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The owner was very kind and ready to help you for every necessity. Also the breakfast was delicious
Peace & quiet. Friendly welcoming attitude. Would recommend to others.
Central location for train station.Was assisted with luggage up steep /narrow stair.Breakfast good value(£5) Single bedroom very small,as was en-suite.No floor space to open suitcase,had to use the bed. Access to rooms is very limiting,not before 4pm,and departure by 10am.May not suit some customers.
The staff was very friendly,
The hotel was very central, an easy walk into the centre to shops restaurants, post office etc. Near ferry port. Rooms were quiet and comfortable, staff friendly
the owner was very friendly and helpful. an excellent breakfast for only £5 also catered for my vegetarian daughter. very easy to find from the ferry terminal. tea and coffee provided in the room which we rarely get when staying over in france. shower pressure poor so couldn't get a shower not too much of a problem as we were on our ay home. mattresses are ready for renewing getting a bit lumpy
I only stayed one night and caught an early morning ferry. I have stayed at the hotel before staff friendly and always clean. Handy for the ferry port and restaurants.
Was cross road from train station. Also easy to walk to castle (if no walking problems) and town centre a few mins away. Was unable to store luggage on the day of departure. Which was the main reason why picked the place.
Proximity to town centre. The shower room was tiny and the carpet was not hoovered. There were also uncomfortable protective sheets on the bed.
Good breakfast, clean and comfotable, served the purpose well.
Room are pretty small. Bed is small. And the face basin is even worse location: opposite to Priory train station, Dover
It was clean. The owner was very pleasant and helpful The room was small and the stairs were very steep for older people and people carrying a suitcase. The towels and were worn and frayed.
Price and convenience Very tiny room and shower room
St Albans was warm, comfortable, and nice and clean. convenient for town centre and Dover ferry port, also oposite railway station, quiet too. Good job there was an alarm clock!!. Was up early but heating was on. Only on street parking available but it is in a terrace.
Our cruise ship arrived a day earlier than I had planned. A phone call to Theodora at St. Albans-she was kind enough to find lodging for 5 of us in another hotel because she was booked for that night. Theodora was a gracious host and we really enjoyed staying at her hotel.
The room was clean and comfortable, if a little on the small side. It was ok for me but would have been somewhat cramped for two people. The breakfast was excellent.
Clean and comfortable, very friendly hostess. The toast had mould on the crust-very unexpected. The car had to be parked on the road and this is not indicated in the details of the hotel. Very tight parking on a busy road.
Easy to find, Proprietor very helpful
Very clean, fresh, well presented. Spotless !. breakfast very good - First class overall ! Top floor room with cases -a little difficult but not a critisisum
Pleasant management The en-suite was a bit small and cupboard like. Ok for 1 night but would not recommend for a long stay.
The owner was very helpful and accomodating organising our breakfast the night before as we had to leave the hotel at 6am the next morning for the channel tunnel crossing.
Spotlessly clean room and en suite shower room.
Had to leave early morning and they gave us breakfast in a cooler box - very nice idea. Needed to rush out and with the confusion I forgot my ring - owner went out of his way and posted it - much appreciated !
we had a wedding to go to and the lady who run the BB lets us in early so we could get change after a long joruney, she was very kind , would go back.
the room and hotel was very clean. The ensuite was very small and my partner had problems using it as he is 6ft 6" tall, I also had problems and I am only 5ft 6". The lack of parking we didnt know until we go there that we could have reserved a space. I also didnt like the £1 charge for paying by debit card.
Owner was extremely welcoming and courteous - nothing was too much trouble. The room was quite small but this was fairly reflected in the price and as such was good value for money. It was clean and had all the facilties.