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Pros: Turkish Airlines is a class act.

Cons: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Pros: The food was very good and inflight entertainment was excellent.

Cons: They keep the cabin temperature too warm the entire flight. The seats are too stiff.

Cons: I just wish they used newer planes on this route but everything else was perfect!

Pros: Great service

Pros: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Cons: N/A

Pros: the seating was very uncomfortable i barely had any leg room

Cons: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Pros: meal

Cons: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Cons: Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service.

Cons: The check in in the web site was not working the previous day. The check in at the airport in rome was hoorible... 1 hour and 20 minutes on line to be able to check in. Only two clercks workig in a very croded space .

Pros: Nothing

Cons: Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again

Cons: Seat could have been a little more comfortable, but overall it was fine.

Pros: Friendly crew

Cons: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Pros: Seat was very comfortable. Crew was great.

Cons: Comfort mostly

Pros: .

Cons: .

Cons: Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different

Pros: Crew have specific instructions and we're lovely

Cons: Recommending people don't push the seat back as the coach class is very tight

Pros: Seating and leg room much better than Ryan Air!

Pros: Comfortable seats

Cons: WiFi was not working. Flight was 2 hours delayed

Cons: no red wine - what is written in the menu in business class was missing the main course meal

Pros: Very good leg room and comfortable seat.

Cons: Good food and entertainment. Flight started in delay as usual with Turkish

Pros: Seats were super comfortable!

Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Pros: Plane was new and good

Cons: Flight was 4 hours delayed

Cons: Provide power outlets at seats.

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Pros: Overall Austrian was fine. Smaller plane and people were professional.

Cons: Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines

Pros: Nothing

Cons: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Pros: In flight crew worked hard

Cons: No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on

Pros: Seat was very comfortable and lots of leg room. Food was good.

Pros: Crew is amazing

Cons: Nothing

Cons: Could be better, say, like with Singapore Airlines..

Pros: the seating was very uncomfortable i barely had any leg room

Cons: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Pros: Attentive and very polite flight attendant

Cons: Restroom seems to get smaller and smaller

Cons: Sat on runway for 30 Minutes at the end of the flight.

Cons: never made it to this flight.

Cons: Why did aa.com make a connection with alaska airlines? I had to LEAVE the airport to switch termknals, go through security again, then my luggage never made it to the next flight.

Cons: I didn't like putting two family on different seats far from each other

Cons: Not losing my luggage

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Pros: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Cons: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Pros: The crew

Cons: Boarding

Pros: Great crew

Pros: Seat was very comfortable and lots of leg room. Food was good.

Cons: Everything

Pros: Comfortable

Pros: Crew is amazing

Cons: Nothing

Pros: The crew was amazing. The food was good

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Cons: thanks for all from kayak

Pros: Crew was fantastic!

Cons: I wish they would use newer planes on this long route but other than that everything was excellent!

Pros: After we missed our flight, we were provided with terrible customer service.

Cons: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Cons: no red wine - what is written in the menu in business class was missing the main course meal

Pros: Crew was ok, food and drinks was enough for 1,30 hour flight.

Cons: I really expected more from Austrian airlines.

Pros: Everything was excellent . I was very happy with this flight.Thank you so much.

Pros: Crew was polite and helpful

Cons: Long boarding time. Pasengers with huge bags as hand luggage. This should be controled.

Cons: Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up.