Services and conveniences
Basics
Bathroom
Dining
Pool and spa
General
Accessibility and suitability
Laundry
Bedroom
Things to do
Media and entertainment
Parking and transportation
Workspace
Health and safety
Family friendly
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a rooftop pool, evening entertainment, and a spa and wellness center, providing guests with a range of leisure activities and relaxation options during their stay.
Is parking available at the hotel?
Yes, the hotel provides free parking, ensuring convenience for guests who have their own vehicles or are renting cars during their visit.
How is the food quality at the hotel?
Guests have praised the hotel's restaurant, bar/lounge, and rooftop pool bar, highlighting the quality of the food and the variety of dining options available on-site.
What is the hotel's cleanliness like?
Guests have consistently mentioned the hotel's cleanliness, with reviews emphasizing the clean rooms and the efforts of the staff to maintain a high standard of hygiene throughout the property.
When is the best time to visit the hotel?
The high season for the hotel is in December, offering guests the opportunity to experience the hotel's wonderful amenities and exceptional service during a popular time to visit Dubai.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Convenient Location
The hotel's location is praised by many guests for its proximity to the Mall of Emirates and easy access to transportation, making it a convenient base for exploring Dubai.
Exceptional Staff Service
Numerous guests highlighted the attentive and friendly service provided by staff members, with specific mentions of individuals such as Shoura, Divya, and Khalid for their exceptional assistance.
Rooftop Bar and Pool
The rooftop bar with a pool was a standout feature for many guests, offering a great spot to unwind and enjoy the views. However, it's worth noting that the pool closes at 19:00, which guests should consider when planning their day.
Consider Noise Levels
Some guests noted that soundproofing between rooms could be improved, so light sleepers may want to take this into account when selecting their room.
Housekeeping Feedback
While some guests praised the cleanliness of the rooms and public areas, others expressed dissatisfaction with housekeeping services. This feedback suggests a potential inconsistency in the housekeeping standards.
Special Requests and Late Check-in
Guests with specific requirements or those needing late check-in should communicate their needs clearly to ensure a smooth and comfortable stay.
Dining and Room Service
The hotel's restaurant and room service received mixed feedback on the quality and variety of food, with some guests praising the offerings while others found room for improvement.
Addressing Room Concerns
Guests reported issues such as non-functional air conditioning, cleanliness, and maintenance problems. It's advisable to promptly address any room-related concerns with the hotel staff for a resolution.
Consider Noise Levels
Some guests noted that soundproofing between rooms could be improved, so light sleepers may want to take this into account when selecting their room.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | December |
Average price (weeknight) | $213 |
Average price (weekend night) | $212 |