet nice. Tea pot was not good. Inside it, it was dirty. I could not use it.
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
It was convenient. Closing time of kitchen - 22:30h.
nothing special normal
comfort, nice environment, free parking and good breakfast
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
good breakfast beds and other room furniture not really up to date for 4 star hotel
Very helpful staff and the only meal we ate there was breakfast but it had a great variety.
Breakfast is very good esspecially the fresh orangejuice mahine NO
convenient, good car park, resturant open late
Staff were friendly and efficient, and the breakfasts superb. No air conditioning in room, the only cooling was by fan.
Easy to find, restaurant better than expected, rooms very clean even if a bit dated. Nothing that it would be fair to complain about.
Easy to find and a very nice experience.
Excellent sound proofing.Good atmosphere in reception. Good location. Everything in the room was clean. Beds uncomfortable/too firm
We liked the staff at the hotel. They were friendly and very helpful. They gave us directions to good restaurants to eat, and how to use the public transport in Cologne. The cleaning staff were good as well, they gave us new towels as soon as we asked for them. There was no bath mat on the floor in the bathroom at first, so it got a bit wet. But as soon as we asked, we got one straight away!
the people were very friendly no
easy to find, clean
Nice updated room.
Big rooms, comfortable beds. 30 min free wi-fi at the lobby - something new. No air-condition. They reduced the bathroom toiletries compeared to 1 year ago - no shower cap in 4*! and others. Wi-fi in the room very expensive.
Friendly and efficient reception and bar staff. Our room was not cleaned even though we were out all day. When this was discovered it was too late (cleaning staff had gone home). This does not reflect the price of the hotel. The food and wine in the bar/restaurant is extremely expensive and does not reflect the mediocre quality.
Nice sized clean rooms. I had a car so perfect for parkng and to get to the motorways. The free wifi is only for 30 mins, not enough to get any work down. It is also only free in the lobby and not the bar.
Breakfast and location for working in the surroundings to avoid Rotterdam. Free parking. Too early permitted check out (11 H) from Monday to Friday. Cost of Internet.
Terrace area over the lake. Shame there was not a swimming pool / leisure facilities.
Clean, large room and businesslike environment Indifferent staff and ridiculously stingy attitude about amenities: only one very small piece of soap (1 inch by 1 inch by 1/4 inch) for 2 people and one small bottle of soap gel for 2 persons for the shower. Was told that only if used up would they provide another supply. There was only one hand towel and had to ask for additional one. Next day, back to only one towel , no replacement of used up soaps or bath gel. Absurd.
friendly staff, handy facilities no
Good food, helpful staff
We could take shower after coming back from Rotterdam Marathon, though we've already checked out. They also served towels, soap and shampoo. Thanks to this service, we could get very relaxed before leaving Rotterdam. unfriendly reception, late breakfast for Rotterdam Marathon.