|"Amazing staff and excellent hotel"||(in 95 reviews)|
|"The staff were friendly and hospitable"||(in 182 reviews)|
|"Good location This time cooperative staff."||(in 214 reviews)|
|"Very poor service and response time."||(in 38 reviews)|
|"Looked like a very unkempt hotel."||(in 77 reviews)|
|"One station from Burj Khalifa."||(in 6 reviews)|
|great location||in 649 reviews|
|reception staff||in 563 reviews|
|living room||in 401 reviews|
|good hotel||in 287 reviews|
|close to metro||in 188 reviews|
|poor service||in 177 reviews|
|half an hour||in 160 reviews|
|breakfast||in 150 reviews|
|good room||in 110 reviews|
|value for money||in 86 reviews|
|swimming pool||in 78 reviews|
|valet parking||in 61 reviews|
|free upgrade||in 46 reviews|
|dubai mall||in 40 reviews|
|claudine||in 13 reviews|
|early check-in||in 7 reviews|
|bed and breakfast||in 2 reviews|
|main road||in 2 reviews|
|attractively priced||in 1 review|
|clean room||in 1 review|
|comfortable bed||in 1 review|
|double bed||in 1 review|
|good restaurant||in 1 review|
|greece||in 1 review|
|triple room||in 1 review|
The hotel was great
Wifi was chargeble
Good but "please bear with us"
Room was spacious & Luxurious. Comfortable bed, tv channel, kitchen was well equipped. Good and quick room service even engineer and iron board came very quick, Metro station very near.
Even after asking we didn't get a room with the road side view. It seems the staff at the reception is just unable to understand you. Like as if you are hitting a brick wall. No free breakfast for us as the webside messed us up. But Without that its too expensive at the hotel. There was a smell in our room which was coming from the kitchen pipes, it did get fixed. And the best for last. We had to pay for the internet and it's quite expensive aswell. Its a well designed and beautiful hotel located at a nice place but the hotel protocals and reception staff only disappointment you when ever you ask them for any thing. May be, because its such a busy hotel they just dont put any effort in making their guests happy. We finally moved to a hotel with atleast free wifi and booked our tours
It was all right but not for the money the charger
The breakfast was the best part.
The room smelled really bad. The staff were not friendly. Housekeeping didn't show up until 5pm. The carpet and flooring was dirty. The Internet for 24 hours cost 90 dirhams. I almost paid $110/night with taxes and fees. It doesn't worth it. You can find much better hotels with that price range.
Upon arrival we were immediately dismissed and it took 30 minutes to check in even though no one else was there. When we finally got to our room it was still dirty and there were stains all over the carpet. Even though we booked through kayak and were guaranteed free internet we had to purchase Internet through the hotel and even then at times there wasn't enough bandwidth to even check email. The shower didn't drain and was never fixed even though we told them three times. Bad experience!
I asked to check in early (10:30 AM), and they said rooms are not ready, but come back in 1 hour. I came back after 2:30 hours, only to have to wait 45 mins in the chaotic queue at reception, to try to check back in. Many people were trying to check out and they didn't have enough staff, and no one was following the queue, instead storming the reception. After waiting 45 mins to try to check in, I got to the reception clerk who basically said that the room was not ready yet, even though it was 2:00 pm by now. I came back at 5:00 to check in and still had to go through the check in process one more time. A total mess. Not worth the cheap price.
The staff was very accommodating, and the room was quite large
the elevators were too slow
New modern design, clean room, clean bathroom, comfort bed, Excellent location for shopping (2 min from nearest metro station), friendlly staff, good value of money.
TV channels are listed in akward way which makes flipping channels annoying, high cost of internet network.
In general, it is a reasonable hotel with many pleasant features and atmosphere. The staff and the higher management are very friendly and cooperative. Location is near Dubai Mall.
the floor is not clean in my room and the sofa also and at 8pm i am stay for 10 minutes to received the elevators on floor 21 to going down at ground floor
We like the staff, service of the hotel . the location is very convenience, through the booking.com we found what we expected.
for the price we payed we should get the Wi-Fi service for free, even if you want to get it it's very expensive.
Boasting a Jacuzzi, outdoor tennis courts and a rooftop pool, Emirates Grand Hotel is located in Dubai and offers unique accommodation. It provides free Wi-Fi and boasts a roof terrace with panoramic city views.
There are a range of facilities at the hotel, including a sauna, 24-hour room service and a spa. Amenities include facial and body treatments, plus a coffee bar and a beauty centre.
Rooms are air-conditioned and feature top-of-the-range amenities such as a flat-screen TV and a mini bar. They each offer an alarm clock, an in-room safe and a refrigerator.
Emirates Grand Hotel's stylish on-site restaurant serves an exclusive range of international and Halal specialties. Alternatively, there is a wide selection of international restaurants nearby.
The hotel has easy access to public transport with Financial Centre Metro Station just moments away on foot. It is also within walking distance of The Tower, Dubai International Financial Centre and The Index.
based on 5,991 reviews
Policies vary by room type and provider.
Guests with existing Grand Stay Hotel Dubai reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Grand Stay Hotel Dubai for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Grand Stay Hotel Dubai is located at Sheikh Zayed Road, 0.9 miles from the center of Dubai. Emirates Towers is the closest landmark to Grand Stay Hotel Dubai.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Grand Stay Hotel Dubai.
Yes, Grand Stay Hotel Dubai offers free Wi-Fi.
Yes, Grand Stay Hotel Dubai offers free parking.
No, Grand Stay Hotel Dubai does not offer free airport shuttle service.
Grand Stay Hotel Dubai is 6.3 miles from Dubai Intl. Grand Stay Hotel Dubai is 16.9 miles from Sharjah.
No, pets are not allowed at Grand Stay Hotel Dubai.
Yes, Grand Stay Hotel Dubai has a pool onsite.
Grand Stay Hotel Dubai has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.