Pros (+) The location of the hotel is right near a Metro station with a great view of the Burn Khalifa and other high rises.
Cons (-) The bathrooms were small and dirty. Some staff members were helpful, and others were barely polite.
4 stars
Emirates Grand Hotel
Photos of Emirates Grand Hotel
Overview
Located in Dubai, Emirates Grand Hotel Apartments is a short drive from Dubai International Financial Centre and offers free public parking on site. Those staying at the property have access to a swimming pool and outdoor tennis courts.
There are a variety of amenities available to guests of the property, such as a concierge, a children's play area and a 24-hour reception. A Wi-Fi connection is also provided.
Apartments at Emirates Grand Hotel Apartments are well-appointed and provide slippers, a flat-screen TV and a refrigerator. They have air conditioning and come with an alarm clock and an in-room safe.
The property is well-positioned for transport connections with Financial Centre Metro Station within a two-minute walk. It is just a short stroll from Chelsea Tower and 21st Century Tower.
Latest deals for Emirates Grand Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Emirates Grand Hotel
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Free toiletries
- Laundry service
- Laundry facilities
Kitchen
- Coffee machine
- Microwave
- Refrigerator
- Kitchen
Basics
- Free Wi-Fi
- Fire extinguisher
- Air-conditioned
- Free toiletries
Laundry
- Iron and ironing board
- Laundry facilities
- Laundry service
Health and safety
- Safe
- Daily housekeeping
- First-aid kit
Accessibility and suitability
- Increased accessibility
- Elevator
Services and conveniences
- Business center
- 24hr front desk
Fitness
- Fitness center
- Tennis
Parking and transportation
- Free parking
Media and entertainment
- Flat-screen TV
Bathroom
- Hairdryer
Pool
- Indoor pool
Reviews of Emirates Grand Hotel
6.7
Okay
3787 verified ratings
Wonderful
1202
Very good
449
Good
436
Okay
315
Fair
377
Mediocre
296
Poor
712
Summary of reviews
Pros (+)
Cons (-)
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
6.9 out of 10
27 reviews
6.6 out of 10
2 reviews
All reviews
Pros (+) location was great
Cons (-) Dirty.. old building It is what it is
Pros (+) Room was nice
Cons (-) Bad staff and no management. Took 6 hours to get my room. Staff were running around and dealing with 5 customers at once. Staff told me to wait for 5 minutes while I check the room..waited for an hour to find out he was on break. Staff Named Ruban. Worst service and I will not be returning
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Emirates Grand Hotel Apartments?
Emirates Grand Hotel Apartments offers a variety of amenities, including a swimming pool, outdoor tennis courts, concierge service, a children's play area, and a 24-hour reception. Additionally, guests have access to a Wi-Fi connection and can enjoy daily housekeeping, contactless check-in/check-out, and other health and safety measures.
What can guests expect in terms of cleanliness at Emirates Grand Hotel Apartments?
Guests can expect a high standard of cleanliness at Emirates Grand Hotel Apartments, with daily housekeeping, professional cleaning companies, and a process in place to check the health of guests. The property is cleaned thoroughly between stays, and all high-touch surfaces are disinfected.
How is the customer service at Emirates Grand Hotel Apartments?
Emirates Grand Hotel Apartments is known for its great staff, very good and prompt service, and super helpful & friendly staff. However, some guests have mentioned poor customer service, so it's recommended to communicate any concerns to the 24-hour reception for prompt assistance.
What is the best time to visit Emirates Grand Hotel Apartments?
The low season at Emirates Grand Hotel Apartments is in May, while the high season is in November. Visitors can take advantage of the great location, near the Financial Centre Metro Station and attractions like Burj Khalifa and the Museum of the Future, regardless of the season.
How is the quality of the beds at Emirates Grand Hotel Apartments?
Guests can expect comfortable beds at Emirates Grand Hotel Apartments, as many have praised the good sized rooms and the accommodation's great location. However, it's important to note that some guests have mentioned the need for room renovations and improvements in the hotel's facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
May is considered the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better deals.
Take Advantage of Nearby Attractions
The hotel's proximity to attractions such as Burj Khalifa, Dubai Mall, and The Dubai Fountain makes it convenient for sightseeing and exploring the city.
Check for Renovation Updates
Some guests noted that the hotel is currently undergoing renovation, so it may be worth checking for updates on the progress before booking.
Be Mindful of Noise Levels
A few guests mentioned noise disturbances, so light sleepers may want to inquire about the noise levels and request a quieter room if needed.
Consider Room Upgrades
While some guests found the standard rooms to be satisfactory, others recommended considering upgrades for more spacious and comfortable accommodations.
Verify Room Cleanliness
Several guests expressed concerns about cleanliness, so it may be advisable to verify the room's cleanliness upon check-in and promptly address any issues with the staff.
Inquire About Breakfast Options
Some guests mentioned limited breakfast options, particularly with a focus on Indian food, so it may be helpful to inquire about the available breakfast choices.
Engage with Helpful Staff
Many guests praised the staff for being friendly and accommodating, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests recommended exploring nearby restaurants for a variety of dining experiences.
Location
Sheikh Zayed Road, Dubai
What's nearby
- Sheikh Zayed Road0.4 mi
- Dubai International Financial Centre0.5 mi
- Burj Khalifa0.9 mi
- Trade Centre 11 mi
- Dubai Mall1.1 mi
- The Address Downtown Dubai1.2 mi
- Jumeirah Beach1.5 mi
- Oud Metha3.1 mi
- Al Karama3.3 mi
- Dubai City Centre4.2 mi
- Port Saeed4.5 mi
- Dubai Creek4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Emirates Grand Hotel
Low season | August |
|---|---|
High season | January |
Average price (weeknight) | $64 |
Average price (weekend night) | $66 |
When to book a room at Emirates Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Emirates Grand Hotel
FAQs when booking at Emirates Grand Hotel
Nearby hotels and places to stay
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See most recommended stays in DubaiGood to know
Value for money | 6.2 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 6.3 mi |
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