Royal Ushaka

Guests have mentioned that the hotel is well maintained and clean, offering a comfortable and clean environment for their stay.

Some guests have expressed concerns about poor customer service, including unresponsiveness to requests and unfriendly staff. However, others have highlighted the friendly and helpful nature of the staff.

Guests have appreciated the comfortable beds, spacious rooms, and the availability of a large parking lot. Additionally, some have highlighted the hotel's outdoor pool as a positive feature.

Guests have raised concerns about the cleanliness of the bedding and towels, as well as issues with the TV and Wi-Fi. Some have also mentioned noise disturbances and maintenance issues.

The hotel is located in a low season in February, which may offer quieter surroundings and potentially more affordable rates. However, guests should be mindful of potential noise disturbances and cleanliness issues during their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

February is noted as the low season, which could be an ideal time to visit for those seeking quieter surroundings and potentially better rates.

The hotel is conveniently located near various attractions such as the uShaka Marine World, Durban Botanical Gardens, and Addington Beach, offering guests plenty of options for entertainment and exploration.

Some guests reported issues with in-room amenities such as Wi-Fi and television. It may be beneficial to confirm the functionality of these amenities before finalizing a booking.

Guests have highlighted the friendliness and helpfulness of the staff. Consider reaching out to the concierge for local recommendations and assistance with planning activities.

While some guests praised the cleanliness of the rooms, others reported issues with dirty sheets and towels. It may be advisable to request a room inspection upon check-in to ensure a satisfactory level of cleanliness.

As the hotel offers parking and is located relatively close to various attractions, guests may find it convenient to have their own mode of transportation for exploring the area.

The hotel offers flexible check-in and check-out times. Guests may want to take advantage of this policy by coordinating their arrival and departure times accordingly.

For business travelers, the availability of conference rooms and meeting facilities could be a valuable asset, providing a convenient space for work-related activities.

The hotel has implemented various health and safety measures, including daily housekeeping, physical distancing rules, and the use of effective cleaning chemicals. Guests may want to inquire about specific protocols to ensure a comfortable and secure stay.