Hamlet

The hotel offers room service, ticket service, a business center, concierge service, meeting/banquet facilities, 24hr front desk, non-smoking rooms, multi-lingual staff, cable or satellite TV, free parking, a restaurant, bar/lounge, coffee shop, free Wi-Fi, air-conditioned rooms, and laundry facilities.

Guests have mentioned concerns about late night bar noise, insufficient lighting, burned out light bulbs, mosquitoes, unaddressed minor faults, outdated facilities, and the need for room maintenance.

Guests have praised the hotel's ideal location within the old town, close proximity to major attractions, and the convenience for sightseeing.

Guests have expressed concerns about the lack of investment in the property, the absence of a visible lobby, noise from nearby bars, and issues with the internet.

Guests have appreciated the attentive and friendly staff, while some have mentioned concerns about the responsibilities of the staff and the handling of reservations and payments.

Some guests found the higher floors noisy due to music from the bar, so consider requesting a room on a lower floor to minimize noise disturbance.

Some guests reported issues with amenities such as TV, air conditioning, and bathroom drainage. It's advisable to confirm the functionality of these amenities upon check-in.

The hotel's central location within the Old Town may result in noise from nearby bars and restaurants, so light sleepers may want to prepare accordingly.

While some guests found the room size adequate, others felt it was small. Depending on your preference, consider inquiring about room size variations.

Despite some discrepancies with breakfast inclusions, it's recommended to confirm the details of the booking, especially regarding breakfast, to avoid any misunderstandings upon arrival.

Several guests mentioned maintenance issues such as broken or outdated facilities. It may be helpful to communicate any concerns promptly to the staff for resolution.

Due to the absence of an elevator, guests with heavy luggage may want to inquire about assistance with carrying luggage up the stairs to higher floors.

Some guests encountered mosquitoes in their rooms, so it's advisable to bring insect repellent or inquire about measures to address this issue.

While some guests appreciated the breakfast, others found it lacking. It's recommended to manage expectations regarding the breakfast offerings.

Some guests experienced issues with double payments and additional charges. It's advisable to clarify payment details and confirm inclusions to avoid any billing discrepancies.