Providing a rooftop terrace and a rooftop pool, Four Points by Sheraton Downtown Dubai is a deluxe base in Dubai. It also provides free Wi-Fi, a free shuttle service and a sauna.
The hotel's rooms are charming and offer a kitchenette that is equipped with a microwave and a refrigerator. They all have a mini bar, a flat-screen TV and bottled water.
Every morning, guests can sit down to breakfast at The Eatery Restaurant or Centro Citta. For guests who want to enjoy a drink and watch a game, there is also a sports bar located on site. There is also the added convenience of an in-house restaurant.
Four Points By Sheraton Downtown Dubai is within walking distance of Burjuman. It is also a 20-minute walk from Al Fahidi (Dubai Metro) and Al Karama (Dubai Metro).
Services and conveniences
Basics
Kitchen
Dining
General
Bathroom
Accessibility and suitability
Pool and spa
Laundry
Parking and transportation
Media and entertainment
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Family friendly
Workspace
Health and safety
Outdoor
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Pros. The staff is amazing. They always have a smile, remember your name, and go the extra mile for you.
Cons. The location is not glamorous — there are a few construction projects on the block and shopping for anything but the bare essentials are not a simple walk away— but it is centrally located to the souqs, Sheik Z road, and the airport.
Pros. Nice breakfast, room service, prompt, friendly.
Cons. There was view from the room
Pros. All of the workers are friendly and nice
Cons. I would like to stay for 3 hours with a friend off 2 the only reason we stayed there is to dress up and take showers but the receptionist wasn't friendly I know the laws but she didn't understand the circumstances she think we booked two bad to stay for three she listens her self for that reason I don't see the Sheraton standard I understand that very poor customer service I have reason to stay and tell her the situation instead that she tells for security to not going three of us I feel like stupid and disrespectful I paid and one day and just for 3 hours staying that's not acceptable even if the security they got told to go there job but the didn't understand why they have to do this they feel very sorry what so ever she should be at that position either she has to training or I am not trying to be mean and bad that very true if you want to the business people look the custemer service I one that night I can not bring my friends I so sorry
Pros. Great decor. Very comfortable. Spacious rooms with lounge area.
Cons. Food and drink was expensive. It took two days of mentioning that the TV didn't work before it was fixed.
Pros. stay and food
Cons. 1) Ambiguity in taxes 2) Breakfast not included and had to pay extra , should have been explicit while booking.
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What are the hotel's unique amenities?
The hotel offers a rooftop terrace, rooftop pool, free Wi-Fi, free shuttle service, sauna, sports bar, in-house restaurant, and a kitchenette in the charming rooms.
Is parking available at the hotel?
Yes, the hotel provides free parking, private parking, valet parking, and a shuttle service for added convenience.
How is the food quality at the hotel?
Guests can enjoy a variety of dining options, including a breakfast spread, an in-house restaurant, sports bar, and an Indian restaurant, with great food and friendly staff.
What is the cleanliness like at the hotel?
The hotel is known for being very clean, with spacious and comfortable rooms, and daily housekeeping services.
What can guests expect from the customer service?
The hotel staff are friendly, warm, and helpful, with a multilingual team, and they cater to guests' needs, ensuring a comfortable and pleasant stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Free Shuttle Service
Take advantage of the hotel's free shuttle service, especially for visiting nearby attractions like BurJuman Mall and Dubai Museum, as mentioned by guests.
Check for Construction Work
Some guests noted construction work around the building, so it's advisable to inquire about this before making a reservation if you are sensitive to noise.
Explore Nearby Attractions
Guests appreciated the hotel's proximity to attractions like Grand Mosque and Zabeel Park, making it convenient for sightseeing.
Request for a Quiet Room
If you are sensitive to noise, consider requesting a room away from the construction work and the sports bar, as mentioned by some guests.
Consider the Hotel's Indian Cuisine
Guests were impressed with the Indian cuisine offered at the hotel's restaurant, making it a good dining option for those who enjoy Indian food.
Utilize the Free Shuttle to Kite Beach
While the hotel is a bit far from Jumeirah beach, it offers a shuttle to Kite Beach, providing a convenient alternative for beach access.
Take Advantage of the Rooftop Pool
Despite occasional closures due to weather, guests enjoyed the rooftop pool, so consider checking the weather forecast and planning pool time accordingly.
Inquire About Early Check-in
Some guests appreciated the staff's efforts to accommodate early check-in requests, so it's worth inquiring about this if needed.
Consider the Hotel's Breakfast
Guests praised the breakfast spread, with some suggesting improvements, so it's recommended to try the breakfast and explore the various menu options.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | January |
Average price (weeknight) | $60 |
Average price (weekend night) | $106 |
Four Points by Sheraton Downtown Dubai is located at Mankhool Road, 4c Street in Bur Dubai, 4 miles from the center of Dubai. BurJuman Mall is the closest landmark to Four Points by Sheraton Downtown Dubai.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Points by Sheraton Downtown Dubai.
Yes, Four Points by Sheraton Downtown Dubai offers free Wi-Fi.
Yes, Four Points by Sheraton Downtown Dubai offers free parking.
Four Points by Sheraton Downtown Dubai is 4.5 miles from Dubai Intl. Four Points by Sheraton Downtown Dubai is 14.8 miles from Sharjah.
Yes, Four Points by Sheraton Downtown Dubai has a pool onsite.
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