Pros (+) Location Bed Room View Connection to the Mall of the Emirates Staff
Cons (-) The pool
5 stars
Sheraton Mall of the Emirates Hotel, Dubai
Sheikh Zayed Road, al Barsha 1, Mall of The Emirates, Dubai 283825, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4377 2000Photos of Sheraton Mall of the Emirates Hotel, Dubai
Overview
Set in Dubai, Sheraton Mall of the Emirates Hotel Dubai is a five-minute walk from Mall of the Emirates and features a rooftop terrace, a rooftop pool and free Wi-Fi. It is set amongst a range of restaurants and cafés and is minutes on foot from Mall of the Emirates (Dubai Metro).
This elegant hotel offers a bowling alley, a sauna and 24-hour room service. Convenient services include an express check-in/check-out feature and a luggage storage facility. The hotel also features a well-equipped fitness center.
Rooms at Sheraton Mall of the Emirates Hotel Dubai come with mini bars, flat-screen TVs and refrigerators. Private bathrooms offer a hair dryer and a shower.
Sheraton Mall of the Emirates Hotel Dubai's in-house restaurant, Al Sanabel, is a popular spot to enjoy a meal. A variety of drinks can be enjoyed at the bar.
The hotel is under a 35-minute drive from Dubai International Airport. Ski Dubai is within walking distance.
Latest deals for Sheraton Mall of the Emirates Hotel, Dubai
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Sheraton Mall of the Emirates Hotel, Dubai
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
Things to do
- Bicycle rental
- Fishing
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Skiing
- Horse riding
- Pool table
- Windsurfing
- Hiking
- Ice skating
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Kitchen
- Electric kettle
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Garden
- Terrace/Patio
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Sheraton Mall of the Emirates Hotel, Dubai
8.5
Very good
3204 verified ratings
Wonderful
1836
Very good
584
Good
386
Okay
109
Fair
132
Mediocre
60
Poor
97
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location and cleanliness, highlighting its proximity to the Mall of the Emirates and the overall pleasant atmosphere. However, several reviews pointed out significant issues with service, including overbooking and slow check-in processes, which detracted from their experience.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.5 out of 10
45 reviews
9.1 out of 10
1 review
9.3 out of 10
2 reviews
All reviews
Pros (+) The location, the staff, and the mall
Cons (-) Cannot stream my iPad and iPhone to the tv
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a rooftop terrace, a rooftop pool, a bowling alley, and a well-equipped fitness center.
Is parking available at the hotel?
Yes, the hotel offers free parking and valet parking for guests.
How is the food quality at the hotel?
Guests can enjoy a variety of foods at the in-house restaurant, Al Sanabel, and a selection of drinks at the bar.
What is the cleanliness like at the hotel?
The hotel ensures daily housekeeping, professional cleaning, and disinfection of high-touch surfaces to maintain cleanliness.
What can guests expect from the staff and customer service?
The staff are known for being friendly, helpful, and accommodating, ensuring a positive experience for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Renovated Room
Some guests recommended requesting a renovated room for a modern and comfortable stay, as the new furniture and modern design were highlighted as positive aspects.
Consider Noise Levels
Several guests mentioned noise disturbances due to renovation work, so it may be advisable to inquire about the status of renovations and request a quiet room if noise is a concern.
Take Advantage of Mall Access
The hotel's direct access to the Mall of the Emirates was praised by many guests, making it convenient for shopping and dining.
Check for Room View
Guests recommended checking the room view before finalizing the booking, as some rooms overlook the rooftop of the mall, which may not be ideal for everyone.
Be Mindful of Additional Charges
Some guests reported unexpected charges, such as for early check-in, extra internet fees, and breakfast. It's advisable to review the final bill carefully and clarify any additional charges.
Explore Nearby Attractions
The hotel's proximity to attractions like Ski Dubai, Souq Madinat Jumeirah, and Burj Al Arab makes it a convenient choice for those interested in exploring these nearby places.
Inquire About Breakfast Inclusions
Guests reported varying experiences with breakfast, from excellent to disappointing. It may be helpful to inquire about breakfast inclusions and quality before booking.
Consider the Executive Lounge
Some guests mentioned positive experiences with the executive lounge, while others reported issues during their stay. It may be worth considering this option based on individual preferences.
Be Aware of Room Upgrades
While some guests received complimentary room upgrades, others felt pressured to upgrade due to issues with their original rooms. It may be helpful to clarify any upgrade offers before making a decision.
Address Noise Concerns
Guests highlighted noise issues due to construction and maintenance work, so it may be beneficial to inquire about the status of ongoing work and its potential impact on the stay.
Location
Sheikh Zayed Road, al Barsha 1, Mall of The Emirates, Dubai 283825
What's nearby
- Dubai Media City3.7 mi
- Palm Jumeirah4.2 mi
- Dubailand4.5 mi
- Jumeirah Beach Residence5.1 mi
- Jumeriah Lake Towers5.1 mi
- Burj Khalifa7 mi
- The Address Downtown Dubai7 mi
- Dubai Mall7.2 mi
- Sheikh Zayed Road7.4 mi
- The World7.7 mi
- Jumeirah Beach8 mi
- Dubai International Financial Centre8.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 636942
Essential information about Sheraton Mall of the Emirates Hotel, Dubai
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | April | $193 | $137 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 52% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Sheraton Mall of the Emirates Hotel, Dubai
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 7.0 mi | Dubai Intl | 13.6 mi |
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