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The room was very clean. The beds were comfortable. It was very quiet and easy to go to bed. The pool wasn't open even though they advertised that it was.
I had a room booked 2 weeks in advance. When I arrived at the hotel for check in, at 1h00 AM (after 4h of driving), there was nobody a t the front desk. I waited until 2H00AM. Nobody showed up. I left. They refunded me without any argument, tough. To me, your stay is in jeopardize if you plan to arrive late. You may not get to your room!
This was an UNquality Inn 1) Room phone did not work 2) Bathtub stopper did not work -- no bath tub use 3) Bathtub control knob was broken -- could not regualte temperature of incoming water
I drove in to the parking lot and never checked in. It is not three stars- maybe 1 star. Run down, random people hanging out in the parking lot. When I asked for a refund the front desk was rude and hung up on me.
Dog friendly with a large area to walk the dog and outside waste cans. One of the dog friendly rooms was clean but had damage
Ok- so it's not the Ritz! It's Brattleboro Baby! It's a nice place where an amazing pool-spa area (looked at but never used it). I enjoyed my stay, pleasent people, complimentary breakfast. I liked not dealing w a chain. I'll stay again.
everything you need is right there cant think of anything
good value na
We needed to stay overnight in a hotel where we could feel at home. We like the roomy proportions of the Hampton Inn chain. The rooms are big enough so you can breathe, the decor pleasantly restrained and the breakfast outstanding.
The room was very clean & comfortable. Front desk was very helpful. Will definitely be back!
Beds and Breakfast Hot tub was not Broken and after a day of skiing that's what I needed!! Hotel offered no compensation.
The staff was very friendly and accommodating. Great location, very close to the mountain and near town. Breakfast was so so. No TV in the rooms. Very modest linens (flat pillows, thin blankets and towels).
Breakfast Rooms very small, beds terrible, Room so hot we left the window open, linens and pillows need to be thrown out, bathroom tiny
They were very accommodating to our schedule and super polite and friendly. I will be back for sure! No complaints at all.
Waffles at Breakfast NO
Close to town, and the room had a working refrigerator There was an extremely broken Lazy Boy chair, which literally collapsed sideways. When reported, the lady at the front desk said, "um, okay". Nothing was done and it could hurt the next person. It snowed and the driveway was not plowed and had 10+ inches of snow to drive through. The bedding looked barely cleaned, and linty. No heavy blanket, summer coverlet in winter.
Good value and easy experience without alot of paperwork etc .
It was good and meet the need at the time. No elevator, at times it was noisey.
the price was right people hanging out around the doors and the smoke
Extraordinary bargain for a room off the highway while traveling. We just needed to sleep before continuing our drive and the hotel was perfect for what we needed. The room smelled a little bit and the sheets should have been cleaner. The bathroom desperately needs a remodel/renovation, but considering the room costs less than dinner, I have nothing to complain about.
Room was very clean and comfortable. Good value for the money. Also included a continental breakfast.
The price, the generous breakfast, the comfortable room.
The location was convenient to recreation and shopping. Rather bizarre, but, because of a major design flaw, the toilet seats could not be left open, which is rather inconvenient especially for the male guests.
Friendly staff. Smelt like smoke. Very loud neighbors.
Close distance to McDonalds was good. Close distance to highway was also good. Breakfast was good. Too small space in the breakfast room.
Bed was so comfy but I wish they had bigger pillows. I would stay again!
The staff was extremely friendly and helpful. The room was very clean and comfortable. We had a beautiful view of the river.
This guest did not leave comments about this hotel.
Thin walls, the TV was on 7 first night and the staff knocked at my door at 4am to ask me to turn it down. Also a large scrape on the wall from the bed obviously moving.
Beautiful hotel, and all rooms have a fantastic view of the river. Conveniently located to BrattleBoro, Vt Inconsistent room rates.
Friendly helpful staff. Well maintained- looks brand new for the age Extremely beautiful location. nice breakfast Comfortable, luxurious rooms. Great price overall. We LOVED it. had some trouble finding/getting to it- staff said they were working on correcting GPS location.
Excellent view. Friendly staff. Not a fan of the sleep number bed.
Wonderful view and beautiful space in the room! Microwave would have been nice for the room we paid for!
The woman who was at the desk in the evening was extremely pleasant, helpful, and a great ambassador. I would recommend she work with the day time office staff (2) to get them up to par on service excellence. Sorry, but she sets the bar really high. The breakfast room did not match the charm, and the views, of the rest of the hotel. However, for the price of the room, and the fact it was complementary, you can't complain.
All the rooms look out over the Connecticut River - always beautiful. The beds are REALLY comfortable (select comfort). The room is large and well appointed with a fridge. It is very convenient to I-91 and the Brattleboro area. Continental breakfast leaves a lot to be desired. Packaged muffins don't cut it.
Hotel Employee was very accommodating. The hotel is very beautiful and well maintained. Nothing.
(Hotel employee) is a great host and definitely passionate about his work. Thanks for a great stay!
Everything was perfect.
The staff were excellent, breakfast was tasty, and the central location to good food in Wilmington was perfect. The rooms were a bit chilly for the winter. Heat in the bedroom did not work well, but we managed. Also, the driveway was tricky to drive up, especially with a decent layer of snow on it - but again, manageable.
Stay was nice and comfortable. Breakfast included; I was able to bring breakfast back to room as well. Nice staff. Pool & hot tub were closed (our reason for picking this hotel, so it was disappointing). There are not a lot to do in the area. 45 minutes from mount snow.
THE LOCATION. The lumpy bed that was covered with foam topper and the noisy air conditioner.