Shangri-La Dubai

Shangri-La Dubai offers a variety of dining options, including Shang Palace serving Chinese specialties, Balcony and Lobby Lounge for drinks, and other dining options available for guests.

Shangri-La Dubai provides amenities for families, including babysitting or child care, a child pool, and kids meals to ensure a comfortable stay for families with children.

Guests can expect a clean hotel with attentive staff and good customer service. The staff is friendly, professional, and accommodating, ensuring a pleasant and comfortable stay for all guests.

The high season at Shangri-La Dubai is in November, offering an excellent time to visit and enjoy the hotel's fabulous amenities and services.

Shangri-La Dubai provides parking options, including free parking, private parking, and valet parking, ensuring convenient and hassle-free parking for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests loved the rooftop pool area with its amazing views of the Burj Khalifa. However, some experienced slow service at the pool bar, so it's advisable to be patient when placing orders.

The hotel's location offers easy access to popular attractions like the Burj Khalifa, Dubai Fountain, and Dubai Mall. However, guests noted that access in taxis can be challenging due to traffic, so it's worth considering this when planning outings.

Some guests were disappointed with the Horizon Club access, finding it overpriced for the experience offered. It's advisable to carefully consider the benefits before opting for this upgrade.

Guests appreciated being offered late checkout until 4 pm, especially for those with late flights. It's worth inquiring about this option to enhance the overall experience.

The hotel offers a variety of dining options, with guests praising the quality of food at Shang Palace and Hoi An. However, some found the breakfast buffet lacking in variety, so it's worth exploring other dining choices nearby as well.

Some guests mentioned that the hotel's central location led to noise disturbances, particularly from loud music playing until the early hours. Light sleepers may want to consider this when booking their stay.

Guests highlighted the excellent service provided by the concierge and valet staff, particularly praising individual staff members for their helpful and friendly attitude.

While many guests enjoyed their rooms, some mentioned that certain rooms appeared old and dated. It's advisable to inquire about room options to ensure a modern and comfortable stay.

Several guests experienced issues with deposits, including delays in refunds and additional charges. It's recommended to clarify deposit policies and follow up promptly if any discrepancies arise.